eBayReviews 3,492

I recently purchased an untrasonic mouse repeller one you plug into the wall when I received it it was round hence the EU, something I could not possibly know and I believe this is a scam
He offered me 30% back even though its clearly something that should not be sold in the US since EU I found out is a European plug. Gives new meaning for me square peg round hole. Ebay says there is nothing I can do but return it and pay the postage. Ebay its been great but allowing this kind of thing has lost you my business. My last contact will be this sellers review. Amazon here I come.

Yesterday I listed an item that was sold to a buyer. Within an hour the buyer decided to change his mind and request a Cancellation of Transaction. No real way around it. EBay has designed this feature to cater to the buyer such that the buyer, after wasting your time, simply requests a cancel transaction, you are given two choices. Accept Cancellation or I Can't Cancel This Transaction. If you chose I can't cancel this transaction it asks you why? Did you Ship it? What Date did you ship it? And then SUBMIT. So the only real option you have is ACCEPT > SUBMIT.

Then after all is done. This " Feedback Awaiting 1 Item" Pops up. You think I will leave neutral feedback as that is the right thing to do. When you press the "1 Item", Much to your surprise the button won't do anything. Then you decide to call, you are forwarded to the Asian Help Line who says "You can't leave Feedback"! Wow! I guess I don't understand.

You go to a business luncheon and shake on a deal and then decide to crawfish on it, and then the guy you shook on the deal is left with a waste of time. I think at minimum, you should be allowed to give neutral feeback at least to warn others that the person you are dealing with has the propensity to do such a thing.

Just saying!

I ordered a car part online and it prompted me to add my shipping address and billing address. Before hitting submit, I checked to make sure the addresses and card number were correct. Ebay gave the seller the incorrect address. The address they gave them was never my address, not linked to the card number I used, and wasn't even in the same city. The package was delivered to Chicago and I live 3 hours from there. I contacted the seller 2 weeks after I ordered the part and the tracking he gave me said it was delivered 3 days after the purchase. I logged back into Ebay and the default address was the address in Chicago that the package was delivered to. I changed the address again to the correct one. The billing address was the correct address of course, ebay needed their money. I called ebay and they said I would have to open a claim against the seller. "Why against the seller? They didn't do anything wrong, it was eBay'. They told me that they needed to open a claim against the seller to maybe help refund my money. Total rip off! I do not want to put a claim against the seller; however Ebay needs to be stopped. They are and always have been a rip off. I will never use them again and will make sure my brother in law doesn't either. (He uses Ebay regularly.)

Been a member of the ebay community for almost 20 years. Customer service is non-existent. The site has become a haven for scammers, liars and cheaters. If you want to give your items away, this is a good place to start, scammers will take your money and your item and ebay will back them up. Used to be a great place to sell and buy, now the only thing you are doing is wasting your time and effort for the VERY few sales you will receive if you are not hidden by ebay. Not a fun place and I know why the sellers are leaving, all for the same reasons. No trust in the site, no customer service, scammers abound, ebay has become an awful place to try and sell any type of product, the small sellers can not compete with the Big Box Stores and the Foreign sellers. Had to find a new place and I did... ebid.net... a great place to be... try it, you will like it.

I've purchased my college books from this site. And other personal books, DVD's and music CD's. After shopping around, I find that all in, the price is always the best on this site, since I have more than 50 selling offers to choose from.
Shipping is media mail fast, and returns are easy to work with, since it's using an Ebay account to make the purchase here at www.Half.com.
Try them in comparison shopping. Classic site, that works.

I am really disappoint in Ebay as you do not support sellers only buyers I would like to make feedback from this customer but it only has a positive button and it was not a positive situation it was a negative it is very unfair that a customer can leave feed back and not the seller I have taken off all my items I had for sale as I feel I have been mistreated and am not willing to sell on a site that does not support me as a seller

Ordered 2 items and was billed for 2 items. Seller sent me just one. Ebay closed my dispute for the seller's favor. I did not get my refund for the item I never received. Total rip off! I paid double price for 1 item. You can't save money buying on eBay! They did not let me leave a negative feedback and warn other buyers about this seller. There is no buyer protection on eBay. Ebay supports dishonest sellers and helps them to steal money! You even can't talk with a real person from eBay customer service, because eBay customer service does not exist. I will never buy anything on eBay and recommend to stay away from this company!

I enjoy buying on eBay because you can find things you sometimes can't find elsewhere, but they treat their sellers horribly. And they're not that great at customer service, I had a return and the seller didnt' want to honor my wishes because the mdse. Arrived damaged. EBay finally made her honor my wishes and refund me once I returned a broken item to her. I still ended up paying the shipping for the return eve though the mdse. Was damaged.
However, she was the only seller I've had problems with and eBay needs to leave sellers an opportunity to leave feedback for the customer/buyer.
It's gotten easier to find things on Amazon and Etsy than eBay because on both of those sites especially Etsy you can communicate with the seller without Etsy looking over your shoulder.
EBay doesn't allow you to communicate with a seller unless it's strictly through them, and it infuriates me. I once had someone I bought mdse. From and she (seller) also was a painter. I just accidentally discovered it by telling her I was using frames she was selling me for some of my great, great aunt's drawings. So I found out she was a painter, and I wanted to see some pictures of her work. Well eBay would not allow us to exchange emails so I could view some of her work. The seller didn't want to list her work on eBay and so she had no way of shwing me the paintings.

