eBayReviews 3,492

I move to another country and change my phone number. All I need is getting back my acc but just only Auto reply answer me. It's need me call them back cause I'm out off list countries they can call. I am there customer since 2016. Feel upset alot.

I had a ebay account for over 5 years I place a phone for sale on there someone purchase the phone one day after ebay shut my account down can't access nothing...they cancel the purchase the person made one month after they charge my card $76 for what u shut my account down I cudnt communicate with buyer and no matter how I send email to ebay to tell me what to do mo answer...
I want my money back ebay you all are thieves!

Placed an order 1st week of Sept. For one item, charged 4 times by seller (wheel parts Humble Tx). I received 4 items instead of the 1 I ordered. I returned the 3 items I didn't order and and it was received 2 days later. Ebay advised me to contact the seller which is a PO Box. With no contact info. This will be my last ebay purchase and I will be moving on to consumer affairs In my home state.

Do not use eBay if you wanna sale item.Because of their money back guarantee scammers are stealing items from
Sellers,eBay won't protect any seller.Also don't use their payment system either,if buyer opens a case resolution will take 8 weeks
I was using eBay since 2013 and sold more then 3 million worth it items and I lost close to 250k and after selling items I didn't make that much because their fees are harsh,eBay won't protect any seller

This is for all sellers, and unethical buyers. EBay allows buyers to buy expensive items and return $5 items. Yes, eBay supports stealing. So I want to encourage all unethical buyers to go and purchase a $10k Hermes bag and return a $5 bag. EBay will support this type of stealing. Everyone please take advantage of this information because eBay needs to change this type of behavior. This happened to me. I even have evedance from the USPS of the significant weight difference but eBay was not even interested in finding out the truth. I have called, Texted and emailed eBay but they have no interest in researching the truth. So go enjoy buying a $10k Hermes bag that eBay will support you to stealing.

When they advertise that your money is protected is a huge lie. A few weeks ago my delivery was marked as delivered and I didn't get my parcel. Seller doesn't care and eBay told me be my responsibility find the parcel as the seller provided a tracking number as delivered. They close my claim, no money, no item, nothing. So be aware if you have the same issue is likely you lose your money, the customer service is awful and actually in legal action against them.

I agreed to provide a refund if the item was returned to me. The item never made it to me although USPS reported it as delivered, I never got it and could not get anyone at eBay to help locate it or understand that I did not receive it. So, now I'm out the sales and shipping as well as do not have my item back. I will not be using their platform going forward. Their Customer Service is non existent

I made an account and within 10 minutes my account was banned from ebay. It didn't give a valid reason just said I was banned. I went onto ebay to get more information and all it did was send me in circles with a robot and left me with vague answers. Awful sight, not user friendly.

I'm done with eBay until they lower their seller fees. Taking $13-$15% is higher than any other selling method! It use to be reasonable, but not anymore. You lost a customer here.

EBay has recently changed their platform to require a single payment method before they allow an individual to send an offer or place a bid on an item. Forcing someone to choose a single payment method in order to bid or send an offer only narrows payment choices. I normally use Afterpay or Zip at checkout the majority of the time so I can combine purchases into one payment, and then split that payment into 4 installments. I buy a lot of collectible dolls/vintage antiques that cost a chunk. Because of this it is nice to be able to split a purchase into installments. Another negative caveat to this new payment policy is the credit card implication. If an individual starts buying multiple items/starts making a bunch of individual purchases it will set off credit card security protocols. I have had this happen. They think your credit card has been stolen and they flag it so it stops working. Then you have to call during business hours and prove your identity so they take the flag off, which is a lot of hassle. It's more sensible to plan and combine everything into one payment.
I could understand eBay making an individual pay ahead of time if they have a negative account history. If they bid or place offers and then never pay it makes sense. But I have a 100% eBay rating. I have had my account on eBay for 22 years. There has never been an issue with my account. For me, all this new policy will do is irritate me and encourage me to not use eBay for bidding or placing offers. As a result, sellers will be negatively affected if their items do not sell or they sell for less. EBay will lose customers, and it will be their own fault because of their new policy. All this new policy will do for me is encourage me to stop using eBay and shop elsewhere.

EBay has become the worst online community for buying goods. EBay has illegals from Pakistan or other countries that handle consumer affairs, suspend accounts for no reason other than a low bid item. Crooked companies and dishonest individuals thrive on eBay like xcesslimited2013, a rude, abusive seller that sells broken phones in broken, open boxes while price gouging buyers.

The worst of the worst, and I'll never use this platform ever again. I will ensure everyone I know knows their useless customer support. They lost my 400€ package and stopped replying to emails when confronted with The seller's response. You will chase them until you get your hands on someone, and then you face automated responses just for them to disappear and close your claim without your consent!

I sold an item that costed £22.90, they charged £3.23 on fees, but was only given £3.29 instead of £19.67, claiming the charges fees, thieves.

Bought an item from ebay paid 560+shipping recived totally wrong item, try calling and contaction seller and ebay no one helping just telling me to wait.
Seller name: overstock in ebay be carfull

Buyer asked me to ship item to different address so I complied. Proved he received it and he claimed he didn't. The refunded his purchase. Their policies support this.