eBayReviews 3,492

I recently purchased medicated shampoo for my pet. DCF28 is my i.d., Item#*******997 $148. Item not received. No refund received from very rude seller, Pet Wish Pro's. Opened dispute and was told by Ebay that I was not entitled to a refund from them either because tracking info showed "delivered". Got nowhere with USPS either. No one was professional, or understanding. The only thing I did wrong was purchase this item and I was treated terribly for it. Then, Ebay somehow blocked my ability to leave feedback for this item. I am certain due to knowing it would be negative! I was an Ebay customer for over 15 years. If they are willing to let a perfect-rated customer of many years to be treated so unfairly, I don't need them and neither do you! Their seller pricing structure has gotten outrageous over the years too. BEWARE!

Always buying there any staff for my gadgets and home.
Like, you just sitting at home and after pressing few buttons you receive the phone. You don't even need to get out of home.
There are a lot of great sellers and official shops on ebay, with the ratings and user feedback.
Love it!

If you deal with a bad seller and eBay will not help - they never do - you can submit a complaint about the particular seller here: https://www.ic3.gov/complaint/splash.aspx

EBay's "buyer protection" is a scam and covers nothing.

Sellers know how to work the system, and when you do not receive your item, eBay will side with them. My seller kept the item in question AND my payment for said item.

Feedback is a scam. EBay does not allow negative feedback on sellers. The five-star review you see is probably helped along quite a bit by the 5,000 negative reviews that eBay removed. This works directly against the possibility of honest business transactions.

Keeping money for a sale when the customer did not receive the item is internet fraud. This is a crime. Report the specific seller and report eBay for their collaboration. Be brief, specific, and submit supporting documents.

Avoid eBay at all costs. Close your account. Consumers have other options. Before you do this, though, submit a complaint. It may hep you and it will potentially protect others.

After sales service and any issue related to order delivery vendor are not being obliged stating that this is customer who has to talk directly to vendor servicing on ebay platform. NEVER BUY FROM EBAY. Even the prices are bit higher than other online plateform. Vendor never reply for any problem as it is ebay who oblise the money to the vendor.

BE ASIDE FROM EBAY. BETTER GO FOR PAYTM, SNAPDEAL. Avoid ebay Avoid ebay Avoid ebay Avoid ebay Avoid ebay Avoid ebay Avoid ebay Avoid ebay Avoid ebay Avoid ebay Avoid ebay

The folks down at eBay work hard at what they do and they do it well. The maintenance of the site is always done well to support a wide variety of browsing experiences; from Mobile Web to the latest version of polished chrome, I am never dissappointed by it's fresh looks. When it comes to actual purchases eBay can be a very customer friendly experience both for the buyer and the seller, However, as you may have guessed, It can also feel like one of the worst desicions of your life. Let's be real; bad things happen, but when they do happen you can be sure PayPal and or eBay will go out of their way to help make it right. On many occasions I have had sellers make stupid choices (Putting an iPad in a flimsy bubble wrap pouch...) After a quick contact with eBay or the seller I have always been reimbursed for damages to purchased products. As for the customer service? Well, it's off-shore that's for sure. Not much more I can say about that; Just expect a typical foreign customer service representative.

Someone please come up with a better site for selling stuff.

I have repeatedly had issues with the Ebay shipping calculator. I call every week and they credit me the difference but they have NEVER fixed the problem.

Every time I list something where buyer pays, the Ebay shipping calculator has the Buyer pay a lower price than the shipping label actually costs the Seller (me). The last item I sold (<2 lbs and about the size of a pair of shoes in a tyvek envelope... according to the Ebay shipping calculator) cost $9+ to ship. Really?

EBAY - FIX YOUR SHIPPING CALCULATOR!

They have created so many protections for the buyers, that the seller now suffers. Your excited to sell a product, and your anxious buyer pays immediately with a verified PayPal account. Great news right? Not so anymore. The payment will remain pending until you jump through several hoops to ensure the buyers gets what they paid for. It has to be shipped, received and buyer satisfied so once payment is made it can take a week to see your money. So if your selling something precious to get some much needed cash, find another outlet. Not only do you have to wait a week for your money, your out the money you had to pay to ship the product. Oh and don't forget the 10% selling fee from EBAY and the fee PayPal charges to allow such a "easy" way to get paid. I think I'll give craigslist a try...

I had the occasion on eBay where the product I received was not as described so I started a case through eBay.
The seller was very unresponsive. After opening the case the seller agreed for a refund after the item is returned.
I get an email from eBay saying that the "seller is unable to provide a shipping label" and I should contact the seller and return the item. I even called eBay's customer service to confirm it.
So the seller asks me to ship the item back and he will refund it.
The item is returned and seller is unresponsive. I contact eBay and they say in a very monotonous voice that they will step in and only refund me the original price and original shipping only but not return shipping as that is out of eBay.

How can it be out of eBay it was eBay who asked me to ship the item to the seller!

And nowhere in any emails from eBay did they ever mentioned that I should not pay for the return shipping.

This company clearly says that we do not give guarenty for the quality. Then why the hell are we buying online? I trusted them and choosed the product and when i call them they tell me this and when i showed them the issuse they say call the dealer and dealer says call the manifacturer and they say we replace no refund. I told them the quality of you product is worst that the resean there are some issues they only replacem, ent no refund. And nw ebay says we can only do this much i purchsaed a phone worth 11k and when i recivd it i was a smart phone not worth 2k all the features they said were der in it but with very low quality

Beware of eBay seller cell-plaza, they do not honour the warranties that they state in their item description.

I bought a Nexus 5 phone from them, whose GPS unit stopped working after a few months. When I contacted the seller, they said that to replace it, I would have to pay for 40% of the cost of the phone in addition to paying for shipping. They had stated on their item description that they would provide a full 1 year warranty on the phone, which they have lied about.

Just posting this so that other buyers will not fall into their trap.

I got fooled by Ebay.in 100% satisfaction guarantee. I had received an inferior quality product which I wanted to return only to realize later that the supplier did not have a return policy at all. I was willing to bear the shipping cost but these guys did not budge. Their customer support SUCKS! First of all you have to raise a claim with photos and proofs which has to be verified by them, and can no way be compared to other online sellers like amazon. Secondly it takes more than 25 minutes to connect to their call center. When you speak to the rep, you get a very good response and are assured that your complaint would be resolved positively. But later a call comes from their Delhi branch claims department comes as a rude shock asking you to PROOVE that it is not as per expectation. You may well appoint a supreme court lawyer to fight your case at this point. The claims department is biased towards the seller and for me they never accepted the claim. I wonder what 100% satisfaction means to to them. I believe Ebay has different customer policies based on the geography. I am sure that US Ebay couldn't dare to treat their customers like they treated me.