eBayReviews 3,492

I'm a long time eBay user, and fan of eBay! Loved them for years! Had my first real problem with them after 20 years last month. Called and asked for help. They basically told me to fly a kite! After 598 purchases I guess my account was hacked and I bought an item that was shipped to the hacked address. 598 purchases, all shipped to the same address but one, and ebay told me it must be right, no issue. I had called paypal before I contacted them! Paypal, said eBay had been having many issues, and my problem was one of them! I hate Amazon, but I can tell you their customer service is amazing! EBay customer service is a joke. I'd love to put an adjective in front of that, but you can use your imagination!

E bay only cares about the buyers. I was selling used name brand clothing, costume jewelry & some makeup. I sold the mostly face & eye cream Samples & perfume Samples. Most of my customers were really good. E bay took down a Kylie Jenner lipstick from my page. I say ok then noticed about 100 other people selling the same lipstick. So why was I targeted? Then they took about 7 Samples down of mine. No good explanation. When I called to ask why they really didn't have a reason just said it could be trademark ( which was not the problem with the Samples). I told the girl I felt like I was being targeted. She said to put in a appeal. I said ok then the next morning my account was closed. I guess they did not like me saying I was targeted. As of today there are still tons of Kylie lipsticks & makeup being sold on e bay & tons of other makeup & face care Samples. E bay better wise up because more & more negative reviews are being written about them. I hope they eventually get shut down. They treat their sellers like crap.

EBay is only worried about the buyer and not the seller! As a seller, I have had many issues with buyers, not paying, asking for a refund and then never sending the item back, etc. Even though buyers can mess up as well, as a seller, you are not able to give a negative review to the buyer like they are to you as a seller. It is not okay. I have been treated like trash by ebay and their customer service over and over again. Not sure why i continue to sell on there but I am done this time.

Here are a list of negative experiences I have had on ebay just off the top of my head:
- unfair case results (many times)
- not being able to cancel or void a shipping label
- a buyer asking for a refund and a full return and i gave them their money back and they never returned the item. You know what ebay did about this? NOTHING! I contacted customer service many times and they didnt even take the time to respond to my messages.

Those are just a few of the times ebay has shown how awful their company is.

Coming from someone who has sold for many years on ebay, go somewhere else. Do your research and sell your items on a different website! I hate ebay and i am taking my business elsewhere

0 STARS! EBAY is a rip off. They take take take, and when the time comes to help a seller out, they pretty much turn their back on you.
It's pretty simple. EBAY is a buyers world. Sellers are treated horribly. I had a buyer send back a coat one month after it had been delivered and obviously used. There was a cigarette hole on the back of it and it smelled like an ashtray. When I contacted EBAY they did nothing. I can honestly say I've never met a person who has sold on eBay and is happy. The company sucks. I'm glad there are other up and coming online companies I can sell my stuff on like Poshmark and Mercari WHICH COST ME LESS TO SELL ON.

It was my first order on ebay. Worst experience ever. I ordered a phone. I got no call, no notification nothing from ebay as well as the seller. Everytime I check my order, it says, not yet shipped. They made me wait three weeks. I kept on complaining, calling the customer service, everyone assuring me that it will soon be shipped. After waiting three weeks, I got a call from the seller (finally!) telling me it will take another 10 days, so told me to cancel it. Why the hell couldn't they tell me before so that I would make other arrangements. I lost my phone three weeks back and immediately ordered a new one on urgent basis since I just cannot do without one. And this is what i get. The Hassel of waiting for three weeks. And now this. Cancellation refund $#*!. I would like to give zero rating

They will not let me give a company a bad review. I bought a Wii from super discount on eBay. The item was sent to the wrong person super discount was very rude the whole time. They lied to me said that there was never an estimated time when it would be delivered that eBay doesn't do that on anything. EBay and super discount said it was delivered to my door which was a big lie thank goodness I have good neighbors and brought it to me. I will not be shopping on eBay ever again and I do a lot of shopping online.

These guys are cheaters i have order product and they are failed to deliver and not refunding my money back.

Never buy any product from fraud shopping website they do same with each users and this was the second time happening with me.

First time i thought it was my mistake but every time they do the same with all clients.

Also all chat support person are having scripts and they will copy and paste one line each time not ready to understand client frustration.

I need my money refund.

V. V. V. V. V poor service

I've maintained a 100% rating for EIGHTEEN years, recently sold an item - the buyer has it in their possession, but because I apparently don't sell often enough, my money is being held. I called and explained to the person that barely spoke English that I'm not a 'new seller' after EIGHTEEN years but they just repeat gibberish about 'appreciating it' but they will hold the funds anyway. I will no longer accept PayPal and have my money held hostage. Sellers beware.