eBayReviews 3,492

Live and learn... I needed a fancy work computer and made the unfortunate decision to purchase a used Surface Pro 4 from an Ebay Dealer... Turns out the unit was a bogus attempt to hide a very badly damaged unit. After almost a month of back and forth with eBay and Paypal, even having Microsoft write a full documented report of the cover-up attempt, I received word this morning that Paypal had sided with the merchant and there would be no return or refund for my $800 purchase. They did say I could appeal, so this evening I went back to the Mircosoft store to meet with the Store Manager to get yet another evaluation of the fraudulent purchase. Only things didn't turn out that way, Mircosoft didn't want to write another evaluation, they had decided they wanted to make things right and refund me the amount this unit cost when it was new...$1250! I said but that's way more than what I paid for the damaged unit, she said I know use it to buy extra protection for your new one ( I bought a brand new one from them for only $899) They even gave me the student discount! Way to go Microsoft! I have learned a lesson never buy anything from Ebay or use Paypal... so much for their buyer's guarantee...

I purchased something off of eBay and clearly got scammed. The representative I spoke with laughed when I said I've been scammed. They hire these robots (I say that because they show no emotion) from other countries who don't care about your problems, even if they're first world problems. I still paid money for this item and they won't do anything about it. Stay away from this site. You're better off spending the $2 or more on Amazon to get the protection you need.

I've been having a lot of difficulties with EBay lately as a buyer and also as a seller. Most recently I purchased a very expensive part for my race bike. The seller used the USPS for delivery. Problem began when according to post man said item was just left in the bushes rather than by my front door. Item did not fit in the mailbox! Someone probably just snatched up as they walked by! Why send an expensive item without signature? Seller said tough luck, it shows delivered! Ebay resolution sent an email saying the same! So im out of the $$ and no item! Wheres the buyer protection they claim? Good bye Ebay. Im done buying and selling on this site!

As a seller:
If you offer cheap shipping methods only, then be careful. A lot of buyers claim that the items did not arrive, so that they can get money back.
They keep both the item and the money.
Sometimes the tracking number doesn't get updated so there is nothing the seller could do, but to refund.

As a buyer:
If you order something, it most likely won't look like the picture. For example, human hair wefts. I think the cheaper ones are mixed with horse hair or something because they look so bad quality (all hair that are on auctions, not "buy it now" are like this)
Always order the more expensive stuff, they will be better in quality.

If there is an option of 0 star, thats what ebay should get. I have a very bad experience as a buyer & as a seller in Ebay. But being a seller i had a worst experience, i have a buyer claiming the item is defective and requesting for a return. She was lying, i was asking for additional pictures but she didnt want to send me anything. I asked ebays help to step in, hoping they can help get the buyer clarify the claim by sending more pictures. But i didnt get any help after several emails. Im so desperate that I accepted the return even if i didnt want to. When i received the item I inspected it and there is no defect, this buyer is a liar! So i open the case, but ebay made a final decision to favor the buyer and they issue the refund without even looking at my claim when i open the case. Of course i called again, and this time after waiting for an hour while on hold, someone answered & ebay just said they cannot do anything. Ebay is a playpen for lying buyers! Thats why there are a lot of scammers in Ebay. There is no protection for honest sellers & honest buyers. Either side can lie and Ebay would not care. The only thing they care is when they are collecting money from you every month.

Since April they are gone crazy. I closed my shop due to fees that were in pounds and dollars. They calculate the fees in very strange way. My account is compleatly empty and I pay all those fees that they wrongly calculated on my empty shop and they are not allowing to close the shop and still calculating the fees. This is an absurdity. They are stealing. NEVER BUY ANYTHING FROM THIS SITE. YOU WILL HAVE TO PAY THEM FOR NOTHING FOREVER. AND NEVER OPEN A SHOP THERE, BECAUSE THEY ARE NOT ALLOWING TO CLOSE IT NEVER

I'VE BEEN A MEMBER OF EBAY FOR YEARS. BUT NEVER HAVE I SEEN SO MANY NEGATIVE REVIEWS FOR SELLERS. EBAY NEEDS TO PUT MORE PRESSURE ON SELLERS TO BE MORE HONEST WITH THE PAYING CUSTOMERS. SELLERS ARE LYING TO THE CUSTOMERS, CANCELING BIDS FOR NO APPARENT REASON, SELLING PRODUCTS THET DON'T HAVE, DELAYING THE SHIPPING TIME. I USED TO LOVE BUYING ON EBAY.(NOT NOW). YOU HAVE SELLERS WITH OVER 1000 NEGATIVE REVIEWS. THATS RIDICULOUS. INSTEAD OF BANNING THE SELLER, YOU LET THEM GO RIGHT ON SELLING. I PERSONALLY DON'T HAVE TIME TO KEEP GOING BACK AND FORTH WITH A SELLER. WHEN I PAY FOR MY ITEM THAT I WON. I WANT TO GET WHAT I PAID FOR. I PAID FAITHFULLY, THE SELLER NEEDS TO SHIP WHAT I ORDERED FAITHFULLY IN GOOD WORKING ORDER.

