eBayReviews 3,492

Don't sell on eBay, a few times now I have over looked important issues but this last one draws the line, they have cost me even more money in which I owe none, I take care of my business unlike them, they admitted it was their mistake yet they can't override the system and fix their error. They also take your money out of your personal account and money others send you on PayPal. Big loss for eBay because I'm out! Never again, they aren't the only way to sell, infact they are the worse and the " customer service " is nothing but a joke and a waste of six hours of your life!

I tried to report a mislabeled item. At the top of the listing it said genuine leather. Lower in the description, it said synthetic leather. Tried to fill out report. Feedback button covered submit report button, preventing reports of mislabeled items from being submitted. Ebay simply does not care who lies in their listings. They are a vehicle for criminals and dishonest sellers and they make no effort to stop it. Buyer beware anything sold on ebay.

Long time user. Have bought and sold everything from clothes to cars. Constantly evolving to protect users and make experience better.

I am a long term client of ebay and all the time I enjoy the goods offered there - good quality for low prices, you just have to know what you are searching and to look around for the exact goods for the exact prices.

I hv ordered a red tutu dress fr my kid worth rs 2300 bt I got a very very poor quality dress with defective flowers on it, cheap quality fabric, was giving a street bought appearance worth rs 300. I asked immediately to return bt no one has given positive response either the seller (STARTRENDYTUTU.COM a boutique in raipur) or the customer support team. They repeated same line that whatever I got is the best given from their side it cant get returned or exchanched as they don't believe in refund or exchanched policy. I must say ebay is a fraud site n profit earning by mkng us fool n cheatng us. please dont purchase any item from this so called ebay online store.as there is no option of no star or black star I hd to gv it a star. Bt this site deserves fr a sue in the court of india.

Ordered this item never received it although seller provided tracking and shipping information. I just wanted my money back they did not offer another item... idk were carrier left it... not my fault not seller fault but however eBay offered their money back guarantee but 2 days later told me they sides with seller so I will not be given a refund I had to appeal it so I did. The lady said I would get refund in 24-48 hours. Never happened had to call back again and find out the rep never sent any notifications saying she was going to refund my money almost a week later I'm still waiting for my money. I never used eBay before and never will try them again. It's a hassle trying to get your money back plus you get reps on phone who lie to you. They tell you one thing and then the next day it's something else. I called them more then 5 times. Ridiculous I use Amazon and should have shopped there first. I ended up going to the store and buying what I ordered off eBay.

Let me tell you about my morning so far...
I want to sell my car, i have an ipad 2. So i sign up. All going well so far. I start my ad on the classic uploader. Many fields won't work so can't post. So i try the advanced option and try again. I get to the photo uploader. Browse it says, so i browse. I pick a picture then it goes back to page and tells me 0 photos selected. I try many times in many ways. Not one error message to say what's wrong. Nothing! So i think ok, i'll download the app, go through all that to then be informed i can't sell my car on the app! So i think i'll use my partners laptop. I have to send the photos on my ipad to him. One lot sends, the other won't, not ebay fault but i'm sure you can imagine my utter frustration at this point. So i try my google browser on my phone. The browse button now accepts my pic. One at a time... after pressing five different buttons to get to the photo i want. I eventually put nine in and press upload. At this point my phone rings, i've lost my google page. I'm now really hoping the photos and ebay are doing their thing in the background and when i sign back in my photos will be there... guess what? No photos and i'm back to the hell that is square one! Thanks ebay, nice to know your down with the kids using techy stuff like ipads, i know they've only been around about 15 years! From my ipad i've uploaded to autotrader, gumtree. Amazon... photos that is, yet ebay... not a hope! Won't be selling my car on there even if i managed to get through the minefield of uploading simple photos!

Emma

I have been an Ebay customer for over 20 years and I never had problem buying or selling. When I had an issue, the customer service department was more than helpful and resolved it right there on the spot. Monday, I was getting billed for an $800.00 phone. First, we all have Iphones and Mac products as evidenced by any purchase activity. Second, I would never bid on that phone on Ebay, especially if the seller is in the UK. I called Ebay and spend several minutes speaking to a rep. In/from the Philippines. She assured me that it would be taken care of. Two days later, I see a demand for payment from Ebay. I call them immediately and get another rep from the Philippines. I end up relaying the same information as if I never made the initial call to Ebay. I also uncovered that my account was hacked and the hacker changed my address to one in Brooklyn--never received the warning e-mails about account changes from Ebay. On the real, I think Ebay screwed this up because the address actually belonged to an electronic store in Brooklyn that deals with the disputed item. At present, the issue is not resolved and apparently, Ebay outsourced its customer service department overseas which may be part of the problem. VERY ANGRY with Ebay.

Beware of the Guaranty. I purchased an item listed on ebay and initiated a return. I requested a return label from the seller. I was advised by the seller AND ebay that the seller was unable to send a return label. Ebay sent me an email to arrange for return shipment with the seller; "the seller is responsible for the shipping cost". The seller requested I use USPS with tracking. After returning as instructed, the seller did not refund the USPS shipping fee. Upon contacting ebay, the representative informed me the return shipping agreement was between me and the seller and ebay will not cover the return shipping or force the seller to return the USPS shipping cost of approximately $60.