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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,450 reviews

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Colorado
1 review
0 helpful votes
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High-Quality Furniture Cover
April 11, 2022

My second patio furniture cover from Covers & All was just as well-made as the first. The online ordering experience was both simple and thorough. I appreciated that Covers & All asked follow-up questions to ensure the cover was an excellent fit. The entire process of ordering to receiving was surprisingly quick. I highly recommend Covers & All to anyone needing covers that will hold up through multiple seasons and in harsh weather conditions.

Date of experience: April 10, 2022
North Carolina
1 review
0 helpful votes
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Protection for outdoor kitchen
April 10, 2022

Product selection and measurement input is easy. Chat help beneficial. Completing transaction easy

Date of experience: April 10, 2022
Missouri
1 review
0 helpful votes
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Perfect
April 10, 2022

Ordered from them 2 times now simple easy and great fit

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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Grill Cover
April 10, 2022
Updated review

Easy to order, great fit as usual for our covers, everything we have ordered has been perfect

Date of experience: April 10, 2022

Great order entry method
October 11, 2021
Previous review

Great order entry method

Date of experience: October 11, 2021

Easy to follow instruction on measurements
July 17, 2021
Previous review

Easy to follow instruction on measurements

Date of experience: July 16, 2021
Texas
1 review
0 helpful votes
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I was hesitant at first but this turned out to be the easiest custom ordering experience, with followups from the company and obvious care in getting it right for me! They care about customer satisfaction. The quality and fit of my cover is exceptional. I will be ordering again when I need a custom cover! Highly recommended!

Date of experience: April 9, 2022
California
1 review
0 helpful votes
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Great communication
April 9, 2022

Quick order and delivery process. Good communication by email

Date of experience: April 9, 2022
District of Columbia
1 review
0 helpful votes
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Covers&all was an amazing company to work with. We could only put in some basic measurement info initially into their website to start the order, but once it was in, the staff helped us really get the cover customer built. They asked us more at least 5-6 more specific measurements. They created a model of the furniture from the picture we provided and used that to show us exactly where they needed additional measurements. Once once everything was measure, we remeasured everything to ensure it was correct before the cover was put into production. VERY thorough and really great to work with. The cover is perfect. Really well made! I would definitely us them again for any covers I need in the future!

Date of experience: April 8, 2022
Alabama
1 review
0 helpful votes
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Super product and company.
April 8, 2022

Wonderful company. Exceptional quality cushion covers. My third order. Quick delivery.

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
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Custom covers
April 8, 2022

Custom covers Did a great job. Very helpful in designing a cover to fit properly.

Date of experience: April 8, 2022
Louisiana
1 review
0 helpful votes
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Super cover!
April 8, 2022

Easy to order, with lots of options and selections that are easy to understand and us. measurements were perfect.

Date of experience: April 8, 2022
Texas
1 review
0 helpful votes
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Great Quality Cover!
April 8, 2022

Loved the custom fire pit cover! Great shopping experience and quality product!

Date of experience: April 8, 2022
Pennsylvania
1 review
0 helpful votes
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Round fire pit cover
April 8, 2022
Updated review

Just ordered, quick and easy. Fit perfectly and exactly what I wanted!

Date of experience: April 8, 2022

Just ordered, quick and easy
March 19, 2022
Previous review

Just ordered, quick and easy

Date of experience: March 19, 2022
New York
1 review
0 helpful votes
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Great covers from covers& all
April 8, 2022

Very impressed with the material, quality and attention to detail that covers &all makes! Thank you

Date of experience: April 8, 2022
New Jersey
1 review
0 helpful votes
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The team was so helpful in making sure my measurements were perfect. So quick to respond and pleasant to deal with. Turn around time was super fast, I can't believe a custom made cover for to me so quickly! Craftsmanship and quality seem superb.

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
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Received wrong item
May 8, 2022

I'm currently trying to resolve it with a "ticket" to the company, but nothing is fixed yet.

I ordered two cube covers with similar measurements but different thicknesses/depths. I received two with the SAME depth. The cover itself is of great quality and was delivered as expected - I just wish I got the second one as I ordered it.

Date of experience: April 8, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Kelly, We are sorry for the inconvenience caused to you and apologize that our service does not meet your expectations. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that customers receive the same product as ordered. It is unfortunate that sometimes it is not noticed, for which we apologize deeply. As we can see that you are already in touch with our quality team and we have also escalated your concern to them. Rest assured they will contact you shortly to provide you with the best possible resolution on the same.

Wisconsin
1 review
0 helpful votes
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Customizable Sizing
April 8, 2022

I love the customizable sizing! This was the only privacy screen I could find to fit our variable height fencing on a slope.

Date of experience: April 7, 2022
Texas
2 reviews
2 helpful votes
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No complaints
April 8, 2022

Replaced 5 year old cushions on outdoor patio furniture. Was worried we would measure incorrectly, so ordered 2 cushions first and then ordered the rest. Realized on the second order that we needed to take of 1/2 inch on length and depth and 1/4 inch on height. Material and color delivered matched the website and both orders were received about one week quicker than estimated.

Very pleased with what we received and the timeliness. Measure was the hardest part and was smart to order only 2 at first. We are not unhappy with the first 2 we received, but we are happier with the second batch as they fit better. No complaint to Coversandall as it appears they delivered based on our order.

Would order from them again.

Date of experience: April 7, 2022
California
1 review
0 helpful votes
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Patio furniture covers
April 8, 2022

Great product! Very well made and fit perfectly but they are very hard. Gave 4 stars bc fabric is not soft at all. It does look great though just wish it was softer. The feel is very industrial.

Date of experience: April 7, 2022
Minnesota
1 review
0 helpful votes
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Perfect Fit!
April 8, 2022

The Covers & All team went out of their way to ensure my cover would perfectly fit my item. I thought I didn't care too much, but now seeing it on my furniture, it makes a huge difference. Will be coming back if I have more cover needs in the future.

Date of experience: April 7, 2022
North Carolina
1 review
0 helpful votes
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Love this company
April 7, 2022
Updated review

Covers&all has an excellent website with extreme ease of use. Their products are great!

Date of experience: April 7, 2022

I ordered one custom size cushion cover to test it
March 31, 2021
Previous review

I ordered one custom size cushion cover to test it. It is GREAT! Fabric is exactly what we need for a screened porch.

Date of experience: March 31, 2021