eBayReviews 3,492

After an hour and 5 phone calls later I'm greeted by a robot. After which I'm forwarded to another dead phone number. I just need to ask a simple question through, chat, email, or phone number. EBay is not available through any of them as far as I can tell. My email address is @*******@gmail.com if anyone has a recommendation of any other sites I could sell on I'd appreciate it. I don't feel like giving eBay 10% of everything I make when they can't do jack $#*! for me. They let a scammer purchase my listing. Which I declined right away and they blocked my listing and removed it. That's 30 minutes of work taken away because of the mistakes they made.and an addition 60 minutes trying to correct their own mistake.

UNTIL THE BUYER RECEIVES THE PRODUCT YOU SOLD TO THEM... EBAY IS LIVING IN A SCAM WORLD... TRY TO BUY A TV FROM WALMART AND OPT TO PAY FOR IT AFTER YOU RECEIVE IT.

I've been buying from from ebay for over 20 years and have probably only twice left a negative review.

A seller recently sent me a pair of boots that I paid nearly $50 for. The soles came off right away. I wrote to the seller with a photo of the boots showing the soles had come off. I got no response. I wrote again after 30 days and she told me that it was too late and anyway I must have done something to the boots. I gave her a bad rating and filed a dispute with Paypal. She won because she said I'd modified the product. Without giving me an opportunity to respond, Paypal decided the dispute in her favor. Worse, the feedback I left to warn others was removed. No surprise this woman has a great rating.

I listed a miner and got an offer that I accepted. Got a notification that buyer account was compromised and asked to submit bunch of documents. I submitted all of them promptly but still my account was restricted. They asked for an invoice of purchase for the miner and I submitted it. Then they asked my bank account statement and I did that too. Then they asked for bank statement that shows the invoice transaction. I told them that I paid via crypto to get the miners and that's how most miner marketplaces sell. Then they blocked my seller account indefinitely. Not only their service is rude and arrogant but also the most impractical and senseless. No wonder Amazon which is the opposite of Ebay in terms of service basically killed ebay to become the biggest ecomm marketplace. Ebay deserves it. I'm never ever gonna sell or buy via ebay every again.

I sold my item then the buyer has already received it stil the payout form ebay is on hold its been almost 2 weeks now and i need to call ebay again over and over again everytime if i need my payout tobe release... im not happy with thier new policy my buyer is already happy even my buyer already gaved a feedback tome but ebay stil ddinot care the selller... if i find new website i will not use ebay anymore hope ebay wil wake up thier mistakes

I asked for ebay gift cards for my birthday to purchase tires. Ebay won't let me use more than 4 so I can't complete my purchase. What a rip off! There is nothing good about this site. Stay away!

EBay is no longer user friendly! You can't even get a call back as they say they wii. Since The pandemic they are avoiding customers like the plague I cannot get help I've tried twice in a month time promising to call me they never do they never help me I talk to somebody they never did anything about my problem Ebay sucks anymore

I ordered myself new air pods from them. Not a lot came with a delay, but overall I'm happy with the order! Everything works without problems!

I am having a huge issue with eBay over getting paid for items I've sold on the platform. I've been a seller for eighteen years with over 250 positive feedbacks (not one negative). I hadn't sold anything for a while, then recently sold some items for which eBay is holding the money for two weeks. Why? Because they've switched to a new payment method which doesn't account for the time I've put in, the work I've done, or any kind of loyalty to me as a seller to say nothing of the eighteen years I've been selling on the platform. They see me as a "new" seller. I am so angry over this! I will never again either buy or sell anything on eBay. Never. And I will not have anything positive to say about it to anyone. The company sucks.

Almost everything in my room is from ebay great company all the packages Come on time. Excellent service thank you. Ordered a Darla cutter - very clever piece of garden equipment which unfortunately stopped working after 2 months. Was replaced immediately after reporting to supplier. Very good service thank you.

I purchased a size 9.5 jordan, and received a 9. It went through an ebay authenticator, and ebay would do anything.

