eBayReviews 3,492

Beware purchase from dishonest seller from eBay, I mistakenly purchase a wrong item from eBay. I contacted the seller torokitchen request for a return and offers to pay for his shipping costs, twice, the seller never response my mail, I opened a case request a refund due to seller not respond. Ebay ask me to wait for 7 days, and they shall make a decision. After 7 days. They decided since I commit to the purchase, therefore, the case is close. They don't care if you make a wrong order or not, once you click. You have to commit to the purchase. I feel that was not a fair decision, so I wrote a negative reviews for the seller torokitchen, ebay delete my review and inform me the case was closed and a negative reviews is not accepted. That is violated freedom of speech. I had spent more than $10,000 on ebay purchase. Now I couldn't trust ebay no more. They can delete my review on their website, but can't delete my review beyond their website, and cannot stop me from speak up.

I don't use eBay anymore koz paypal has made me mad. As paypal has a tendency to just freeze accounts and not return the customer money even though we demand it.

Ebay will never favor sellers and it is not a very fair site to sell on.
Buyers can and so (I know) claim an item is not as advertised. If you offer full refund including return shipping and they say no and continue their claim to ebay they DO AND WILL get to keep the item and receive a full refund from ebay.
Ebay will tell the seller that the buyer is returning the item but that is an out right lie.

If you appeal ebay will do absolutely nothing.
This happened to me again last week and no response from ebay after reporting the buyer and trying to appeal his claim.
Ebay is not bad most of the time but is not seller friendly so BEWARE.

Dwhall12

Ebay allows suppliers to extort your money by making you first put in a positive feedback even when not receiving the product and having used the buyers money before agreeing to a refund that's why there system is broke, the feedback scale is skewed, slanted towards there partners in crime.
Destination on description are not real and products can be shipped from countries that have very poor customer service relation and know how to extort and get around ebay policies.

I have eagerly awaited my sons drum set, and it finally came today. Not at all what I expected, no where near the same set I ordered. They said it was for a junior and even adult, way off. My neighbors 5 year old towered over it. Supposed to be wood drum cylinders, but its all plastic. The company is called City Green and they sell tons of different products thru ebay and amazon, but I cant nail down a web site for them because they email me from all sorts of different email addresses. Saw some bad reviews on them claiming fraudulent practices. Someone from the company made a reply to the accusations by saying all the consumer issues were due to the race of the co. That seems ridiculous to me. Does anyone have any info on this merchandise co. Called City Green? (not the landscape co) The few reviews I could find said they use alias names to sell on ebay and Amazon, so they are hard to nail down. Well, hope I don't get stuck with this toy. Just for the record, I read the specs like 5 times and emailed them to make sure of what I was getting. They assured med it was right for my 13 year old. The add for the drum set is still on ebay right now.

PayPal can be used on just about most platforms now including your own website. I used to have PayPal as my preferred option for customers to pay but after they froze my money right before Christmas for no reason I changed it and never use them. I got my account unfrozen but had to get legal to advocate and they released my funds immediately. What ever gave them the right to do it in the first place. But recently they froze my PayPal account because of something I was selling on my website. BUT I don't even have them as my preferred gateway on my website nor have they go anything to do with it. I am a legal agent to sell what they told me I could not. So they are calling down accounts that they don't even have anything to do with. When my solicitor contacted them they said they didn't know what the issue was and returned everything to normal. But what is wrong with their system if they are closing accounts down randomly without cause or right. It seems crazy. I am a little person, I just hope some big guns take them on and win.

Competitors will pay bidders to submit bad reviews to eliminate competition and restrict new sellers from obtaining a higher selling limit or worse ban from selling. Sellers that sale restricted items on a large scale does not have their items removed when reported, but the little guys will get their listings removed. Beware ebay will issue a refund customers without seller consent whenever they file a complaint even though the terms are clear stated that purchase is not refundable. J

In ebay, i have ordered Samsung galaxy S5 and other 4 addition accessories for Samsung galaxy S5. I have received the 4 accessories after some delay but important item Samsung galaxy S5 is not shipped. I have called the customer service and ask about the status. And their response was shipment is ready courier person should pickup the shipment. I wrote an email to seller in ebay, his responded was "you will receive the product with in ebay timeline". And meanwhile, ebay paisepay refund was intimated and waiting for approval. It was so confusing, what is happening with shipment and what will i do with accessorize with main item the smartphone. It is big new sense to order to ebay. Please be careful. Customer support is worst and they read out what is their on screen which is also available in ebay site (if you login). I checked where the seller is from. It was from chennai and i - the buyer is also from chennai. How much time frame is required to ship the item. I am not sure what amount will be credit to my account.

I was a top seller for about one year and I had 100% feedback.

Some customers werent happy with my delivery times so my rating went down to a low rating.(below satisfactory).

I stopped selling altogether and when I did this my rating was significantly improved back

To top seller.

We both made no money and the customers could not buy my products.

I understand them but you need to be flexible and not expect too much.

The fees they charge is their business. What I get is my business and I did very well.

I dont sell there regularly... not because of them (EBAY) but some buyers are unrealistic

And they represent a very small portion of the buyers.

They are enough for you to not sell. Its a sad commentary that these few control the mood of the thing.

So I gave up... Might I say most of the buyers are very nice and very honest.

I've just wasted my money on buying from ebay! This is my first time buying with ebay and experience a worst service! I purchased a seat cover and paid also for the delivery charges but I did not receive the item and my payment will not be refunded nor my item will not be delivered. As it is my first time buying from ebay, I had input all my details and address, I don't know that PO box is required coz normally if PO box is crucial information the details will not be saved unless you input something on the PO box. So, my order was completed without me entering PO box no. After more than a month, my order came but custom returned back without calling me because there is no PO BOX. I sent several mails to seller but no reply from the seller's side. I then escalated the case to customer support but got the worst support. Customer support said since I did not put PO box I will not get my payment and my order. Now I realized I've been fooled PAYING BOTH FOR ITEMS AND DELIVERY but got nothing!

EBay is the reason I learned to use a computer in the first place. I had no interest what so ever until I discovered their site and for that I should thank them. With that said...

I still buy / sell there but they aint what they used to be. Once they changed the feedback rules a few years ago (sellers cannot leave negative feedback for crappy, scamming buyers) it all went downhill from there. Customer service is non-existent for the seller and the fees have gone through the roof. Unless you are a drop shipper, wholesaler or live in China, it really isn't worth the effort anymore.

I have been a loyal Ebay Member and Shopper of Ebay.com since 10/15/12 and not once have I had a single problem there. I really love this site. All the purchases I have made there have been prompt, quick, speedy and fast for both me as a buyer and the sellers of the Ebay stores I shop at. I mainly collect Halloween Costumes, also I collect Antique, Gold, Silver and Bronze British and Irish Coins, Gold British Banknotes and Bars no matter what size and shape they are. I have already managed to buy a brand new addition for my beautiful growing coin collection and will continue collecting these beautiful items located on Ebay. Ebay is a very awesome site and I hope it stays up for a very long time :). Ebay and the Ebay Team you guys rock!