eBayReviews 3,492

I used to be very pleased with eBay services, not any more... It's all lies, eBay doesn't protect buyers it's a scam. The buyers can't even get in contact with eBay customer service, witch is horrendous by the way, eBay throw at us the pull down choices (that we use) hopping that WE can resolve OUR problem... REALLY? SHOULD THAT BE CUSTOMER SERVICE'S JOB?... any way we do it and the results are obvious... we don't get any where TRY TO GET YOUR HARD WORK MONEY FROM A SELLER, THAT YOU PAID... AND GET NOTHING IN RETURN. I'M TRYING SINCE JANUARY 2017, eBAY TOLD ME TO CONTACT THE SELLER FIRST... AGAIN SHOULDN'T THIS BE CUSTOMER SERVICE'S JOB?
1st Contact. Nothing
2nd Contact. Seller says is going to refund my money
Waited 3 weeks passed
3th Contact Nothing
Tried to Contact eBay that claims that if a buyer doesn't get the issue resolved eBay will step in (on what?... By now I have a few ideas)
4th Contact with seller. Nothing.
Try then contact eBay costumer service (the joke was on me), good luck with it, SURPRISE eBay doesn't even provide a phone number. THERE IS NO WAY TO CONTACT eBAY.
PROBABLY NO ONE IS GOING TO SEE THIS, BUT WE ARE ON THE 21st CENTURY AND THERE IS SO MANY WAYS
TO BE HEARD AND CAUTION ALL THAT USES eBAY.

I spent over $1400 on jewelry. Seller created a tracking number but never sent the item! Contacted the seller and communication went cold. Contacted eBay and spoke to their customer service and was told I would get a refund by XX date if seller did not give me a refund. No refund by eBay as promised. I called again the next day and agent told me he would get me a refund. It is end of day and case is still pending! Bunch of liars. My credit card has fraud protection and will be reporting them! Buyers beware! I agree with others that reviews are questionable as eBay remove negative reviews!

I shop on Ebay from time to time. Recently, I bought a cooktop from a seller who shipped me the cooktop claiming it to be brand new and in manufacture original package. As it turns out, the cooktop is not only used with two scratches, but it misses a most important part - regulator and holwdown kit. I incurred $100 trip charge paid to my installer who could not install due to missing regulator. After chasing the seller for over two weeks for partial refund (seller refused) and getting insulted by the seller, Ebay ruled in my favor that I get my full payment back and get to keep the cooktop. I applaud Ebay for its fairness and made right decision. I will return to shop on Ebay!

After about a year buying from (never sell) ebay market, I've learned not to trust the majority of sellers on ebay, despite all those high ratings, which I believe to be unreliable or untrustworthy. Having ebay to go after the "bad apples" on ebay can be a pain by itself. So, to save yourself some pain and horrible buying experience, don't fall for cheap advertisement and especially don't believe those high ratings you see for the sellers. I would stay away from ebay!

We sold items for few months on eBay and each time we got trouble with a buyer even if it was obviously a scam, eBay supporded him. For them it is normal that in the end you spend money to buy your item, send it and give a full refund on it, it is like giving money. And beleive it or not, when they decide that is the seller fault (100% of time) they refun the buyer for you and they keep the fees for them! That is pure scam. Above everything they declare you are not a good seller anymore after few refund and even if you have 100% positive reviews, you are not appearing on the search results and you are then out of business. Because of this politic, eBay is attracting a lot of scamers, and the rest of buyers are on this website to get cheap products and are waiting the best services such as the one provided by Amazon. If you are a seller I strongly advice you to sell on other websites. I am using Etsy now and everything is fine.

Ebay refused to refund an item that was returned with proof of delivery. They used to be an honest company, but no longer. Now they are greedy, corrupt, money hungry scammers that refuse to back up their highly touted 100% money back guarantee. If youreceive the wrong item and hope that it will be honestly refunded, you are now royally screwed. Ebay does not care and will not help you, regardless of how they promise that they will. Lies, lies, lies.

I sols two items on ebay
First buyer told me he wanted full return as the item is defective which I knew it was not because i tested it before sending plus I add on all È my description AS IS
Buyer said he does not have to return item because ebay says he gets to keep it and get his money back. EBay agreed and I am out both money and item
Second tine same thing happen and phiilipno rep^resentative told me AS IS means nothing to ebay... Your screwed as a seller no matter what! Cancel all my ebay accounts I am now with AMAZON. If you can give less then 1 I would

I was looked for pair top of range M3 ear protector from pjstool on ebay, where I found what I looking for cost £17.50 including P&P. It is very cheap because other sellers charging for £25or £26 not including P&P for same the item. I thought it is bargain then I order one. It was too good to be truth. But IT NEVER ARRIVE. When I complaint to ebay, they come back email pjstool has produced tracking proof the item was delivered. I protest to ebay I had not receive the ear protector and tracking proof was fake. Ebay will not looking into pjstool. I had been scam.