Most everything is cheaper some where else, usually Amazon.com

Warranties are represented frequently that do not exist. I bought a couple of items with Full Factory Warranty and soon discovered it was BS. No warranty.

Good luck with Ebay or PayPal dealing with problems, difficult to access Customer Service and the process is so convoluted as it is designed to wear you down to where it is not worth while to collect. So you just lose your time and money.

I used to buy a lot on Ebay years ago, now it a venue of last choice and high risk.

Selling on Ebay is way expensive and they charge fees even for the shipping costs I pay.

Ebay S*ckS.

I got scammed selling something on ebay- they let the buyer return an empty package. My item was factory-sealed when it was delivered. Ebay told me they were only having the buyer send it back to me for my inspection, and directed me to call them back and verify that the contents were absent. The buyer claimed it was empty on delivery, but the shipping weight and photos refuted this. So when it was returned, against my will, I did as they instructed and called back to be covered by seller protection for not receiving my item back. They completely reversed their attitude and told me that in business sometimes there is loss, and that I should just accept it. Really horrible experience with them. They encourage fraud and actually set up the sellers for this kind of thing. They lie to us and tell us we are covered without any intention of actually protecting us from this.

I recently purchased an item based on the sellers description of models it would fit. Mine was listed. Upon hearing of my complaint someone at E-bay cancelled my guest user access code so that I could no longer respond to their e-mails. I was given authorization to return the item for a refund. It was returned and received within the specified date. In the interim E-bay closed out my case for refund because of a lack of communication. Their rep in India refused to listen or acknowledge that the seller had received the item one month prior. I was told to contact the seller. There was no contact information for the seller without going back through e-bay which was being blocked by their cancellation of my access code. In short I'm out close to $600.00, and E-bay claims they have no customer complaints. Don't expect E-bay to back you up if you have any trouble even if they are the source of that trouble.

I've been a member of the eBay community for over 13 years. I am typically a buyer not a seller. I think I have sold two items in thirteen years. I recently listed a brand new Note 5 that was a scam buyer coming through a backdoor in the US with shipping to Nigeria, the online scam capital of the world. I figured out right away that it was a scam even though I was told the money was in my account. After I discovered it I received and email from eBay advising me it looked like a scam. Duh, good thing I hadn't shipped it.\

I don't know where the train got off the track but I did sell it to a legitimate buyer the second try and now eBay says I owe them $39 final selling fee. Phuc that!. I sold a $600 brand new phone for 400 and now I get hit with a 39 charge from eBay. Never again. They have to be kidding. I could see 5% but 10? No more eBay I'll sell it some place else.

Hace unos días compré un raspberry y luego me llegó un correo indicando lo siguiente:
Your recent eBay transaction may be from a compromised account

Hello dangari_2,

You were recently involved in a transaction for the following item:
************** - Raspberry PI 3 Model B Quad Core 64 Bit 1GB WIFI Motherboard PC Computer NEW

Were writing to let you know that an unauthorized third party may have accessed the sellers account to list this item. The item has been removed from the site, and the transaction was cancelled. We ask that you take the following precautions:

- If you already paid for the item, you may be protected by eBay. Open a request with the Resolution Center and choose, "I bought an item. I haven't received it yet." You can access the Resolution Center by visiting:
http://resolutioncenter.ebay.com

- If the transaction doesn't qualify for eBays protection, please immediately contact the payment service used to request a refund.

- If you haven't paid for your item, consider this transaction canceled and do not send payment.

In this situation, your account wasn't accessed by the third party involved. At eBay, we take a number of steps to help ensure the security of your account. Learn more about protecting your account at:
http://pages.ebay.com/help/account/protecting.html

Thanks,

EBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
Y no han podido hacerme el reembolso desde entonces.

Ridiculous! No seller protection from unscrupulous buyers. Will never use the site to buy or sell again.

Though, if you feel like ripping some people off, go ahead and order and claim it's not in good condition. It is fun to make a struggling human being already selling everything they own to pay rent pay shipping to you, then shipping back, but not return all of the product! Order a big lot and only return part of something and keep the rest for free! Yay! Don't worry, Ebay will do NOTHING for the seller.