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The company, primarily operating as an online marketplace, faces significant challenges in customer satisfaction and service reliability. While some users appreciate the variety of products available, a prevalent sentiment highlights frustrations with fraudulent sellers, inadequate buyer protection, and a lack of effective customer support. Many customers report difficulties in obtaining refunds and dealing with negative feedback, indicating a biased resolution process favoring buyers. Additionally, ongoing technical issues with the platform further exacerbate user dissatisfaction. Overall, the company's reputation suffers due to these recurring complaints, suggesting a need for improved seller protection and customer service responsiveness.
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Beware of scam seller here, do your due diligence carefully before you make payment.
Ask the seller question before you buy any stuff online. If no response, don't buy it!
Do not simply take for granted and assume everything is fine.
There are good seller but you just got to be more alert, just an advice:)
Take care
Thank you so much. The Double Cola bottles and Carrier were excellent! Loved the 3 older ones you included. Not a regular user of ebay, so I hope you get this review.
Bob Coffman, Lampe, MO.
Keep away do not ever buy from ebay seller -super-mxw. You will never get your items and its hell to try get a refund. He will answer your messages but you will get the same message over and over again he doesnt understand english or pretends not too when it comes to paying back what is yours. 11 months i ve waited for my parcel to this day still not arrived and for 8months im trying to get a refund. He will that the mickey out of you sending you back messages with nothing more than a sad face very unprofessional and rude for a seller towards his customers. Please stay away the stress is not worth it. This seller shouldnt even be allowed to sell. Beware stay away.
If I can't find it elsewhere, esp. Non-current items, eBay is the place to go. Am I just saying what everyone already knows?
The site deleted the 1/2 off the number on my address and I didn't realize it so my package went to the wrong house and instead of giving me back my money they said it is not their fault that the system delete the 1/2 off my address but it is my fault so now my son cant get his xbox one i ordered and i lost almost 200$ in the process and the post office wont give me the insurance claim cause it was delivered just to the house that shares my property with me not mine and product was stolen I never received it this company lied and said I would get my refund then closed the case if you are smart stick to Amazon at least you always get your products with them
I love how you can buy and sell easily on here. I also love that you can connect PayPal on ebay. It is really easy to use.
Love ebay saves me money no bad experiences yet always check feedback and you should be fine...
Love to buy just hope u don't have issues because it takes for ever to get resolved if it ever does and hard to talk to someone who u can even understand
My product never shipped and I never received a refund. Opened a case resolution and never got a resolution. I would recommend shopping elsewhere.
I have been unable to post a listing for four days and have called six times with absolutely no resolution. The problem is a technical issue with THEIR website, but they are unable to get it fixed, totally inept! When I insisted on resolution and did not accept their "pat answers" about someone contacting me the same day from the technical team, the customer service representative hung up on me. If you are looking for an online platform to sell merchandise I would highly recommend you look elsewhere! There are also a slew on hidden fees.
... It's been the best place to find a deal. And not much as changed in the last decade. It's still one of the best places to find a deal.
Sent a plastic item back to seller listed as carved wood -- never got my money back and the tracking number disappeared into space -- not one of four calls and lots of emails did I get any help - the seller has the item back plus my 70 bucks and ebay has closed the case and denied my appeal - I do not understand this situation - I did everything I needed to do and was completely ignored and rejected -- not very consumer friendly
EBay cancelled my entire seller account with no message to me or response for action they cancelled all of my seller products without verifying any information from me. I could provide them with all necessary information but they would not allow any apeal. I've never had a problem selling the same products on amazon.com. EBay will no longer be my solution for buying or selling merchandise. Amazon Prime is the better way to sell. EBay sucks!
Hello
I have used ebay to buy an used GPU. I paid in full amount instantly with valid credit card and my money got exchanged to usd.
The seller cancelled the order after two days of payment. He said he shipped the item but he did not.
My payment refund became pending for 5 days.
The money is being refunded in usd and not my credit card for some reason. So I lost about $65 to exchange it back to japanese yen. (Order amount is $950)
Moreover ebay suspended my account saying your actions pose threats to the community.
All I did since registering is ordering this used gpu. And I used my legitimate credit card through my paypal which I have for about 10 years now.
I tried to resolve the problem or at least understand why my account is suspended without any result. Ebay support simply told me to look for other auction websites.
