eBayReviews 3,492

I have used eBay for many purchases over the years. I've sold some things here and there but mostly I'm a buyer. The thing you have to be careful with on eBay is making sure you're buying from a US seller. The scammers have caught on to this though and will say the item ships from the US, which it does, from a warehouse. But if you have to return the item they won't allow you to return to THAT address, they want you to send it back to China. So an item that I paid 28.00 for would cost me 104.00 to return to China. So then they say if that's too expensive to return it then they will give you a 20% refund and ask you to keep the item. It's ridiculous. What a ripoff. And then they have the nerve to tell you not to leave negative feedback! What a joke. I'm about done dealing with eBay.

Tried returning a not authentic pair of shoes. Seller wouldn't refund. Nor would ebays gaurantee. Think about that for a minute then till the dice on a purchase. I'll never use eBay again. What out y'all.

I am disappointed in Ebay for allowing sellers to sell past expiration date food items. Even if it's posted, this should not be allowed. Someone could end up getting sick. I would think Ebay would want to protect the public!

Never using eBay again. So, I opened an account on ebay to list some of my used Apple AirPods Pro, and almost instantly the account was suspended Permanently and listing taken off. Upon contacting the useless, incompetent and outsourced agent "Monika" I was notified "a pattern of activities has led to the suspension". When I asked what were the activities because I only listed 1 item which I own and is genuine, this is a brand new account. I was notified "we cannot share that reason because it would give chance to circumvent our safety and security systems". Lmao so who can sell on eBay? I never received a reply, so is it "the lucky" ones? For a place set up to be used as a resale platform of used products, their practices, in my experience, were very poor and quite frankly discriminatory. Never using eBay again and you shouldn't either.

Selling through EBay is worthless buyers try to scammed me multiple times none of my items got sold and then I got my account suspended because supposedly I was the one doing scamming when I called someone on customer service yesterday to report it And I got my account suspended for nothing

I have used EBay for quite a long time I have never witnessed a decline of service integrity and value this service is the worst

I've been selling on Ebay for over 20 years, every year it get worse and now I might never use them again just because they are doing so much selfish sh*t. They quit using PayPal, keep increasing there fees and now when you sell an item and get paid from the buyer, Ebay can hold that money up to 2 weeks until they verify it was received by the buyer! So now they can hold all that extra money for up 2 weeks and do they pay you interest, Hell no! They're trying every little thing to make more money off everyone. I guess I will now use other selling sights since they got so greedy.

EBay use to have amazing phone and online support! Now it's near impossible to contact anyone with any questions as you have to go though there little automated system which is complete nonsense!

Also I've been getting a ton of scam buyers, people in other countries stating they're here in the US for a short time and wanted to purchase my item before leaving. Another guy with 2 stars no purchases in over 2 years and his house is blurred out in google maps!

After I sell my last couple of items on eBay and hoping not to get scammed, I'm never using eBay again!

I was told my case is closed and will not be given any refund. The item never arrived at
My home even thought they said it had and someone was at the door to receive it. The
Seller only responded a handful of times and eBay claim to have looked into it prior to that after I ask them too. I had too ask them to step again days later because it's saying I never ask for their help. Same night I receive a email your case is closed because you received your package.

Ebay has awful customer service. They copy Amazon with option for a quick call back or a chat. The only difference is Amazon customer service is polite, professional and always make things right for whatever issue you call about, whereas Ebay customer service is rude and rarely fix your issues. I requested to close my account today with Ebay because I linked my bank account to them and I created a post to sell a remote car starter. I got an Ebay email saying my post was live but after review and searching it really wasn't. I called Ebay customer service and they could see the sale post but could not find it even with the item # they even tried to with their personal account and could not find it. They had no resolution or fix. All I know is they are linked to my personal bank account but can't even get this fixed. Very scary business there. Don't mess with Ebay, trust me and my family on this one. Stick with Amazon if you can. Thanks, sincerely, The Flaten family :)

They did'nt care for the negative review. Nor my networking. They fixed part of the problems. Thank you.

Hello,
I purchased products from ebay for sometime, but their customer service declined over years. You must be super carful of the the product they sell. But last purchase was the worse experience for me when I was fully charged to received an empty box. I did not get anywhere with the product seller or ebay customer service. The seller and EBAY customer service indicated that I received the package empty or not not it is not their problem. They have the free shipping to lure customers in..

I can understand holding funds tell a transaction is complete but 3 weeks. If the buyer gives a positive review funds should be released. I have been with you all for 20 years.

Long time buyer/ seller. NO more. Bought something. Sent it back way with confirmation. Buyer said didn't receive, post office said they did receive. Spent hour on phone. Lady ( eBay) said she did see it was back on time, then told to wait a few days all looked good. Then told I lost. Crooked seller ( lerekam) Got his merchandise and $$. Trying to get a fraud case with the post off. 3rd time eBay has let a seller rip me off, Never again eBay!

Just got suspended without any reason, had good review. Never had a problem. At once they suspended me. Asking them about the reason, they say they cant tell me the reason.

And even suspended me from making any new accounts, without any reason! Without any warning. Just because they want to.

Thanks!
Never going back.

This is the most terrible website I have ever done business on. I was a seller on here for four years until I got fed up

I was a seller for over 10 years. One day they changed my password without telling me. I had no access to customer service. When I finally got them to answer me back after a month of calling and writing, they denied me access to my account and told me that the complaint resolution process would eventually refund all my buyers. I had to report them to the better business bureau to get access to my account and refund customers. After I did that, they labeled me a threat to the community and permanantly banned me. They still owe me significant money. It's genuinely sad to see what has happened in the last few years to a once decent company. Their fees and restrictions and ridiculous policies toward sellers are terrible. Their customer service is beyond incompetent. Their community is notoriously prone to scam artists. They treat legitimate sellers like criminals while allowing actual thieves to run rampant all over the site. It's almost impossible to establish yourself as a new seller due to the heavy restrictions on new accounts. There are much better options for buying and selling and they are rapidly taking market share away from this dying company.