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The company, primarily operating as an online marketplace, faces significant challenges in customer satisfaction and service reliability. While some users appreciate the variety of products available, a prevalent sentiment highlights frustrations with fraudulent sellers, inadequate buyer protection, and a lack of effective customer support. Many customers report difficulties in obtaining refunds and dealing with negative feedback, indicating a biased resolution process favoring buyers. Additionally, ongoing technical issues with the platform further exacerbate user dissatisfaction. Overall, the company's reputation suffers due to these recurring complaints, suggesting a need for improved seller protection and customer service responsiveness.
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Never ever order with eBay. They make u pay, seller doesn't respond, nor the eBay customer service people do. They don't resolve a problem and moreover say they will call you back in 24 hrs with a solution. This call never comes. And we have to call them again following a long calling process. Even then they don't resolve your issue. Still they want to arrange a call back. Rude customer care people. The paisa pay they mention is also useless.
Don't lose your peace of mind by ordering with them
As per my personal experince with ebay i would like to inform all of my friends who are doing online shopping, please dont place any order's with them they are crooks and dont reapect their customers. If you will do the same may you will not receive your item it self. I selected rating one because this review does not have neggative rating.
Ebay is one of this shopping sites online that i use so much.
I just like to spend hours looking, and you always find something great and very special. They are the BEST.!
They watch out for both parties, I have bought and sold on ebay for years. There are some bad buyers and sellers, but you have the opportunity to rate people and can see who to stay away from.
This site was created by more greedy megalomaniacs and did not have the best interests of either buyers or sellers at heart.
I have spent a lot of money and HUNDREDS of transactions on EBay. I was even a VIP Member with access to a special expedited 800 help line.
I no longer use EBay and hope PayPal doesn't suck the way EBAY did and does.
The downsides of EBAY are that many traditional sellers are either dumb-dumbs and/or working full time jobs elsewhere. Many are dishonest or just uneducated and do not pay a lot of attention to their storefronts. Youre basically going to a garage sale and rummaging through hoping for a bargain basement deal while getting terrible service.
The best sellers on ebay used to be overseas (mostly Chinese) merchants who were legit full-time businesses. Those sellers can now be found on other wesbites.
EBAY has lost its original purpose and now has terrible partnerships with big name brands. It doesn't work as a straight retail or discount site because the thrill of cheap finds and winning auctions is now gone AND the non-negotiable "buy it now" prices can't compete with other discount retailers like TJ Maxx, Burlington, Amazon or even Target.
The deals are much harder to find.
Goodbye Ebay!
Do not bother with Ebay, after 20 years of torturing sellers and gouging them with ridiculous fees they are finally get flushed down the internet toilet by many sellers. I am very disgusted with them..
Read our review of eBay and see how this online auction site can help you make some extra money. Product reviews - a new eBay standard... Reviews written by eBay buyers have the added benefit of having the seller's username associated with the review.
I have been an ebayer from the start of their website. I am now getting out and closing my account. I mainly purchase on ebay, however their customer service and feedback system have become a total joke and let Fraudulent Sellers take advantage of buyers. I have moved most of my purchasing online to Amazon. I recently had a ebay purchase that never arrived. The seller would not communicate and when I finally got ebay customer service involved they favored the seller because my item had been delivered, however I never received it. It went back to the seller during shipment. So long story short this seller on ebay got my money and the item for keeps and I got nothing. And it gets better, when I tried to warn other ebayer's about this Fraudulent Seller with there Feedback system, it was removed too because a "Case was Opened". So this Fraudulent Seller made out great and know one knows about his/her operating practices. Ebay has become a joke and a good place to loose your money! Use Amazon it's better!
Don't talk to Joseph if you call EBAY about a problem... he will cut you off, not listen to you, treat you like an idiot, then if you ask to speak to his supervisor he will just stick you on hold...( I patiently sat on hold for 30 min)...
Sellers are fake, fake listings, no warranty, I bought a LG g4, sent it back to seller but got it back in same condition after 15 days, and after that he is saying you have to pay for repairing, it's very pathetic, couldn't even use the mobile for 1 week, they are selling defective products on lower prices. Don't buy.
Hands down the best rep there is, he helped my needs! He gave me all the information I needed and I didn't have to be on hold for two hours like the post office does to me when I need help. I wish he were my spokesman, we need more people like him that are friendly. Great guy, I hope to speak to him next time I have a question. He deserves a raise or promotion!
