Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CycleGear

CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


How would you rate CycleGear?
grey stargrey stargrey stargrey stargrey star

CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,220
value
14
shipping
7,975
quality
11,270
This company responds to reviews on average within 4 days

Instant Feedback

32,765 reviews

We monitor reviews for authenticity

Nevada
2 reviews
0 helpful votes
Follow Marcus L.
Unfollow Marcus L.
Share Review
Report Review

I really like being able to go into a motorcycle gear store with a big selection and cool people, as well as having the online catalog and quick shipping. Some things you have to try on, boots, any helmet over $200, gloves, pants, etc. I always try on stuff and then have it delivered if they don't have the color or size I want. Like the best of both worlds. I always support Cycle Gear locations because they are the only thing left between dealerships and Amazon. I buy tires as well and they mount them. Nice to be able to go to an actual store that has what I like! Actually riding gear and armor, not designer t shirts. From dirt to adventure to street to race to cruising and touring, you guys are good!

Date of experience: March 22, 2026
1 review
0 helpful votes
Follow Brooke B.
Unfollow Brooke B.
Share Review
Report Review

Good place and rewards are cool
April 2, 2026
Updated review

No problems ordering online, always a good experience here for me i've gotten all of my gear from head to toe from here and all has lasted great!

Date of experience: March 22, 2026

I'm from Tn i've gone down to the SC and the store...
April 26, 2025
Previous review

I'm from Tn i've gone down to the SC and the store i went to was very helpful & good people!

Date of experience: April 16, 2025
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

Very good service.
April 2, 2026
Updated review

Cycle Gear Representatives were very helpful and polite, I always enjoy going to the store on Plumb Lane here in Reno Nevada they are very well stocked up and all types of Cycle Gear.

Date of experience: March 22, 2026

The cycle gear online shopping site is very easy to...
March 20, 2026
Previous review

The cycle gear online shopping site is very easy to navigate and fun!

Date of experience: March 10, 2026
California
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Love love love Cycle Gear
April 2, 2026
Updated review

I requested an email notification for an out of stock item. When the item was back in stock, Cyclegear.com sent me an email which included a link to the website. I ordered the parts with just a few clicks. Easy peasy. Very happy with the service and items received.

Date of experience: March 22, 2026

Love doing business with Cycle Gear
March 21, 2026
Previous review

Love doing business with Cycle Gear. So easy and reliable with the best pricing.

Date of experience: March 11, 2026
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Delivery was an issue
April 1, 2026

Shopping experience was good except I'm an RPM member and my item was shipped to the store as opposed to me thus making me drive there to pick it up. There was no option given to have it delivered to me. I don't like that.

Date of experience: March 22, 2026
1 review
0 helpful votes
Follow Janet M.
Unfollow Janet M.
Share Review
Report Review

Gift card received!
April 1, 2026

I ordered a gift card as a gift for my grandson. It came through my email and he was happy to get it.

Date of experience: March 22, 2026
California
1 review
0 helpful votes
Follow RAY M.
Unfollow RAY M.
Share Review
Report Review

Face shield cleaner
April 1, 2026

My experience was great and always has been until I had to fill lout this survey!

Date of experience: March 22, 2026
Texas
1 review
0 helpful votes
Follow Reggie R.
Unfollow Reggie R.
Share Review
Report Review

I did a search for the items I needed to do a tune-up for my Piaggio. Cycle Gear not only had the best price, but also the best shipping time. CG let me know when my items were shipped and when they were delivered. I came, picked everything up, and was out the door in less than 5 minutes.

Date of experience: March 19, 2026
1 review
0 helpful votes
Follow Lalo C.
Unfollow Lalo C.
Share Review
Report Review

Great service!
April 1, 2026

Very happy with my experience with Cycle Gear in Lynnwood. I always have been. This time was great for when I wanted to order yet another riding jacket without my girlfriend knowing, which I accomplished by having it delivered to the store instead of to the house.

Date of experience: March 22, 2026
Washington
1 review
0 helpful votes
Follow hugo h.
Unfollow hugo h.
Share Review
Report Review

Resourceful Reliable and Rapid
April 1, 2026
Updated review

I can 98% of the things i need for my moto needs. And on top get a percentage back with the essential membership. Most defff a great shop

Date of experience: March 21, 2026

Easy simple, a lot of essentials are easy to find
September 28, 2025
Previous review

Easy simple, a lot of essentials are easy to find

Date of experience: September 17, 2025
2 reviews
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Good price, in stock and fast shipping
March 31, 2026
Updated review

Smooth shopping experience, product was priced right, product quality was commensurate with the price and met my expectations

Date of experience: March 21, 2026

Easy to navigate website AAA+++
November 19, 2025
Previous review

Easy to navigate website AAA+++

Date of experience: November 8, 2025
North Carolina
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Share Review
Report Review

GREAT SERVICE
March 31, 2026

Great Expertise,

I went there with my new helmet, cardio, and visor that I bought on LINE@ C. G and the sales man immediately helped me and installed it

Date of experience: March 21, 2026
Mexico
1 review
0 helpful votes
Follow Cesar S.
Unfollow Cesar S.
Share Review
Report Review

Exelente servicio
March 31, 2026

Tal como lo pedi mi orden a tiempo y forma muchas gracias

Date of experience: March 21, 2026
1 review
0 helpful votes
Follow Maggie G G.
Unfollow Maggie G G.
Share Review
Report Review

This is a wonderful summer motorcycle jacket. Has elbows and shoulder protection pads. Has a slot for the back panel which I will be getting next visit to the Pensacola, FL store.

Date of experience: March 20, 2026
1 review
0 helpful votes
Follow Marcus G.
Unfollow Marcus G.
Share Review
Report Review

Very good service
March 31, 2026

Everything was brand new as expected and fitting was perfect

Date of experience: March 20, 2026
California
1 review
0 helpful votes
Follow Gooch G.
Unfollow Gooch G.
Share Review
Report Review

Always great.
March 30, 2026

As usual everything arrived on time, and in perfect condition.

Date of experience: March 20, 2026
Georgia
1 review
0 helpful votes
Follow T B.
Unfollow T B.
Share Review
Report Review

Super nice!
March 30, 2026

We bought 3, my husband didn't know what size he was, returned the smaller one with no hassle at all! Love this company and the helmets! Thanks cycle gear!

Date of experience: March 20, 2026
1 review
0 helpful votes
Follow Alcide III G.
Unfollow Alcide III G.
Share Review
Report Review

I came into the store looking to replace my ancient helmet, but I didn't really know what I was looking for. A staff member told me about all the newest features and apparently any modern helmet would address all of the shortcomings I had with my previous one. She gave me some guidance on kind of helmets I should try. Ultimately when I found the right one, she helped me order it in the color I liked. Looking forward to much more comfortable rides from now on.

Date of experience: March 19, 2026
Arizona
2 reviews
0 helpful votes
Follow Don M.
Unfollow Don M.
Share Review
Report Review

Great customer service
March 29, 2026

I purchased several items in the store, the one item that wasn't in stock was ordered for me by the gentleman helping us. He was great, knew a lot about helmets and rider commissions products. Very helpful.

Date of experience: March 8, 2026
Texas
1 review
0 helpful votes
Follow eileen p.
Unfollow eileen p.
Share Review
Report Review

Shipment rect
March 29, 2026

I ordered, it came. Not in the 2 days preferred riders should get, but it made it.

Date of experience: March 19, 2026