eBayReviews 3,492

I was scammed by "cooldeal88" on eBay.com. Paid $200 for two cell phones that I was told were ready to be used in North America, and were supposed to be in English. When phones arrived, after waiting over a month to receive, both phones were in Chinese, and when I went to hook them up, I was told the brand was not compatible with North American markets.
I contacted the seller and explained my problem and was told to ship them back and once they got the items, they would refund my money.
Here it is, almost two years later and I am still waiting to be reimbursed.
When I contacted eBay to tell them what was happening, they informed me that my 30 days I had to make a complaint had passed and that I was SOL! When I tried to explain to them that my order did not arrive until well after the 30 days, they told me that it was my problem, not theirs, and that maybe I should not order from countries so far away that takes so long to deliver.
I would caution anyone wanting to make a purchase through this shady company to reassess your options before spending any real money on this site: unless you have money you want to literally give away!

I've sold around 100 items on ebay and bought a fair number too.

Good: As a marketplace, Ebay still seems to be the best place to buy and sell unusual items, or find mainstream items at a discount if you don't care where it comes from. There is substantial buyer demand for the right items and eBay is not dead in any sense.

Bad: As a seller, Ebay's site is very buggy. This is endlessly frustrating. Listing items is frequently met with bugs in the listing page. And Ebay doesn't care. The site is dated and difficult to navigate.
Seller fees are not outrageous but they are quite high (10%).

Customer service is also poor and is known to side with the buyer.

The ratings system is better than it used to be, but a corrupt seller can still have your negative feedback removed even if it was perfectly valid.

If I could find a better platform to sell my items, I would gladly leave eBay.

I opened a case against my buyer because after I told him NOT to buy the item (a winter coat) he went ahead and purchased the coat. Per his email he said that he didn't care if it was pre-owned as long as it fits him. The coats was NOS= New old stock. He took a magnified pic of the sleeve and claimed it was used. I told him the truth, that the coat was not used, it has been in a closet. Ebay didn't bother to look or read the emails. When I called she told me that they have to side with the buyer. Its so f* screwed is not funny! Now I am out the shipping to the buyer and the return shipping!

Ebay used to be good but onbiously they did not improve during the last years. I rather use Amazon.com instead and hardly visit eBay.com anymore. Interface is still the same as many years ago, they failed to improve and to modernize. Oh one thing chaged since they launched many, many years ago: You find mostly power sellers and if you try to sell something as a private person, you see many disadvantages compared to those "PowerSellers". The idea was a revolution, now it is only old fashioned and no fun anymore!

I bought an Iphone 4s from ebay and paid on 18 Oct. I received a faulty product and the next day itself i registered a complaint. ID *******. Ebay and seller Efor India are making me run from pillar to post and blaming each other. Eforindia said they are ready to replace but it has to be processed through ebay. I asked ebay for a refund and they say I have to send the product back to the seller. I AM NOT doing that because back in June I sent another wrong product back and I never heard from seller or ebay ever again. I let it go because it was only Rs. 450. Help!

Ebay Sux I will not sell on there anymore I sold A item and shipped to the address then was told dont ship to that address it is only for UPS. So my item got returned he wonted his money back and opened A case he said he never got the item and wonted A full refund Ebay gave him A full refund form my account now im out of $11 for shipping and the seller fee
Also my daughter sold A phone on Ebay and they clamed it dont work and took money from her account and gave to them so she was also out shipping cost and seller fee