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The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I wish to receive the bigger and thinner phone for this company with the advertisement of a lion in their photo. Thanks could I exchange it?
Product "Wireless 24VDC Relay" Did not work. Actually blew up a capacitor on three boards. Boards look to be hand made with ZERO QUALITY. Ordered a total of Three all had the same problem. They have either a flaw in design or construction or the polarity is printed in reverse on the board!
Good as although I returned my products, got full refund for one and partial for another. DH gate solved my problem.
I had 2 bad shipping numbers requested a refund several times. Never received any communication from seller. After approximately 4 times the time they said I would receive my item it came in. I was going to buy several knives from seler but now Im a little leary
I really love my piece I bought from you all... Thanks
Buenas tardes, yo compre dos vestidos, uno de ellos estuvo bien pero el otro no me quedo, el aviso decia free size y mandaron talla m muy pequeña, la verdad me dio pereza reclamar porque demora casi un mes en llegar la mercancia, pense que era mas rapido maximo una semana. El servicio me parece regular.
Excellent products, Fast shipment, Super!, A+++++, Really Easy
Tablets were packages with no protection, The customer service in the dispute department was horrible. They would never respond to my messages, I was not willing to pay 80-115 up front to send back smashed tablets after I was out 200.00
Order came within the advertised amount of time, but the tracking was nothing to brag about. The Chinese Post Air Mail tracking program was untraceable. What a piece of sh*t!
Merchandise is as I ordered. Great!
Exactly as described. Arrived within time promised. Very well packed.
Ordering was fine but a part was missing. I have attempted twice to send a message but got no reply. I am not currently a satisfied customer nor can I recommend your service. I would like to change this experience if someone an help me get the missing part.
*******057 2014-06-25 23:38
Very bad and unpleasant experience. The material was nothing like what the pictures showed. I tried to get a refund and was denied with any explanation. The dress looked like a rug. A big waste of my money. The edge of the lace was crockedand not sewn or cut neatly. The lace was not a quality one. I will never ever recommend this to anyone. Very unhappy.
Excelente... todo muy bien coordinado y entregado a tiempo, la calidad de los productos y la respuesta de los proveedores.
Gracias DHgate.
DHgate provided excellent customer service and the best prices. Thank you.
Please I didn't receive one of my order because it was shipped back. Please I need my refund or could u resend it to a different address pls
It was one of the worst experiences I've ever had I been trying to get a refund Because of one of your vendors never sent me my items and they will not respond to my emails I have disputed this twice and still have not received a refund
I bought 3 items from 3 suppliers. The first thing I bought the quality was a little low. Not all of it worked, but it was satisfactory. The second thing I got was pretty good. They were nail tattoo things and I just wish they would've last a bit longer (the edges wore off and it was just white there) the 3rd thing I was really unimpressed. Wrong colour, poor quality and didnt fit. I agreed with the company that they would send me stuff but I got a refund and have received nothing. So I'm giving up on that and will be consoled by the fact that I actually got a refund.
Hello,
I recommend DHgate to any of my colleagues who ask. I like how comprehensive the tracking system is to make sure we got our delivery. The minus 1 star is really because the seller could have communicated how long I had to wait for my package early on and there was a re-shipping or something involved. DHgate itself is great!
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
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