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eBay Reviews Summary
The company, primarily operating as an online marketplace, faces significant challenges in customer satisfaction and service reliability. While some users appreciate the variety of products available, a prevalent sentiment highlights frustrations with fraudulent sellers, inadequate buyer protection, and a lack of effective customer support. Many customers report difficulties in obtaining refunds and dealing with negative feedback, indicating a biased resolution process favoring buyers. Additionally, ongoing technical issues with the platform further exacerbate user dissatisfaction. Overall, the company's reputation suffers due to these recurring complaints, suggesting a need for improved seller protection and customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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So fabulous, really! Item Perfect as described! Thanks for fast shipping and great communication, Greatly appreciated.
Take care when you are ordering from sellers here. The prices can be very low and thus very tempting to buy but there are scams sometimes - take care reviewing the seller before buying!
I bough a. IPhone case and charger I never received my items and they do not do anything about it they took the money very quick but did not resolve or did anything for me I will never buy from eBay again
After trying other websites unsuccessfully, I contacted Ebay.com and I got a brand new unlocked factory S6 64 Gb, for lower prices with not signs of ever been used. Good profesionalism Ebay.
Before trying Ebay I tried two other websites and I have to sent the phone back because they came with scratches and other kind of damages even when they offered the items as new.
They said the delivery would be by 18th April and the date was 26th still it did not come. I got a message saying it got delivered and thanking me for confirmation.
EBay make sue you are happy with your product the product was everything it should be customer service was the best in finding what you need
Buyers can damage or alter items to save shipping fees on returns and eBay staunchly supports this. Customer Service is full of wrong information and lies and Paypal seems to be getting nervous because it took three attempts for them to process the refund I had to authorize. Then several days after it was complete eBay still had a threatening Collections notice on my account which took an hour phone call with 4 people to fix. In fact they owed me a credit for the sellers charges and in their final act of unsavory absurdity instead of refunding that charge they refunded the seller fees for two other trouble-free sales that month and the shipping fee for the item that got returned. Are they getting nervous? I was a fan of eBay but now I wouldn't touch it with a ten foot pole. It's a sleazy operation.
Buyer bought perfectly good item abd stated so but then changed mind. EBay no respect of of no return policy and I had to suffer the costs of postage. I will never use them again
IT IS UNFAIR TO LOSE AN AUCTION BY A SECOND, DUE TO SNIPE BIDDING. BY A SECOND YOU CAN LOSE. EVEN WHEN THE SCREEN SAYS YOU WON. I PUT HIGHER BID IN AND LOST. WATCH OUT FOR SNIPERS
Agree with most that all the effort it takes to sell & arrange posting/selling or meeting the buyer then you get caned by vicious selling fees. Has taken the fun out of selling and the little profit you wish to make is reduced by these Bandits!
Very beautiful dress, can be worn alone, or you can base, adjustable shoulder strap, this is my most satisfying shopping.The quality is really amazing, for this price and quality it's a steal! I RECOMMEND IT
If you're trying to sell a few of your own items on ebay then please save your time, money and energy to find a different site or just gift/donate them to people. It is just not worth it. The fees alone will devalue what you think you're getting for your items. In addition they will never charge the appropriate amount for shipping, they will take fees off of your shipping cost and then for some reason randomly not charge the initial shipping price until you receive a monthly invoice that is an absurd amount. On selling $100 worth of items in 3 auctions I owed $32 on the invoice. $20 was for a shipping label that they only charged $18 for, took a $3 fee from and I still spent $16 out of pocket for the materials to ship.
Honestly just save yourself some frustration and get the item to someone local through craigslist or word of mouth.
If your trying to get rid of extra items you have. Find a different site to use, otherwise you will be charged at least 10% of what you make. They offer free listing service but still take a selling fee. Hopefully they go under.
I sold an item and the buyer wanted to return it. When I received the item back it had a different serial number.(I have pictures) Ebay did not care and still refunded the buyer the original transaction & return shipping. Hello! I did not get my item back, it was not returned! Buyers can return an empty box and will still be refunded!
By far the crappiest worst company ever no protection for the seller a buyer returned my item in an empty envelope and ebay in their infinate wisdom refunded him the money of over 100$ crappy crappy company DO NOT USE THEM
Fees continue to rise, 10% to eBay for item and SHIPPING charges and 3% to Paypal. While the shipping calculator is accurate MOST of the time, not always and no way to report a problem or get resolution. Example, shipped an item FEDEX and buyer paid $55 in shipping fees (ebay gets $5.50 of that). Should have been around $53 to ship with the eBay discount. FEDEX website said $64. Was charged over $102 and eBay is not returning my calls or assisting in any manner.
I get my money taken away without any protection. And in case of refunds take more of 10 days. Ebay Customer Service are worst than never handle issues lately.
I remove my PAYPAL account. And i remove also the Ebay account. So tired of bad service and " PROTECTION LIES"
On 10 days on Amazon i pay more but i see a lot of improvement on service, delivery and reliability. Avoid Ebay.
I personally use Ebay because their are a lot of cheap items and products on their. I have never used Amazon, so I cannot say anything about Amazon. Note to reviewers: Do not post a bad review because of a seller you have encountered.
I tried to sell the bedroom set on this website and they try to charge me. And it was so hard to get them to retract the charge. I spent over an hour on the phone twice
I ordered some merchandise 2 months ago from China. Its been sitting in a different state for a month. I tried asking the aelling to help do a local track. Low and behold he doesn't respond. I contacted ebay for help, and they wont help until after the 25th of this month.
I will never order from ebay again. They don't rate one single star.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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