CycleGearReviews 11,476

I ordered my new jacket and it arrived in a reasonable amount of time. I did check in with customer service for and ETA on when it would be shipped out and got an answer back the same day ( which is rare these days!) Thank you for the great customer service!

Went in to purchase a new battery for my Electra Glide. I was greeted by friendly staff who helped me look up the correct part number. I decided to purchase the Duraboost unit but it wasn't in stock. They ordered it with direct delivery to my house. It arrived in about 5 days and was a perfect fit.

I bought a mastung seat for my Honda Rebel 1100 2025 and the kuryakyn grand pet palace dog carrier and they both are amazing! I'm so happy I could find both product in one store! The delivery was fast, packaging was great and my whole experience with CycleGear was excellent! Olga 🏽

I received the package on time, and although it was complete, it was clear that it had been opened and resealed.

Website was easy to navigate. Order was placed and item shipped quickly. From the time I placed my order, I had my item in hand in 3 days.

The motorcycle jacket arrived quickly, and the return service was simple and efficient.

The 3.00 x 17 is not a tire CG carries in the stores near me, but by ordering them through CG, I had two new tire delivered to my home two days later.
Then I took them to the CG store to be mounted and balanced. A very quick and pleasant process.

I bought a tire for my bike and a helmet for my girl both perfect thank you cycle gear!

Called local Cycle Gear store to hold a Tech 5 Plasma in XL to try on. They had one in stock and put my name on it. When I arrived at store (20 mile drive), they had sold it. They gave me a different vest to try on, it fit and I ordered a Tech 5 to be delivered. Upon arrival it turns out the Tech 5 is not sized the same and it barely fit. I returned it to the store (another 40 mile round-trip) and was told by a different employee that I should have ordered a 3XL. We did a store exchange and they had a vest shipped in from a different store. It was mid-shipped to the wrong store and I'm still waiting after a week and a half to make yet another drive to ensure it fits and pick it up. This might have been avoided if everyone had been trained on proper Alpinestars fit. Even the Revzilla reviews said the Tech 5 fits to size. I wear XL jackets and suits from Klim, Aerostich, etc. with plenty of room and comfort.

I appreciate the RPM program. I am a regular customer of COMOTO and it's good to be able to get free shipping on products. Sometimes I have to be patient because fulfillment of one order may come from multiple fulfillment locations or even drop shipped direct from a company. These minor delays are understandable.

Major winter storms delayed shipment. There was no hurry on my end. Received my shipment a few days late but I did receive it

Arvind helped me with the process and workaround as I had double walled spoked rims for my adventure motorcycle. Accomodations were made to mount the tiers on wheels and back to be in 2 hours.

Whoever you guys used to ship my Michelin Commander3 front tire didn't put my apartment number on the order and it took too long and I missed a scheduled appointment to have it installed. Buy the back tire in store went great

Tires are great so far! They arrived at the CG location in a timely manner. Service was ok. They were able to install after being reminded.

Fellow Motorcycle enthusiast with good knowledge and great service approach

The product I order works fine. The only complaint I had was that the shipping cost Was almost the same amount as the product Which I could hold in the middle of my hand.

The order came in very very quickly. I went to pick it up at the local store. The customer service rep brought it out and while it was the exact one I ordered I really wanted one a little bit longer in length. Well, he had one in stock so I made up the difference in the price which is just a couple of dollars and I went on my way. Very, very pleased with the overall transaction, purchase, price, quality, etc..

Had my pants delivered to the store. The customer service at the store was great to help decided if the fit was right or if an exchange for a different size was needed.

Needed a inner tube and Cycle Gear had it delivered to my front door 2 days later, no shipping fees, and I ordered it on a Saturday evening.love that they didn't hold that against me and take longer.awesome as always!

Kim and Chris were very helpful. I have very specific medical needs for finding a helmet.Kim helped me find a helmet that fit those needs within my budget. I thank you both.