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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I was not comfortable leaving my front rim without it being tagged as my rim. Hard to determine when
Tire installation was complete.
Long-time motorcyclist. First-time HJC buyer. Learned my lesson: 2XL is not XXL Somehow, these helmets are way smaller. It's too late for a return, so I'm selling it.
Hello I purchased a front tire on line. Very satisfied with how fast it came in. And the customer service at the store was great!
The highlight of my experience with cycle gear was how fast I received my package
Package was delayed at first to get out in a timely manner, but was notified it was being sent and there were delays. Got it in the 2 days they promised and no issues with the packaging at all.
Paid for a hand-made helmet with my non dominant hand but it's a great quality helmet.
Went online, found what I wanted, ordered the item and "poof" it arrived at my home. Grat web page and fast delivery! Will buy from again.
Delivery was delayed four days by fedex. Please switch to ups.
Great help getting correct tires and the mounting was quick and done well.
I order my tires and got them in a timely manner. I was hoping for that because I set up an appointment with a mechanic and was hoping that the tires would come in before the appointment. They did. Got the bike in the shop and got to ride it worry free again.
Was easy to order fast shipping no issues.
They were easy to work with will order again.
Great and fast service came before it was scheduled to arrive
Always delivered quickly and always great customer service
All good all good all good all good all good all good all good all good
The sales rep was super helpful in installing the new sound system into my son's helmet. The price was excellent too and we can now communicate on our motorcycles.
Great company. Fast delivery and easy returns. Always has what I am looking for
Cycle Gear is a one stop shop for all your safety gear needs. They have various options to choose from and the knowledgeable customer service to help rider find what they need. For those riders that know what they want, the online store is the hassle free option. They have put together instructional videos for most of their merchandise and delivery is fast and easy.
I bought rim strips to protect my rims during a tire change. They are too soft and difficult to apply to the rim when the tire is halfway on. I would not purchase again. I also have to say they were very inexpensive.
Very helpful in store to order jacket they did not have in stock
Awesome products great prices thank you Value Variety very nice
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members