eBayReviews 3,492

There seems to be no guarantess or any assurances with this site. Policies are not clear. They charge over 10% for each item you sell. You have to pay for the label to sell. Basically you pay for everything and your responsible for everything and hopefully the buyer doesn't say you broke it when they really did because now you gotta pay for some more things. Dont do it. Its not worth the hassle. Your better off selling on Facebook or offer up. EBay is a scam. I even called and was hanged up on and when I finally go through to somebody they clearly did not care about my concerns and told me well send and email and hopefully the buyer replies if not there's nothing we can do... That's eBay for you

Very easy to shop, great communication, quick response to my problems, 100% money back warranty. Ebay is still better than the others. Great to find some good deals.

Customer service is one of the worst in the business. When you need to return something, you are only given 5 business days, but the seller has 6 days to give your refund. My item was shipped back immediately after I received it. That allowed for 7 days to reach the seller. Unfortunately, the post office claims there has been a delay in delivering my package to the seller with no explanation. Please beware when ordering on Ebay as you may never receive a refund.

I bought a i phone 5C for my granddaughter for christmas recently. I decided to activate it to make sure it was all the seller said it was. It activated just fine, the problem is it doesn't keep time. It runs 5plus hours behind, wifi doesn't hold, I requested a return with no word from buyer. It is easy to charge a persons credit card, but hard to get people nowadays to admit they got a problem, I have decided for a few reasons that it is not a good season to sell or buy on ebay. Buyers & Sellers catch a bad rap. If you are not a big name, you probably don't get your item out there before you have to relist, more fee's. Auction style listings is just a license now to steal expensive products. People bid on your items and then don't pay, or claim they thought it was new. I just came back to ebay, and I will be leaving just as quick. I will pay my bill and delete my listings and close my account. This is not the season to support any business, that is shaky about supporting you. I will take a loss on the phone purchase and list it on another marketplace with truthful facts and the bigger loser will be the seller, who's reputation won't hold water as news travel that his or her products are indeed questionable. I am a vendor, who moves products, and work with people who also sold on ebay for years, but outrageous fees or too many problems pushed them right out the door. Ebay is a large marketplace, so you can expect problems down the road. I just assume keep it small, and have a say in my product.

A recent experience where I purchased a 'refurbished' PC from a company called pcdeals09 on ebay turned into major problems. The computer OS or HDD failed. I contacted the seller, he offered to send me another HDD with OS. I told him maybe it was only the OS failed proper install, if he could just send me a copy with the activation code and I'd try to install it and see if that fixed it, the computer had Win 10 installed, but had a Win 7 product code on it. He said not possible, he would have to send a HDD with OS. I agreed. After 4 weeks, it still hadn't arrived. I left negative feedback explaining the computer was defective and I ended up buying a HDD from another seller and OS. Of course it was negative. And ebay deleted it. I was not aware that ebay had a policy where they could delete feedback, other than profanity etc. of which there was none. No explanation as to why they deleted it, and I asked. Apparently certain sellers are allowed to scam their customers. This tells me that ebay feedback cannot be trusted. I know I won't trust it any longer. I should have just opened a case and sent the computer back to start with. I have it fixed now at my own -additional- expense.

My first and worst experience with eBay was when I was selling a code for a skin (digital character costume) that was exclusive for a virtual game. I didn't read the enormous sales agreement and once I had a buyer, I sent them the code to their email address immediately. Little did I now that in the sales agreement, the buyer had so and so days to request a refund and so they did! They received the code and took back their money fraudulently. I forwarded this information soon after in a report to eBay. What did they do? They absolutely ignored my concerns and charged me $14 for the posting, which I paid. I wish I didn't, because I made postings shortly after that didn't sell and then they charged me an addition $17, though I made no profit. This time I refused to pay and now they've deleted my account. I hope the karma they receive is suitable to their sociopathic nature as a company.

I have purchased a number of fake gemstones like dyed green quartz sold as emerald and amethyst that is purple glass. Ebay is pretty good if you complain in a timely manner but they need to do a better job of getting rid of false labeled gemstones. I finally got a gem tester and as suspected I had a number of fake Gemstones made of glass or mislabeled sapphire that is actually aquamarine or topaz. I still uses ebay but rely on mostly trusted sellers and reading reviews of past buyers helps to ensure your getting what you pay for. I did lose hundreds of dollars on fake and mislabeled gems because I did not have a gem tester earlier and missed the window to get a refund. Ebay needs to better police some site that sell fake a misleading items.