I sold an antique vise to a buyer who claimed that it was broken when he received it. While true that there was a small crack in the item, I agreed that it was my fault and to return it for a refund. Then he sent a picture of the damage, eureka, that damage was not there when I packed it. I refused the return because of his abusing the return rules. EBay sided with him and put a hold on the paypal payment. Then, I was forced to accept the fraudulent return and they took shipping out of my account. At best, that was a he said / he said in which eBay sided with the buyer. I lost.
I, ve ordered some coins some time ago. Never received them. H. M. C. S sT. LAURENT AND H. M. C. S iROUQIS COINS.
If your a buyer it is great. If your a seller or small business run the other way. About half of my buyers scam me and ebay sides with the buyer every time. Amazon is so much better for both parties
If you are trying to sell basketball shoes on ebay don't waste your time. 9 times outta 10 its a 0 feedback bidder that wins and never pays. Ebay doesn't care because we still end up paying ebay fees on unpaid items.
If you want to know just how bad ebay really is, Try and buy a power supply for your computer. Fifty percent of them claim to be unbranded generic power supplies, But when you get it in the mail, It's a Kentek power supply, Absolutely the lowest of the low quality power supplies in the entire world. These scammers hide the brand name of the unit in their pictures, and claim it's unbranded, Because they know that there is a high chance that unit is dead before they even ship it. You will find this same criminal activity in every section of their site. Cheap chinese knock off duplicates of just about everything, And almost none of it works. You would be better off paying higher prices at a local store, Than to shop for anything on ebay.
Its good - filled with many offers you just won`t find anywhere else with the prices you cant find in any other store. But just care to do some review on the seller - there are still some scams out there,.
The website is of very poor quality, badly laid out and cluttered, and there is no obvious 2 factor authentication options which would be very nice as they are dealing with my money. It may however be in the mess that is the account settings. The service is good but some of the site needs a total redesign.
I have been on eBay for many years since the early days when you could buy lots of sketchy stuff on it. I give my rating of 5 stars, but I would prefer 4.5 if that were an option. It's not a perfect place all around, and it's strengths are definitely in it when it comes to buying and selling is a little more of a hassle and they take a decent chunk of money out of your revenue. But out of all the years I have used it, for probably every 20 or 30 items I've bought, I've sold one thing. When I consider all the great deals I've gotten on eBay, they regularly have much better deals than Amazon and whatever else I can find through Google shopping. Once in a while, I will check other websites and find they have better deals, but it is rare. Ebay is the way to go for getting consumer products for a fraction of the cost, and many sellers offer free shipping on their items. You rarely see that on Amazon unless you're a Prime member.
You do not have any rights when you sell on EBay. I found that out the hard way. Buyers I had interactions with were rude, wishy washy, mind changing problems. Buy my items then change their mind, request a return & refund. Use the item and then open a claim with Ebay and get all their money back, plus ebay charged me for return shipping plus a fee of 10% of original sale price and original shipping for purchase. When I questioned why they charged me all that I was told "it's because the buyer made a claim against the purchase and requested to return item" WTH. Then they took an enormous amount of money out of my Paypal account to pay for the return and all their fees. Never again, I warn you now, don't be a victim/ SLAVE!
Answer: I would never buy a used car without seeing it in person and having it checked out.
Answer: Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
Answer: For their own purposes and to protect dishonest sellers. I was once an avid EBay shopper, but now avoid EBay. Buyer protection no longer exists. You buy at your own risk.
Answer: Ebay sells nothing. You are dealing with private sellers. Some are good, some are not. The best way to determine this is to check the feedback. I personally never buy from anyone who has a feedback lower than 90%. 96% is considered bad, by Ebay. Take that with a grain of salt. Ebay management is nuts.
Answer: If you haven't already learned the hard way that Ebay is just pure bullshit when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER
Answer: Not to me! It's my main shopping tool! I look for good deals and free shipping!
Answer: Yes. You are right. All what people told you are correct. Don't trust ebay and the seller on ebay. Amazon much better than them. But anyway the best way to buy electronics from the local stores or official stores.
Answer: This depends on the seller of the item - carefully check their feedback and trust you intuition if you have doubts try another seller you feel safer with...
Answer: Hi Tom, As for reviews, you don't get them. It's called feedback. When you buy an item, the seller will probably leave feedback after you leave feedback for them. I hope that answers your question. Nancy
Answer: Depends on the seller. I wouldn't buy anything off ebay because there a crappy company.
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