eBayReviews 3,492

Recently, my brother helped to sell couches that were in great condition but due to moving, they needed to go. Since my brother was handling the selling a buyer contacted him with this shady message. "I will send you $800 (the couches were $400) please send the rest of the money to this account. I will be sending people to get the couches. They went through the trouble of sending a receipt making it look like they actually made the deposit. However, this has happened to us before so immediately my brother knew it was a scam and once he said "Do not contact any more or legal action will be taken", they quit sending messages saying please deposit the money asap. Please stay away from anyone who says they'll send way more money than what you're asking and someone else to get the items they are scam artists who want your hard earned money and your stuff!

EBay is reasonable OK for buyers, and PayPal usually resolves most issues. As they side with the buyer, the seller may not get the best deal. Selling is surprisingly expensive.

Got that right... somehow Ebay connected my guest purchase to my Paypal account to charge $27.75 to return something that came in the wrong color. I can't get the money credited back (even though there is no indication of a charge to be made, nor authorization given for such) because I accidentally indicated 'buyers remorse' instead of 'item received not as described'. After 50 minutes of discussion with 3 different people (none of which speaks clear English) I finally hung up. The seller already credited me back the full amount. Ebay sent me a return label to ship the item across the country to North Carolina to a bogus address that doesn't exist. The item came back a week later looking like it had traveled around the world via chimpanzees. The seller told me for the trouble to keep the item, or whatever I wanted to do with it, and gave me the full credit. Ebay, on the other hand, is impossible: the first 2 representatives understood and agreed that I should get a credit, but the 3rd (very poor English) only wanted to argue. For the $27.75 at least I wasted a lot of their time. Que sera!

Ebay Paisa Pay ID *******0793
Dear Ebay customers like me don't purchase any product from Ebay, You know the story I purchase one 43 inch onida led tv, that was come with brocken condition, when i ask replacement or refund no proper response after some they ask me return shipment seller name DealZown in Ebay, item sent back to Dealzown kanpur with consignment DTDC D*******, but ebay and Deal Zown told the item not received, and they refused to retun my omney tv value ******* rupees and return delivery amount 2250 total *******, they cheat me, so take care and stop purchase product from ebay they are helpless. Definatly these cheaters will be punished severely

I bought six pairs of shoes on eBay. Two days later than the promised delivery date, UPS left a notice on my door saying that they attempted delivery, but they missed me. When I called UPS to ask if I could sign the notice for them to leave my package at my door, they said that the sender put restrictions on my package. I must be present to sign with a valid government issued ID showing that I am 21 years or older in order to receive the package. I asked if they could drop the package off at a UPS store that is close to my house so I could pick it up. They said that the sender placed restrictions that only allows 3 attempts of delivery or I could pick up the package at the UPS store that is located 28 miles away from my house & I must present a government issued ID to pick it up! UPS only attempted deliveries during my work hours & they would not give me an estimated time window for delivery. These restrictions were COMPLETELY UNREASONABLE. The package contains shoes! This is not a top secret government file! The seller would not lift the restrictions so I filed a Buyers Protection claim for a refund because I could not receive the package because of all the restrictions that the seller put in place & eBay sided with the seller! The seller did not require an ID to receive my money, they took my money with ease... but they made it VERY DIFFICULT for me to receive my package. EBay's BUYER Protection is a joke! I'm closing my account. Shop eBay at your own risk, you have no protection. Buyers Beware!

I have been a happy eBay user for nearly 20 years. I mostly buy and have found eBay to have the best buyer protection of any site or app out there. I have had mostly wonderful transactions with top-notch sellers, and the few problems were easy to resolve and I was able to warn other buyers through the feedback system (unlike places like Poshmark, Mercari and Vinted that don't let you rate for transactions cancelled by the seller). I look forward to another 20 years of shopping this terrific site.

I purchased something from ebay. What I received was incorrect and asked for a refund. The seller wouldn't work with me at all, so the resolution center stepped in. I was to ship the item back for full refund. They give me a China address to ship it to when it shipped out of California. I contacted ebay and they said that they couldn't help anything because that was the address they had on record for the seller. No other resolutions were offered. This is total junk! I'm done with ebay. Amazon has totally won over my loyalty.

I am an avid ebayer. I have bought and sold for years. In the last few years I have had to stop selling due to the morons who buy used goods, with pictures and 100% accurate discriptions of how it differes from new, asking for full refunds and eBay forcing the seller to do just that. I don't know about you but actually look at things before I buy them from a resale site, inspect them over to know exactly what I am going to receive. Thanks a lot eBay. You have empowered the simple.