Why you have so poor service as even we get missed call from ebay customer care instead of full call. Cant they call fully. In case refunding damage item or duplicate item... ebay just make fool to customer and dont response to them properly just ignore us as me... i face such a problem after ordering an item on ebay...

I've been a customer of eBay since 2011 and never had problems. However, on 5 Feb 2016 I bought a motorcycle jet kit. When the estimated delivery date as per the seller was exceeded with no sign of the kit, I opened a dispute (13 April 2016) and the seller responded by sending another package with a new tracking number and I closed the dispute believing that this time I will receive what I paid for.
Here I have to state that BOTH tracking numbers are completely useless. All it ever tells you is that the package is in transit. It never even arrives at customs in South Africa, let alone are delivered to me. (Tracking numbers: LJ*******US and LJ*******US)
When the allegedly sent second package once again did not arrive, I tried to contact the seller who was extremely rude and unhelpful. I asked them to please contact the US Postal Service and find out where the packages are, since it was sent by them and they must surely know what happened to it since it didnt even make it to customs. But the seller disregarded this request completely and ignored me ever since.
When I tried to open a dispute since I havent received the second package, eBay just informed me that since I closed the original dispute, I cannot open another dispute plus the time frame for the money back guarantee is exceeded. I have tried absolutely everything to get assistance to no avail. EBay is simply not interested in my problem of having paid for nothing. They keep hiding behind the fact that I closed the original dispute in good faith. My observation is that the money back guarantee is useless. All the sellers have to do is to drag out delivery, and make promises they dont keep and eBay penalises the BUYER for acting in good faith.

All sellers beware of all the hidden ebay fees. When you sell on ebay the seller is charged an insertion fee, a final value fee plus a final value fee on any shippping charges you collect from the buyer. I always charge actual shipping and just recently realized I'm actually losing money before of all the fees. On top of ebay fees you have paypal fees. In the end beware you aren't making anything near what you think you are. Shame on you Ebay for taking a fee of the shipping charges! No longer an ebay member.

I purchase an item on ebay, shortly after I discovered the seller had provided my information to Walmart, shipped me the merchandise, and then charged me double the actual cost. I had questions about my return and the process by which re sellers are charging customers double the price for items- I told them I felt like this is a form of fraud. The woman was great and told me she would take care of things and send me a shipping label for the return. She specifically said not to send back to the seller and should send to e-bay with the provided shipping label. When I never received it, I called back. After two weeks of being on hold, taking time out of my work day and them claiming to "review calls" they established that they did drop the ball on follow through but denied I was ever given instructions about the return. I have lost all faith in their credibility and willingness to stand behind their services. I was excited to find formula I had been ordering at $200-$300/month, but they have permanently lost me as a customer based on this experience. They obviously don't keep their word, don't follow through with customers, and don't actually support the money back guarantee. I can't afford the time away from work in order to follow up with calls and continue to fight about what to do. You failed e-bay, and I will make sure I let everyone on social media know. Including my employer that makes purchases through e-bay.

E-bay's guarantee from a seller's & a buyer's view.
E-bay and it's employees are dishonest and sneaky.
As a buyer I purchased an automobile for parts. The ad said that it was a complete car with rust free body & frame, and engine & tranny that ran just one year earlier, but will need rebuilt. I called the seller and he said again it was rust free, had the correct engine and would run with just a little work, but the whole interior was trashed & it had no brakes no brakes. I paid $3000. 00 for it plus $700.00 for transport. Before I bid, the last thing I saw was the "buy with confidence ebay guarantee"
When the car arrived, the trunk floor & lid were rotted out, the back floor was rusted and arrived full of water & mud. Some of the body had rust holes and there clearly had been previous body work done. I then found out many parts were missing and the engine was the wrong engine completely, and never ran because it was not even fully assembled.
I contacted the seller, and he claimed his "friend" must have taken some parts from the car and also must have mickey moused some items. Then he admitted that the pictures he used were years old and that the car was sitting in a field hidden in the weeds those years. He then went on to say the money was gone, spent on medical bills. A liar for sure.
I filed a claim with e-bay. I get a call from a woman who is talking fast who say's, "we are denying your claim & since we don't have a listed reason for the denial, we are going to fill in the reason for denial as non-payment" So, later when I call, I get a curt answer saying I have to actually pay for the item before I can file a claim! This despite of the fact ebay has e-mail sent through them proof from the seller that I paid.
To make matters worse, they then would not allow me to leave feedback either, which allows others to be taken by this bum.
I have been un-able to get ebay to address this problem since then.
This shows just how empty the ebay money back promise really is.