eBayReviews 3,492

I had pretty good success with Ebay sales until three weeks ago suddenly all sales stopped. I tried to figure out what was going on and found out that filters that can separate US sellers from the rest of the world do not work. All my attempts to find US suppliers including myself of novelty product that I am selling was comsistently bringing me sellers from China and few European ones. None from US. I made several inquiries with their support team and three weeks past still nothing. Looks like Asia outsmarted Ebay programmers!

It was a worse experience of buying products from Ebay, I bought a "shake & take" (fruitshake maker machine) of cost 1500/- (which has only prepaid option) and it not even get switched on for a single time. Moreover it's jar was defected and when I raise a complain then I was being assured to get a reshipping and cancellation of my order. I was told that a Currier person will come and I have to take picture of the receiving and bla bla bla... BUT the Currier person never came and surprisingly my issue get closed from Ebay side within one week. They are now completely denting to handle this issue and telling me to ship the item by myself and talk to the seller personally for reimbursement which is definitely a complete mess.

Do Ebay think that the customers have ample of time of deal with these matters, customer will reship and deal with the seller, or it is Ebay's responsibility to give all the service to the customers and that too for a damaged product.

Anyways... thankfully we have a lot of better online store (like Pepperfry, Amazon etc.) that we don't have to suffer with such worst Ebay service. I have bought a lots of online products but never face such issue.

I had a very bad experience with the eBay claim resolution center, having a case # *******315 for a package that I have paid but did not receive. The seller was The final resolution was that the tracking information shows the item is delivered. Unfortunately I Did not receive it!
Even I have asked a scanned prove of delivery to be sent to me - nothing sent!
I think that here in eBay you cannot relay on their service and you can lose your money. I personally will never ever use their services. With the package I have lost 60 USD.
Having an order in the eBay it is equal to a deal. Based on it I have Paid. No body care for my package and just answer - tracking information shows delivered! Who provides the tracking information? The Carrier should have a signed document for the delivery. Where it is? The packages should also be insured? Is it? Where my money or Package are?
I could not trust anymore that eBay will stay behind me and will care for my interests.
Dear consumers you are alone and there is no way to claim your money and your rights.
If somebody knows how I could get my money - please let me know.

Better portable charger. It can use over 85% battery. Brand items, can offer one year warranty.

In hindsight, I should have been suspicious about a website that incorporates another well known entity in to its name. When I've recounted the details to other people, that's the first thing they is instantly dodgy.

When I purchased two pairs of 'genuine' Asics running shoes from them, to the cost of AUD$227.18 there was a note at the bottom of the invoice saying
' Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price. '

The amount actually deducted by 'oldgatetrick' was actually AUD
$254.73... approximately 12% higher than the quoted price and inclusive of the postage fee.

I emailed them twice: via the 'Contact us' link on their webpage and privately via my own email address.

Their website states: 'All complaints will be acknowledged within 7 working days, although we try to acknowledge all complaints immediately where possible. The customer will be informed of all progress.'

To Date I have had absolutely NO feedback regarding this issue.

I have had further issues with them and strongly suspect that this website is set up to send customers cheap fakes.

Avoid at all costs!

I bought two phones on eBay from two different sellers: one in California another in China. The California seller claimed the Samsung Galaxy S4 phone was lightly used. I used a software to test it and found that this phone had been charged over 1000 times. I returned it at my shipping cost. The Chinese seller claimed new LG G4 but actually it was water damaged. I returned it to China at my shipping cost over $35. Both eBay and PayPal have policies on return shipping cost. They have to pay the return shipping cost. However, they have never refunded my shipping costs or offered me free return shipping. Bye bye eBay, and bye bye PayPal.

They will mention full refund guaranteed, but it is not true. If we are not satisfied, they will deny to make refund. Please don't buy anything from ebay.

Ebay has done more for promoting worldwide competition which has lowered prices and improved service than any other entity. Buy a watch battery? Get a 5 pack delivered to your mailbox for less than half of what it would cost you for one after taking an hour to drive to the store. Garage door opener? Sky lantern? Chanel purse? Printer? Cell phone case or charger?

Buyers: only buy from experienced sellers with excellent feedback and use PayPal.
Sellers: great for selling rare or unusual items, especially if they are not produced any longer.

I called to talk to Customer Service because even though I didn't want to deal with shipping a headboard and clearly wrote "local pick up" on my ad, I was invoiced $153 for shipping from UPS for agreeing to sell to someone out of state if she made the arrangements. I talked to some guy in Customer Service for 15 minutes who wasted my time by making me repeat myself and had absolutely no advise for me. I kept asking for a supervisor and he kept putting me on hold and then saying the same thing. I realize this was UPS' fault and I will probably have to deal with them to fix it, but my first thought was to call Ebay since I sold it on there. I thought maybe they had seen this happen before and would have some suggestions. All this guy did was infuriate me more. Terrible customer service, if you can even call it that.