For starters I'm a sort of new seller, so eBay will definitely not side with me when it comes to any issues. I havto wait for 3 days after item is delivered just for me to receive my money. Etc. Anyways, Shipped an item to a buyer recently (auction) for well under retail of item. I get a message from buyer a couple days after it says it was delivered. That there's all these crazy damages, and it looks like someone dropped it, big hole in back, frame doesn't hold screen in place. I ask kindly for more pictures of claims but buyer avoided any requests I had. He sent me 2 pictures of what he wanted me to see, it was hard to even tell if the item he took pictures of was even the one I sent because it was literally zoomed in pictures of a single spot. But anyways ebay then notified me buyer requested a refund. And because I'm a new seller ebay will guarantee buyer gets full refund even if I have proof the claims made are false. I take a video of me cleaning and packing every item I sell, even if it's a local sale. Again I ask buyer to provide full detailed pictures of items so I can compare them to my pictures an video. He send 1 more picture which shows the item a little better, but in this picture he sent I'm 100% sure it has been disassembled. Which is not how I sent it. (Also have proof of that) Same thing, no luck, avoiding my requests saying I'm harassing him and that I havto accept return or he'll escalate…. And at this point ebay has no way for me to give my side of the story. So what options do I have? EBay is holding my money, and If I ignore the request they will automatically refund anyways and quote "possibly even not require buyer to return item" which is a complete scam. This platform is trash. I am very familiar with people who buy things off eBay, swap parts out for their parts, then send it back to seller asking for full refund. Leaving the seller with an item in worse condition or even non working condition then how it was sent. But ebay doesn't care at all. Buyer was somehow able to leave a whole paragraph negative review on me, but eBay will only let me leave a 8 word review on him. Odd. Buyers username (qthebuckeye) even after leaving my negative review it doesn't show up on his account. Just super sketchy to me. Will be done with using eBay forever. Terrible.

I love eBay. I shop there at least once a month, if not more often. The problem is the scammers. You have to keep up with not only the item you're buying, but need to research the seller too. If you do that, you can find some real gems with minimal problems. I've had far more good than bad experiences, so I consider it an overall plus.

Zero human interaction to resolve issues. Awful customer service, only a bunch of articles. What the f***

Return going back to an international address, not domestic as on package. Discourages returns, as far more costly returning internationally.

Zero customer service and scammy sellers.

E-bay never again!

Joined ebay 3 months ago, sold 50 items with positive reviews, told me to send my ID which i did, after 7 days i got in contact and they said they didnt get my ID, then went back on chat and they said they actually did receive it. Then they put me through to another rep called Nidhi, she must have had a bad day and wrote some complete rubbish - ''Sometimes we find that eBay isn't the right venue for you. We understand that the move from PayPal to eBay Managed Payments was a big one, and we asked for information and action from you that we had never needed before. To allow time to provide the information and for you to decide if this was the best platform for you, we sent reminders so we could get your account set-up completed'' what does this waffle even mean? They just write what they want, a very corrupt company and wont buy from there again.

Horrible customer service (THERE IS NONE) You would think that with all the money they have they could have a LIVE person to talk to like they used to a short time ago. 800 number says they no longer allow phone calls. God forbid they could hire people to actually talk to. Bad for the bottom line I guess... Corporate Greed at it's finest! 100% Money Back Guarantee, what a joke. You can't even get to anyone to discuss a LEGITMATE issue.

If you buy something on eBay and the seller says it was delivered, too bad if it really wasn't because eBay won't do a thing about it. They actually told me I had to contact the carrier and get proof that the item wasn't delivered to my house! The item might have been delivered to the wrong address, got lost or stolen, it doesn't matter you are simply out of luck and out that money. After the 2nd time this happened to me I closed my account for good.

You may lose your money from a local shop but never from eBay!
Also their support system is very helpful.

Terrible customer service. Offered a return from an email sent me by ebay. They refunded the money but seller never sent the item back. Ignored 2 letters for help and then told me it was my fault for accepting the return even though they sent me an email requesting me to do so. Never again. I am out shipping for the return and the item. Below picture shows label I paid for and the fact that item was never returned to USPS. They refused to call the original buyer. Shame on them.

Ebay is not even for 0*. The worst of the worst. I HAD EBAY ACCOUNT SINCE 2015 buying once a while and all the sudden they suspended my account when I contacted them told me because I had to many return. I Think that ebay has option to return and I barely shop ebay bc as a costumer service they are one of the worst. I had 2 or three items didn't even receive them and tracking showed in transit but time frame ended long time of course I would want my money back if there is no product. Maybe I had 4 or 5 item as not described and 3
not received in 6 years since I have account with them. And they still suspended my account. Ebay is THE WORST AND BARELY RECEIVE ITEM AS DESCRIBED AND NO ONE IS HELPING YOU. IF ITEM IS NOT AS DESCRIBED THAN YOU SHOULD SUSPENDED SELLER ACCOUNT NOT THE BUYER. BUT THEY DONT SUSPENDED SELLER BECAUSE EBAY ALSO MAKES MONEY WHEN SELLER HAS A SALE, EBAY DOES NOT MAKE MONEY WHEN I OR ANY OF US PURCHASE THATS WHY IS BETTER SUSPENDED ME THAN SELLER EBAY DON'T WANT TO LOSE MONEY. EBAY IS ABSOLUTELY THE WORST THING IS THE PLANET. GOD BLESS AMAZON AND THEIR COSTUMES SERVICE.