CycleGearReviews 11,470

I know for a fact that the items i order were no more than 50 miles from my location because I saw them in person but couldn't bring them with me, so i ordered that same evening and the shipping came from almost cross country location.

The shoe/boot seems sturdy and well made for sure. The toe area is too narrow in which caused my toes to be cramped and in a little pain. Need wider toe area.

All went well with product, might be upgrading the armor on back panel, and shoulder, elbow locations, otherwise looks well and fits spot on.

I bought carbon fiber reed petals. A fragile and expensive part in a 2-stroke engine. It was packaged very POORLY and its a miracle they were not cracked during transport,

Good, but the person behind the counter could not figure out how to ship the item to the house. Had to ship to the store for some gloves. And no military discount. Other sites offer a military discount but I still used Cycle Gear.

The store clerk was helpful and friendly and helped us try on and order the boots we wanted. The boots were on our doorstep within a few days.

I always have an awesome shopping experience every time I go to the Medford location. Chris and Emilio are always willing to go the extra mile. I appreciate their sense of urgency every time I go into the store with any questions or concerns.

Ordered new visor, which was shipped to local store where I picked it up.

I am always having to order motorcycle gear due to being 6'2" and 300lbs and I wear a size 15 shoe/boot. I like the ease of ordering from CG and I usually have to order couple items to try. And even easier returns as I have a store near by I can do the return vs boxing things up and shipping out with Fedex/ups.

Recently bought a battery and motorcycle oil customer service at store is absolutely incredible and store has lots of gear and parts available absolutely amazing

The guys at the Bolingbrook IL location are always upbeat engaging and great to be around. They love the sport too so that likely helps.

I accidentally purchased two pairs of armored leggings online and returned the incorrect size to Cycle Gear. It was a seamless process and all I had to do was bring in the item. Super happy with the customer service and SOP.

The shopping experience was very good but I returned the boots because getting the left boot under the shifter was extremely difficult.

I always had great service at Pacheco Cycle Gear. The staff provides reliable and knowledgeable guidance and services. Highly recommended shopping and service.

The Cycle Gear employee was very helpful ordering a helmet I wanted that wasn't in stock. When it arrived and did not fit well, he was quick to process the return and refund. I bought a different brand they recommended and it fits perfectly.

I absolutely love the team at Cycle Gear in Plano. They are an excellent team, and John is one of most genuine people to work with when it comes to buying parts. Always quick to help. Always has a smile. He's been my go-to guy for all my orders and purchases at Cycle Gear. Great people, good product, and always a good price. I was told my product would arrive on Monday, when purchased on a Thursday, and arrived at my door on Saturday... two days early! Product was exactly what I purchased and absolutely love it. Couldn't wait to install it on my Wife's bike.

Delivery was confusing Very Confusing seems each piece came from a different warehouse tracking was cancelled had issues. I had to pay an extra visit to the store to confirm my order was active. Surprisingly it all came together OK. Also one tire had a manufacture date of 2023 seemed old compared to the other

We prefer cycle gear over similar suppliers like RevZilla because of their North Olmsted, Ohio brick and mortar location. The staff there are always friendly, helpful and responsive. For this last purchase, I dealt with Adam and the service he provided exceeded my expectations.

I recieved my order a few days ago, I tried emailing back but it wouldn't send to the email. It came a day or two later after it said delivered which is why I got confused and reached out. Sorry for any inconvenience this may have caused.

I bought my helmet open box but I'm pretty sure when cycle gear took the helmet back they didn't inspect it properly because when I opened it the mechanism to remove the face shield was broken it was just pushed back in and sent back like that or something but it was broken like if somebody tried to take the face shield off but didn't know how to do correctly and broke the piece holding it.