eBayReviews 3,492

Bought a bridle that was described as over sized/warmblood, when I got it... it's clearly labeled FULL size therefore not fitting my horse. Seller would not accept return and eBay did nothing for me and would not give me a refund. Poor customer service, I thought I was protected as a buyer... apparently not... if you don't care about loosing your money (i spent $300) then go for it. Any other online store would accept a return for this. In this case they protected the seller... no buyer rights... Deplorable. Last time I buy on eBay... better off with Amazon...

I have worst ebay experience. Worst support or rather I will say no support at all. Rude Support guys. Easy for any vendor to cheat on ebay

Ebay is great when everything goes completely perfect but in the world of reality that doesn't always happen. We had a buyer who wanted to return an item even though it was a no return item which was discounted down about 60%. The item was above the listed quality and the buyers allegations were above ridiculous. Ebay went in their favor and had me refund them and I ended up losing almost $100 in shipping and marked down cost. Ebay was impossible to work with because after the deal they kept saying the money was not refunded even after I had been. So even after contacting them numerous times and them saying that it was fixed it wasn't. So I am unable to close my account because it says I owe them money. So now they suspended my account which all I want them to do is cancel my account so I can be done with this shady operation. They are so incompetent!

Pretty fed up with eBay right now (and I have been a member nearly from the start).
So glad Amazon exists!

I purchased shoes from a seller, they arrived - two different lengths. I filed a request to return them. Seller filed eBay for "help" with this request. Ebay jumped in and denied my request to return shoes saying it was "buyers remorse" when right shoe was 10 inches and the other was 10 1/2 inches. How rediculous is that?

I'm not out my money thanks to eBay and cannot do anything with these shoes. Ebay even suggested I try to resell them - being a dishonest seller is just fine with them. BUYER BEWARE!

Dear Sir/ Mam,
Paisapay ID - *******5896 Claim ID - *******
I bought lenovo Zuk Z1. Phone incoming and our going not working.
I raised request for replacement. But ebay closed my claim due to software issue and It was not manufacturer issue.
After I went to lenovo service center at T. Nager, Chennai. They told this is not software issue. Manufacturing defect. Need to change spares. Rs 2,650 Expenses. I told it was under warranty.
They told ebay invoice date problem. It was not valid. Invoice date 2000 year and invoice no not available. Hence ask from ebay for claim. They gave report to me, regarding this is out of warranty based on invoice.
Again I asked to ebay. Again they refused to give replacement.
After I ask seller - Cellotronixx
They told return cell phone, Need to check and rectify. (If return means will not get replacement).

Still my new phone not using condition ( Rs. 7,400 loss to me)

Finally ebay cheating me.

First I don't buy any item from China, or Japan. I look for true USA companies for my purchases. E bay is faster to deliver than Amazon. (of course I don't have Prime, nor do I want it). I ordered a special flour from Amazon which stated it would ship in 1 month. That month came, then 2 weeks later I got an email. Product would ship in one more month for 2 1/2 month total for waiting. Needless to say, I canceled the order. I am wise to shop at E bay, you would be too.

A seller known as Jdm982 is perfect for car parts and accessories. I ordered a series of parts for our Dodge truck, and they were all delivered as agreed. They fit as advertised on our truck, which was a surprise since the vehicle is a bit dated. I would recommend him for car parts

Clueless support reps who waste your time with scripted responses. Tried to get an answer on why my account was suspended, but all they kept saying was it was due to violation of our policies. Ok, then which policies. They couldn't say, all they could say was violation of policies. So let me get this straight, I violated a policy, but you can't tell me what it is? How can you offer support when you don't even know your own policies?

Wasted nearly months just to get an answer from the momos that work here.

They should be paying me for all the time I wasted just even talking with them.

Purchased from koala OK, first never came, second promised delivery never came. Emailed seller after first failed delivery second delivery never came. Tried to escalate thru ebay total failure. Customer service has no idea at all, cannot grasp the simple fact that they agree the pur chase was made but the my ebay sight has no record of it. Therefore it cannot be escalated. Hopeless. KoalaOK has my money but ebay is only interested in looking after itself. My advice is stay from ebay you will just lose your money. Roll on Amazon, who have a business model that looks after the customer unlike ebay who do not and are only interested in there own profits. Read the reviews I am not the only one complaining.