eBayReviews 3,492

Ebay buyer who goes buy the name "backwaterreptiles" and now changed to "naturerocket"!
This buyer will buy an item and say either "he didnt receive the item" or "that the item they received was not what it was suppose to be! This buyer seems to be targeting Carnivorous Plant sellers! Ebay never does anything about it and I have now lost products and money to this buyer! So if you see this buyer and you happened to sell them something be prepared to get ripped off!

I am a seller on ebay of brand new items to fit your lifestyle and home. A lot of the sellers on ebay source from garage and yard sales, goodwills I can't do that. Ebay is known as a place for unique treasures but has its share of people who give ebay a bad rap. I love selling on ebay especially when someone new buys from me. They have a great experience from the start to finish I really enjoy showing people the great side of buying on ebay and what a great marketplace it really is.

I ADVISE YOU NOT TO PURCHASE FROM THESE CROOKS. I purchased 6 sport watches from 3 Chinese sellers upuppuppu8--acccity2005--xazander and I waited months to get and fought for months to get 1 watch that worked never did. They lied about sending another one and lied claiming they refunded the money back to pay pal the idiots thought I wasn't going to check account no refund. In other words if you want screwed buy from these lying crooked scam artiness' and you ll ends up with nothing but lye's and sending a load of emails for them not to answer.an d screw you they got their money.

I had talked to a eBay rep on the phone and he was going to credit my account for $0.90 to bring my balance down the $0.00. I got a confirmation number. A week went by and that charge was still out there. Called again, and the woman said that he just never did the credit, but could see it; got another confirmation for the call. I got an auto generated invoice from ebay for $0.90. Called again, and this person said the same thing and would email the first person to go ahead and do the credit. No confirmation number for this call. So it has been about a month, ebay and I have spent hundreds of dollars on this. It is the principal... I might be cancelling my ebay account after about 16 years because of this. I believe eBay and PayPal suck for a number of reasons - very difficult to get things done and they usually can't be reached via email and just don't understand issues because of the way one enters it into the system, etc.

EBay has travelled a long way to ruin its reputation. It is very difficult to use their help and contact. The honest buyers and sellers are punished for being honest; yet the scam artists can do whatever they want with eBay's full backup and support to the point even their negative feedbacks get removed. In this sense, eBay has provide encouragement in action to the scam artists to screw more buyers. I purchased a pair of full length pants from TN USA, (at least the listing led me to believe so). When the item came, the pants were three inches shorter than described. I emailed the seller, although there is a return policy, the seller refused to honour it. He / she responded in rude manner with very poor Chinese style English. I then called eBay for help. I was told by this Philippeno Carla that I must request a refund through eBay, and eBay would back my claim and demand a refund from seller on my behalf. I did exactly as directed. I got a response from eBay within 24 hours telling me that my case has been closed by eBay in the seller's favour because the seller asked eBay for help. EBay also removed my negative feedback to make sure more buyers can fall into the same trap. I called PayPal out of desperation, they were very willing to open the case in their disputes centre and look into the matter. Furthermore, I was actually speaking to an authentic English speaker from either USA or Canada who totally saw my disappointment and frustration. So if you have encountered the same terrible experience from eBay, don't give up yet, try PayPal, they also provide buyer protection.

I used to use eBay as a kind of on-line Filene's Basement store, and was quite happy with it until the past several months. I have received two defective items and one that does not fit, and I am having a heck of a time getting my money refunded on all of these. One is a steam vacuum cleaner that broke the third time I used it. The seller said they wouldn't refund my money; that since I'd had it for four months I had to go through the warranty process. In doing this I found out that this vacuum is from 2010, is no longer manufactured, and almost no service center services it anymore. I found one that does service this model and took the vacuum to them; they are to get back to me on repair price, but the vacuum is still under warranty so the warranty may take care of it. My preference was just to get my money refunded and I am going through this process under duress by the seller. The other item is a purse from China that arrived with a broken zipper. The seller made me take a photo of the zipper and then dunned me to change my negative to a positive review. Another Chinese seller whose product never arrived also has dunned me to change a negative to a positive review. Finally, I ordered a leather vest described as being a size 8 "small to medium." When it arrived it turned out to be more like a size 4. But the seller refuses to take the vest back and eBay is siding with the seller because the designation "8" appears on the label. But the vest is NOT as described. It is made for a child or a small teenager and I'm a grown woman who have to hold my arms up and then lower the vest onto them to put it on. In all three cases any legitimate store would have accepted the item back and refunded my money. I have bought many, many items on eBay and in giving me all this grief eBay has lost a very good customer. BTW: I note that there are many similar complaints against the company.

50% of the time buying on Ebay is smooth and problem free but the rest of the time it is a nightmare. Frequently items are not as described in particular with car and car parts. A friend won a Mazda MX5 and when we went to collect it it was a pile of s**t! Obviously my friend told the seller what to do with their car and was then described when the seller readvertised as a timewaster. Another time I asked for delivery to be made to another address and the package was dumped on my doorstep when I was away - failures by both the seller and the courier! Another seller said that I had not paid and Ebay by default seem to believe the seller rather than trying to establish the facts - this also closed my PayPal account. I only use Ebay if there is no other option!

The seller did not give me my item and ebay did not help me and just simply closed my case. I contacted them lots of times they say that they will help there customers but as a loyal customer to ebay I am extremely disappointed and will not ever shop from ebay again! I paid over £12 for the item and they said to contact the seller who did not even reply and ebay supported them when my item was not received! Soo disappointment do not shop with ebay they will not help you even if you are right and will remove your feedback and will not even listen to you!