Ebay says it protects buyers but what happened here is
1. I lost my time because my money got stuck on pending for 5 days
2. I lost money because my money got exchanged to usd and not refunded back to my credit card.
3. Was not allowed to make fair feedback for the seller. Apparently the seller caused big annoyance to me and he lied that the item is shipped already so a bad feed back should be fair. But I could not post feed back due to account suspension. Apparently the seller ran away with his actions.
4. I had the frustration of going into all of this hassle for no understandable reason.
I have not had one refund from eBay in all my years.
The "Buyer Protection Plan" is really the seller protection plan.
I went to place an order on vintage eye frames it said that item can be returned. Ebay customer service rep argued with me and won't let me return them. Frames are not in the condition to adjust, I can't change them breaking. They refuse to take them back when it said in writing when I was ordering them I can return them. I have to say when I called back the 2nd rep was very polite and professional. 1st & last time every ordering from Ebay.
I love eBay with all of my heart, almost. I have purchased thousands of amazing items and some trash since starting my journey in 1999. I Love the telephone reps, the prices and selection. The drawbacks in my eyes: Skewed eBay and PayPal policies that hurt the buyer and greedy sellers who knowingly lie in order to make more money. Always read feedback comments before buying and I stay away from auctions. Buy It Now has proven to be better for me as a buyer and as a seller.
I bought a camping headlight from boris-lighting the seller. I went to pay for item and it won't accept my payment because he doesn't ship to PO boxes. I sent two messages explaining this is the only way for me to get my mail unless he wanted to pay the extra shipping charges to send it to my house. No answer on that but he did say he would just send it to my post ffice without PO on it and it would be fine. I said no it won't be because they send packages not properly addressed back to sender. This guy then opened an unpaid complaint against me with EBay after not answering any of my questions or getting the shipping deal worked out. No where in his posting did he say he didn't don't send to PO Boxes had he said that I never would have bought from him. But this guy will not answer questions or try to work out problems. So I paid for my item just so Ebay can't say i didn't and boris-lighting will not be happy with the feedback I leave him. And as far as Ebay's complaint dept I tried to answer them as to why I hadn't paid yet and got nothing but run around in circles trying to find a place to type a message to them. Ami pissed off damn straight I am because I should be able to say why I haven't paid. My advice stay away from this boris-lighting because so far I have got nothing but run around and funny part is I have bought from him before and never had any problems as far as PO Boxes go but then again I still haven't gotten anything I paid for from him yet! Time will tell!
I will Never Ever buy here again! I purchased a phone for $275 arrived different as describe on page! Contact eBay and couldn't get my money back! Money Back Guarantee one big SCAM! I DO NOT RECOMMEND BUYING HERE! Just go to Amazon, normal listing without any problems!
My ebay account was hacked several months ago, I called ebay and they told me to change my passwords and that everything else was fine. Then I purchase an item the other day and it gets mailed to those same hackers address. I call ebay, get transferred 4 times, its definitely not the States, they were surprised no one told me to change my shipping address back to my own, then they said they would refund me and open a case and LIED to me when I clearly asked if they were trying to get the seller to refund me, they said NO. Now they opened and closed a case within a day and it says I will not get refunded. Ebay does not help buyer protection, they do NOTHING. They just say to change a password and say everything is okay when its not. Paypal is who helped me when the hackers tried to use my account by refunding when the problem was with ebay being hacked.
Answer: I would never buy a used car without seeing it in person and having it checked out.
Answer: Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
Answer: For their own purposes and to protect dishonest sellers. I was once an avid EBay shopper, but now avoid EBay. Buyer protection no longer exists. You buy at your own risk.
Answer: Ebay sells nothing. You are dealing with private sellers. Some are good, some are not. The best way to determine this is to check the feedback. I personally never buy from anyone who has a feedback lower than 90%. 96% is considered bad, by Ebay. Take that with a grain of salt. Ebay management is nuts.
Answer: If you haven't already learned the hard way that Ebay is just pure bullshit when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER
Answer: Not to me! It's my main shopping tool! I look for good deals and free shipping!
Answer: Yes. You are right. All what people told you are correct. Don't trust ebay and the seller on ebay. Amazon much better than them. But anyway the best way to buy electronics from the local stores or official stores.
Answer: This depends on the seller of the item - carefully check their feedback and trust you intuition if you have doubts try another seller you feel safer with...
Answer: Hi Tom, As for reviews, you don't get them. It's called feedback. When you buy an item, the seller will probably leave feedback after you leave feedback for them. I hope that answers your question. Nancy
Answer: Depends on the seller. I wouldn't buy anything off ebay because there a crappy company.
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