eBayReviews 3,492

Ive been buying and selling on eBay for a while now and I love it yea Ive had a few bad experiences but they were quickly handled and I was refunded or sent new items Ebay has a guaranteed get the item you ordered or money back guarantee and they stick to it just some people dont know how to go about getting their money back if you ever have that problem you just go to resolve problem in resolution center before 45 days of delivery or you wont get your money back Ive never had any problems getting my item or money back on Ebay their money back guarantee over rides any Ebay sellers return policy no matter what but that dont mean you should take advantage of a seller because that makes it very hard and difficult for sellers they dont deserve that and thats one reason Ebay will get bad reviews from dishonest buyers I only return if the seller is at fault not if Im at fault always read descriptions and ask questions before purchasing any thing so that you and the seller have made a great business decision together sellers if you decide to sell on eBay make sure you add as much description as possible and add ask any questions then document what you sent in mail that way when a dishonest buyer claims you sent a defective item you have proof you didnt and you can handle the situation over with Ebay or if your item didnt arrive open a case before 45 days you will get your money back please every one be honest when selling and buying because bad business is no business so thats all I have to say I rate Ebay 5 stars

Somehow Ebay changed the nickname on my account as well as the shipping address. I didnt see the shipping address change until I'd made two purchases. They went to the wrong address. It was an address I had absolutely no connection with and the nickname is not something I would ever do. Ebay continued to say it wasnt their fault and they couldnt do anything about it. The constantly pushed it off and refused to help. I spent hours on the phone with them. One order I wound up paying more in shipping and the other just got sent back to the seller. I am so tired of companies who teach their customer service to not listen to what is being said but just read disclaimers from a screen and Ebay clearly is one of these. I'm concerned as to where my information actually went but they are no help.

Every negative review is correct. EBay gives option of no returns but makes you accept returns. They steal your money if you have it in PayPal. If someone buys something and then falls off the face if he earth and never pays. Its my issue. But I cant leave negative feedback for people who dont pay. (Totally makes sense). If you give someone your phone number you automatically pay a final value fee, even if the item does not sell. Even if you dont know that was a violation. Even for car stuff and cars which it says you can list your phone number on their own website. If you have an issue a non US person will always tell you theres nothing they can do. They are one of the most ruthless companies Ive ever dealt with and useless for customer service. They lie, cheat, and steal. What a combination. Keep up the good work eBay. If theres anything I can hope its that Craigslist, LetGo, or an other company that does this kind of stuff keeps taking market share away from you and you become a bank with all your monetary transactions you do. Then real banks like Goldman, JP can crush you. Youve been hacked and tons of peoples information has been compromised and youve done nothing about it. No one ever was compensated for your lack of security on customers most precious personal information. EBay I just want to thank you for being the worst. Its a great example to everyone on what not to do.

I wouldn't order from EBay. I ordered from them several times and never received the item. They told me that they can't give me a refund or resend the item I purchased cause it said delivered. I brought a action figure for 35.00 plus 15.00 shipping and never got it and didnt even received a refund. I also ordered a movie and it said the post office delivered it on Sunday. Really? The post office is close on Sundays. They was also so rude about it, even the manager. In my book, that is wrong. I am not a happy customer and I am gonna start buying from Amazon. At least, if you dont get something, they also give you credit and refund you. If I was you, I wouldn't order from them. I would go to EBay or somewhere else.

I recently sold a used iPhone 6 on eBay. The listing described everything exactly as it was and I had a no return policy. This means that unless I had falsely advertised, the buyer cannot return the item. This is not something that is hidden or convoluted. However, shortly after receiving my phone, the buyer complained about issues I had listed and started something with eBay. I was forced to accept a return AND issue a full refund. I also had to pay shipping both ways. On top of that, I was charged over $20 for the return policy. Its ridiculous as I followed the rules and policies to the letter and I was cheated. Im a college student treeing to make ends meet and companies like eBay make that even more difficult. While eBay had a good start early on, they are no longer a trustworthy company. Take your services elsewhere, for your own sake.

I bought a product on ebay from a company near me and arranged to collect it and pay cash but its a dreadful area so I asked the seller to give me a phone number in case I got lost. Ebay would not allow this and I was not much bothered but now Ebay has restricted my account so I cannot buy or sell anything. So I ring up and the Customer Service number is wrong! So I get the right one and they can't help so I ask to speak to the respondents supervisor. He's busy but will ring back in half an hour. He does not. I telephone again and ask for a supervisor again but he's busy and will ring back in an hour but again does not! Arrogant company without enough staff, those it has do not care for customers. I have bought or sold 800 items over the years and this s how they treat me. I have some transactions to complete and then will never deal with them again. I suggest other users stop dealing with this unpleasant company,