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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Was easy to order the brake pads and they came promptly and as ordered. A pleasure.
Came in and they didn't have the size of helmet I wanted in store. Store associate Daniel ordered it for me and it arrived within a few days! It's a very nice helmet with sweet designs on it.
Staff helped me to order the correct size Bilt helmet. Once delivered I took some time to make sure the size I picked was the correct one.
Hi Guys,
I got my tire quickly and it was what I ordered. Tanks. I have one of those loonnngg country driveways. You know, with the grass growing up between the gravel tire paths? Then it hooks into the woods and my house is back there somewhere.
My tire was sitting out at the road, next to the mailbox. In plain site of any who passed and out of site from the house.
I drive for a living and understand why someone might not want to venture down my driveway, but dropping the tire 50 feet up the drive behind a tree so it wasn't visible from the road would have been nice.
I got it fine, there was no issue, but you asked for possible improvements.
1 Battery in a box sized to hold 6 batteries! Plastic bag cushioning all broken! I was surprised the battery survived the shipment?
I placed the order and it was delivered a few days later. Exactly what I ordered in perfect condition. Can't ask for more than that.
Did not have the helmet in my size at store so the store manager ordered it for me. The item came as described and shipped quickly!
Ordered these because of looks and price. They fit true to size. Very comfortable shoe, plus they look good without breaking the bank.
I came in and got sizes for a helmet, they ordered what I wanted and shipped it to my house.
Ordered on a Sunday, had my order by Wednesday. Tight.
Great product, shipping was reasonably fast and store pickup was very smooth.
They were prompt. Got my product in three days very good.
The best service in the Bay area location…. Everything on time and without delays highly recommended
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members