eBayReviews 3,492

Buyer Beware, they only worry about there own bottom line, they don't care about anyone that is not helping pay there bills, ie: seller's screwing the buyer for shipping fee's and ebay side's with them because they pay more in fee's as seller's.

They don't even stand behind there own policy of the seller pays when something is defective, but they don't tell you, that you have to contact them first, wt#@%* is that, very poor customer service, the guy wouldn't even let me speak to his supervisor, nice way to do business don't ya think I was a ebay-er since 1999, what a way to treat your customer's, If you use ebay, just remember, THEY WILL NOT HELP YOU, if you have a problem with an item you purchased

There is an item that I bought and it says combo set and they said that they wont give me a refund or take it back cause its been used but I though the rest of the combo set would be coming because that's what the title says, but it turns out it was a drop down menu and even though ebay has worry free shopping guarantee they still wont help me and said that I'm screwed.

From the minute I was introduced to eBay back in 1999, I was hooked. It was absolutely my first site to go to any time I had a purchase to be made. Didn't matter if it was a party favor, a garment, or even a car. I would scroll through random auctions just to see what was out there. I spent thousands of dollars on eBay during the first 4-5 years I was a customer. However, over the last few years, I often forget it's even there. I go straight to Amazon, Overstock, etc. The primary reason is the site is less intuitive than it was in the past when I used it heavily. Site navigation is not optimal and it takes too long to try and figure out where to go. Being in IT, I am pretty internet/computer savvy. As I think about it, I can't remember the last time I saw a commercial for it on TV. I guess it's just an out of site out of mind situation.

I ordered 2 new items form a seller in N J I was shipped one, I contacted the seller and they said they made a mistake and the other would be shipped from Chine and may take 30 days, I ask to cancel and refund 1/2 the money they sent me a tracking number that turned out to be fake. I contacted E Bay 21 days ago and was told they would look into it, I called in 5 days and was told to call back in 2 days this happened 3 times, I called today and after being on hold for 18 min. Was told to call back in 5 days. I ask to speak to a supervisor and was told one would call me that was 4 Hr. Ago no call. It looks like if you sell enough you can lie, cheat you customer and e bay looks the other way.

My experience with ebay has been absolutely horrible. They will respond to your inquiries but will never do any follow-up work to resolve the issue.

In a nutshell, this is what happened...

I purchased 4 outfits from a seller, the items were shipped and I received them in a timely manner. None of items were as described or listed. I contacted the seller and we had a Whatsapp conversation in which I informed him the items that were sent were not as expected, he went on to try and convince me that what I received is a better product and that I don't know anything. The seller admitted to not providing me with what I thought I had purchased. The seller was condescending and didn't want to listen to anything I had to say. I was finally successful in getting a return address from him to send the items back.

The next day, I went to FedEx and spent $450 to ship these items back. On the FedEx website, it showed my delivery was in transit for 5 months. I contacted FedEx and finally they were able to tell me the seller didn't complete the paperwork and the package was abandoned. Once I got this information, I have been in constant communication with ebay and they are unwilling to step up to even investigate. I have asked for someone to call me to discuss and this is a difficult task for ebay to complete.

Finally, my last recourse is I went back to my credit card company and asked them to charge back the seller. Fingers crossed, that they will be able to finally settle and close this dispute.

After this experience, I will never deal with ebay again and will ensure people are aware of their business practices. I shop on Amazon all the time and have never run into any problems. Amazon truly cares about its buyers and makes sure they are completely satisfied. They are not looking for the one time purchase customer, amazon appreciates customer loyalty and they will take care of them accordingly.

Stay away from ebay, nothing good will come of it! BEWARE!

I don't know if the CEO or Management follow up with reviews or customer complaints but what I have to say is this is my first time purchasing a wig from them and I called about 10 times and all I got was set of unprofessional agents on the phone who need to go back to school! The agent told me eBay would refund my money back and when I called they keep transferring me from one agent to another because they insist on not giving me my money back. They need proper training and they need to go back to school. They are all a set of DUNCE RUDE people who don't know how to handle customer complaints. What they need to know is without the customer there is no business or Job! I will not be buying from you guys ever again! And y'all best believe I will be telling everyone else friends and family and strangers to stay far from EBAY! Y'all don't know how to solve a problem. Y'all giving out wrong information to ppl on the phone then change y'all mouth. Rude set of unprofessional agents and supervisors and so call managers. They need proper training. I do hope the upper management will see this and listen to phone calls that agent telling customer they are going yo refund money then no money back!

I ordered 4 pair of shoes that were supposed to be TOM; s when I received the shoes they were too small. I asked ebay to step in because the seller wanted to charge me extra to ship a larger size. Then after all that ebay informed that I would not be able to get my refund back... BAD BUSINESS, BAD CUSTOMER SERVICE... BEWARE

You simply cannot sell on Ebay anymore it is a dead site. It's been dying for years and it's officially dead as of 2017. Just try to run the old. 99 cent auctions, you won't get paid. I ran 6 auctions last Sunday night, waited n entire week for them to end, only 1 person paid! I had to file cases to get my final value fees back on the other 5 total waste of my time! They also are totally scamming on sellers fees! I had a TOTAL balance on my sellers fees of $11.45, I paid that and instead of having a zero balance it went only to $8.11, they've done this several times, they cannot be trusted! I see yet another class action lawsuit in their future! TOTAL SCAMMERS! And they do it only to their sellers! How shameful is that? Ebay literally has to STEAL from it's sellers! It's ONLY their sellers that pay a thing to begin with! ONLY the sellers keeping it going! They barely have any customers anymore... it's a DEAD site! Good! They did it to themselves by ripping off their sellers at EVERY turn! GOOD BYE EBAY! WAY TOO MANY other options out there! Amazon, Poshmark (although they need to lower their fees!), ETsy is AWESOME now they allow vintage AND supplies! No need to deal with NOTHING but NON PAYING BIDDERS and BOGUS sellers fees! Don't bother with the STRESS!