eBayReviews 3,492

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NO concern for customer experience unless it is profit; multiple poor reviewed sellers continue to sell and customer experience is not a concern. Latest experience is item not as described and no thought to my drive 25 miles to UPS terminal to return a BAKERS RACK, which is not a small item. Hello... the is the only reason I am shopping here is because I live rural. Taking the hit to return just so this seller and ebay does not profit on this sale. Good riddance to bad trash!

Got suspended for unknown reasons and eBay has yet to give me any logical reasoning. Tried endless months to get an answer but no one would help. All they did was give me the runaround and cut me off when I was looking to speak with higher management. After being a member for over 3 years, they didn't even bother to acknowledge my requests.

They don't care about you like they used to. EBay makes it where sellers are on the losing end. Such corruption but yet they don't see that.

I had to hire Auction Essistance to help me set up a new business account just so I can start selling again.

Starting over from scratch isn't fun, but when you don't have much other options, it is the only logical solution at the time.

You guys are so dishonest. Send customer back & forth. I am on computer for 2hours with no response from you or your seller
I bought 2pair of solar eclipse glasses for 30$ for local pick up in fullerton ca. Ebay does not let you contact with seller. I told them I can pay money right now & will go saturday there to pick up Ebay wrote me there is no problem & took the promise & responsibility to get in 30$. Sat is fine. Today seller & ebay is giving me run around since morning. Seller says you contact ebay & pay them first, they are very strict. I call ebay they say you contact directly & pay him. Ebay but refused to give me any information so I can contact seller. Ebay says today he relisted for 50$ & you can buy in 50$. They or seller do not care for promisses & responsibility they gave me through email

I sadly had to close my eBay sellers account after years of use when I found eBay didn't care at all that I had a string buyers who seemed to have played the automated system that favours buyers over sellers. One buyer requested a partial refund to the full amount of the item and received it without returning the item! It was a really good original Van Morrison mint LP too that they complained about a mark on the gatefold sleeve. This sold for only £7.99. Another buyer left two malicious negative feedbacks in regard of two antique crucifixes that weren't bid on and sold for 0.99p despite one being fully refunded due to the item not being as sturdy as they thought and the other one, a nice old metal rosary, they decided to keep! I had never been dishonest toward a seller and realised you have to suffer the indignity that these idiotic people inflict and appear as if you are the dishonest one. I realised the cheaper you sold things the more potential damage your feedback can receive. In contrast I had other experiences, close to being informed that my account had been 'permanently restricted' I sold a book for £680.00 and the buyer gave me an extra £20 for all my efforts of finding out how to send it to him in America.

I have been an EBay buyer for a few years now with an account set up on EBay. I have only been a buyer, never sold anything. Recently i recieved a knockoff Gucci purse in the mail that said return to me for refund due to not satisfied with product. I thought that it was a wrong address so didn't think much of it until the next day I received another one. Went to my account and looked under my seller category (which I never do since I don't sell) and found out I'm selling Gucci purses. My account had been hacked! I immediately called EBay and they said they saw where I had been hacked and assured me they would take care of everything to get my account back in good order. I changed my login and password and pay pal also. Well 2 months later and many calls to EBay reps from all departments, my account is on hold and EBay is still trying to get me to pay money for being a seller. This has been a nightmare and EBay customer service is the worst I've ever dealt with. I was on the phone for 3 hrs one day and was transferred to 10 different reps from every conceivable dept. they have and no one could help me! I will no longer use Ebay.

This is not Ebays fault but I feel I need to share this. I followed a link to an item on ebay to check out a certain item and some website features wouldn't work. As, I thought I would leave some overdue feedback while I was there. Went back awhile later by typing Ebay into my browser. The website came up but my security said it was not a valid site and had an odd name on the certificate. So I closed and reopened my browser, typed in www.ebay.com and got to the real site. It looked almost identical to the scam website. Searched for that item and it was no where to be found. It was a scam add for a collectable that I know a lot about and I was going to report it. So be careful. Always type the full address in your browser. Don't rely on links nor the search list. I have never had a bad experience with Ebay, always positive. The sellers have always been top notch outside of a few slow shipment times.

It is like asking them their money to give it to me. It's my money and i think i deserve have the money back for sth that i never had it. I bought spy camera but package was damaged there was a big hole in the package. I didn't accept the product because there was a big hole in the package and there was nothing inside it. I contacted amazon immediately but they said i need proof. I gave them pictures but still they are not refunding the money. I used to a nice customer of ebay but i am using amazon just because ebay is a fraud. I will be happy to pay higher price in Amazon because it is at least guarantee that i will have the product for sth that i paid. And in eBay it is not guaranteed, even though you get a package with big hole and claim them to return your money they will not. I will like somebody to reach me.
E-mail: *******@gmail.com
Ph: *******515. Text me first otherwise i won't answer call. Better email me.

Ebay has competitive prices, and you can get all sorts of great deals. There's many listings for a lot of high quality products selling from reputable companies, not just old stuff sold by a random individual. If you're transaction goes wrong (like you never received item or you got a damaged one), then Ebay makes the refund/return process easy. Overall, it's a safe option to purchase all sorts of items!

If you have a problem with a seller. Give eBay time to work on it they are very good about getting money back. I have not once had a problem. But my items are not $400 more like $50 $60. I just dealt with a company called concealed consignment they make holsters I sent the shipper a message I didn't like how tight it was on my firearm so I heated it up but too much heat melted the product. The seller said if I had a problem I should have contacted him in the first place. But I want to send you a replacement. I sent the seller a thank you message. He was so nice we clicked had a lot in common traded emails I talk to him all the time. I know they're all not like that but most of them are people just like me and you trying to make an extra dime. And bad reviews really hurt them so I'm surprised this person did not work with you. Or surprise eBay did not set in and collect your money. Or surprised PayPal did not step in. That's why I deal with eBay you are protected by two different companies PayPal and eBay split

Seller sent me the return Shipping Label. I printed, attached to the box and return the Item through USPS. Only thing is I did not save the shipping label or tracking number since I thought eBay will have all these information since it was sent through eBay Message. Seller filed the case telling not returned and eBay made Seller winner within a week after I filed the return item case. And the case got closed.

I was very busy on that week at work even couldn't open my personal email and case got closed on Saturday and got notice in email.

Later, I went to see the shipping label that sent from Seller through eBay Message, it's redirected to the Case closed. I couldn't see the tracking number or shipping label anymore. I got surprise, eBay should at least give me to see that information. But eBay didn't let me in.

I called two times, both of the time they said I need to provide tracking number. I was arguing saying that it is in the eBay and I couldn't print/see because Ebay redirects to the case closed. But they never listened. They were every time saying I didn't provide tracking number and I was saying it was already in eBay and eBay was not letting to me see or print. EBay customer server appeal dept also doesn't have authorize to see that according to them. Manager also will not have this authorize to see the Shipping label sent through seller. It also not a long time just a less than a week. I doubt it. I promise to the God, I promise to the Bible, I promise to the Geeta that I returned but they need the tracking number which is not letting me to print again from eBay.

I lost $419.95. Now on wards, I will not buy anything from ebay.com and also never recommend to anyone.