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Ecklers

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.


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Ecklers Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 6 days

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17,430 reviews

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Guatemala
2 reviews
0 helpful votes
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Me gusta su tienda
August 19, 2025

Me gustan sus productos es interesante todo lo que tienen para corvette

Date of experience: August 8, 2025
Texas
2 reviews
0 helpful votes
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Eckler's has been holding this 56 Chevy convertible together for many years, probably going back to the early 70's with my dad ordering parts, and still continues today.

Date of experience: January 1, 1975
Connecticut
1 review
0 helpful votes
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Great Product line
August 18, 2025

Great shopping experience and fast delivery too. Product is exactly as advertised.

Date of experience: August 8, 2025
New Jersey
1 review
0 helpful votes
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Satisfied
August 18, 2025
Updated review

So far I have had no issues when ordering from you. Very satisfied!

Date of experience: August 8, 2025

Great!
October 22, 2024
Previous review

Great! Price is right

Date of experience: October 10, 2024
New Jersey
2 reviews
0 helpful votes
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Great experience
August 18, 2025
Updated review

Always quality parts friendly and helpful assistance. Fast service

Date of experience: August 8, 2025

Have only used you a couple of times but has definitely...
May 7, 2025
Previous review

Have only used you a couple of times but has definitely always been good

Date of experience: April 27, 2025
Arkansas
1 review
0 helpful votes
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Taney rules
August 18, 2025

Pretty sure I spelled her name right. Walked me through a phone order and was really pleasant to work with

Date of experience: August 8, 2025
Kentucky
1 review
0 helpful votes
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Lost parts
August 17, 2025

I have not received my parts so I can't give an official review, but I know it's been over 3 weeks and I haven't received my parts

Date of experience: August 7, 2025
Support R. — Ecklers Rep
8 months ago

Hey Joshua,
Sorry or the delay with your order. I just sent you an email following up with this. Please keep an eye on your email for further communication.
Thank you,
Allison

Arizona
1 review
0 helpful votes
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Great
August 17, 2025

Great experience. Needed parts for 56 chevy bel air! Thank you

Date of experience: August 7, 2025
Texas
1 review
0 helpful votes
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My Camaro goodies.
August 17, 2025

My order was easy to complete. I quickly received a email saying my order was completed and shipped.

Date of experience: August 7, 2025
Ohio
1 review
0 helpful votes
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Trim rings
August 17, 2025
Updated review

Could not be more happy with your products. Thank you very much

Date of experience: August 6, 2025

Very happy
August 17, 2025
Previous review

Parts and the ease of ordering is fantastic. The interior parts fit and look amazing

Date of experience: July 7, 2025
California
1 review
0 helpful votes
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Wheel bearing
August 16, 2025

The wheeling bearing for my 1959 corvette was exactly what I needed. I recently ordered the bearing and received it very promptly.

Date of experience: August 6, 2025
Nebraska
1 review
0 helpful votes
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Ecklers is one of the few places to consistently find in stock vintage Thunderbird items and has the best customer service on earth and super quick shipping

Date of experience: August 6, 2025
Florida
1 review
0 helpful votes
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Long time customer
August 16, 2025

Always been happy with my purchases just wish sipping was a little quicker.

Date of experience: August 6, 2025
Florida
1 review
0 helpful votes
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Ecklers stands by their products
August 16, 2025

Part was damaged in shipment and was promptly replaced. I just had to submit reason for replacement and pictures.

Date of experience: April 25, 2025
New York
1 review
0 helpful votes
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Hopefully its the correct horn
August 16, 2025

Experience was fine. Fifty characters really? 5, 4, 3, 2, 1.

Date of experience: August 6, 2025
Alabama
1 review
0 helpful votes
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Order experience
August 16, 2025

Ordering from Eckler has always been easy and my parts always are great quality!

Date of experience: August 6, 2025
Florida
1 review
0 helpful votes
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Center console piece not direct fit
August 16, 2025
Updated review

The center console piece I purchased is not a direct replacement fit.

Date of experience: August 1, 2025

Very easyvyompurchsse correct parts for vehicle
June 4, 2025
Previous review

Very easyvyompurchsse correct parts for vehicle.

Date of experience: May 25, 2025
California
1 review
0 helpful votes
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Good parts
August 16, 2025
Updated review

They had just the parts I needed to continue my build. Good products.

Date of experience: August 5, 2025

Good selection
July 20, 2025
Previous review

Good selection

Date of experience: July 10, 2025
Texas
1 review
0 helpful votes
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Great product
August 15, 2025

Product was as described. Easy to order, great deal, it was an easy experience.

Date of experience: August 5, 2025
Texas
1 review
0 helpful votes
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Good products
August 15, 2025

I've ordered several different things for the restoration of my 89 C4 Corvette because Eklers offers a good assortment of options and they always fit.

Date of experience: June 5, 2025