Ebay should instruct Pitney Bowes Co. To verify correctly the import duties because as I mentioned already this is legal robbery!
I would be very pleased to be refunded the $25.- which Pitney Bowes extracted from my PayPal account.

I did not mention the charge of $40.90 charges by Pitney Bowes Inc. / Ebay to cover the transport costs of the seller in the USA
The cost of the transport from the USA to Thailand were clear $10,95.
In case Ebay will not admit this kind of abuse your place is clearly between the abusing parties!

Import duties over-charged with 127%
Shipping cost over-charged with more than 400%

I consider the extraction of $25.- as theft as it has nothing to do with the by Ebay mentioned obligation to pay import duties to the Government

This article of Change.org is circulating on the Internet and explains clearly the problem!

Ebay's Global Shipping Programs' only use is to illegally gouge and steal money from non-US customers. Any time an American Ebay retailer sells an item to someone outside the USA, some company called Pitney Bowes blindly adds a %15 charge to the item's final value, on top of the sellers shipping and handling fees, for no apparent reason. The buyer has no option to opt out of this bogus service. These unfair and unjust fees are forced on the buyer illegally. It's nothing but a scam and Canadians are tired of being taken advantage of!
It has nothing to do with shipping or handling. We know this because the seller takes the item to a USPS Post Office, the same as they always did. There is no way USPS would know to forward this particular piece of mail to some third party handler, as opposed to any other piece of mail. They simply deliver this item as they do any other item, for the normal rate. As well, this has nothing to do with taxes or duties. Pitney Bowes just blindly adds a fee to any item's final price, regardless of the item's tax eligibility. In many cases, there is NO TAX to be charged on a particular parcel, however this does not seem to make any difference.
Ebay and Paypal. Shame on you for allowing PITNEY BOWES to money-grab your customers. This should be illegal, but unfortunately we will have to sue Ebay, Paypal and Pitney Bowes for fraud in a class-action lawsuit. It is horrendous that a company allows a third party to steal from their customers like this.

Hi, I had ordered a stroller but my husband didnt know about it and refused delivery at the door, the seller received the stroller back and kept the money, I tried to get ebay to help they said there is no protection of a refusal order, and would not help me, when I tried to leave negative feedback since the seller unlawfully kept the stroller and didnt even offer to have me just pay shipping twice, ebay removed my feedback! So I think they remove negative feedback to increase their positive standings, and this should not be happening.

STEER CLEAR OF THIS SELLER! HE SOLD ME A MIG WELDER WHICH I PAID FOR ON MONDAY THIS WEEK.
I CONTACTED JUSTTHEJOB85 THE SELLER TO ASK IF MY ITEM HAD BEEN DISPATCHED YET. HE PROCEEDED TO TELL ME THAT THE PAYMENT WAS PENDING AND SENT ME A PIC OF HIS PC SCREEN. SO I CONTACTED PAYPAL STRAIGHT AWAY, TO BE TOLD THAT ITS NOW THEIR POLICY FOR HIGH VALUE ELECTRICAL GOODS TO HOLD PAYMENT UNTIL BUYER RECIEVES THE ITEM, THEN THEY RELEASE THE FUNDS TO THE SELLER ONCE THE ITEM IS RECIEVED, BUT HE DIDNT LIKE THIS AND CANCELLED MY PURCHASE IMMEDIATELY. HE STATED ITS HIS BUSINESS AND NOT PAYPALS SO IS NOTHING TO DO WITH PAYPAL.
I DISCOVERED HES ALSO USING 2 DIFFERENT NAMES MARC SANDERSON AND MARK ANDERSON BOTH OF WHICH USE DIFFERENT ADDRESSES IN SITTINGBOURNE KENT.
SO HES GOT SOMETHING TO HIDE IT WOULD APPEAR, AND SO I LEFT HIM NEGATIVE FEEDBACK AS INSTRUCTED BY PAYPAL AND EBAY, HE ALSO RECIEVED ANOTHER NEGATIVE FEEDBACK TODAY, SO 2 NEGATIVES IN ONE DAY FOR THIS SELLER ISNT A GOOD SIGN.
HE'S SELLING FAKE/COUNTERFEIT GOODS WHICH IS VERY VERY BAD AND POSSIBLY DOWNRIGHT DANGEROUS IN THIS CASE, AS IT WAS A 180AMP MIG WELDER!
AVOID THIS CON MAN AT ALL COST USER NAME JUSTTHEJOB85

Guys I would never recommend this site for online shopping as this is not in favour of costumers. Not at all friendly, always shows presentation in display of their items to be sold but the quality, size and style is worst. The costumer care team talks in a very rude way n also the seller. The items bought once cannot be returned if you want. I want this site to be closed asap as this is worthless useless. The team of eBay used to make fool of us and no value of money as well

We purchased eBay item number **************, Kate Spade Tonti Street Cat Crossbody Clutch Handbag Lucky PINK KITTY HELLOTOKYO from eBay seller zengx031. The item is described as "New with tags: A brand­ new, unused, and unworn item (including handmade items) in the original packaging (such as the original box or bag) and/or with the original tags attached."

However, upon receiving the item (a white purse), we immediately noticed several smudges
On the front flap that had not been disclosed and that do not meet reasonable expectations for a "new " item. We thought this might be dirt, so we gently wiped it with a soft cloth, without effect. We then posted photos of the defect and asked the seller for a refund. This was refused, so we appealed to eBay.

EBay ruled against us on the basis that attempting to wipe what appeared to be dirt from the item constituted "modification" of the item, thus voiding the warranty. Several long discussions with eBay failed to result in a refund. However, several eBay representatives agreed with us that the spots we photographed are faintly visible on the seller's own photographs of the item, if one knows where to look.