Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,074
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Herman C.
Unfollow Herman C.
Share Review
Report Review

Shade
April 7, 2022

Easy to order and fast delivery.
Product is very durable.
Thanks

Date of experience: April 7, 2022
New Jersey
1 review
0 helpful votes
Follow Jimmy O.
Unfollow Jimmy O.
Share Review
Report Review

Greatly Satisfied
April 7, 2022

It was important to me as the buyer to make you understand exactly what I wanted.

Date of experience: April 7, 2022
California
1 review
0 helpful votes
Follow RENEE M.
Unfollow RENEE M.
Share Review
Report Review

Outdoor cooking
April 7, 2022

Good experience I like the easiness of placing the order

Date of experience: April 6, 2022
California
1 review
0 helpful votes
Follow Martin D.
Unfollow Martin D.
Share Review
Report Review

Cover Works Well
April 7, 2022

Just like I asked for. We'll made and on time. I would recommend these covers.

Date of experience: April 6, 2022
Louisiana
1 review
0 helpful votes
Follow Jimmy T.
Unfollow Jimmy T.
Share Review
Report Review

Overall very satisfied with my custom cover and very fast delivery

Date of experience: April 6, 2022
Mississippi
1 review
0 helpful votes
Follow Dennis J.
Unfollow Dennis J.
Share Review
Report Review

Very pleased
April 6, 2022

Quick and easy. Product fits well and pleased with durability

Date of experience: April 6, 2022
Alabama
1 review
0 helpful votes
Follow Ron M.
Unfollow Ron M.
Share Review
Report Review

Boat seat covers
April 6, 2022
Updated review

Buying through Amazon account is convenient. The site procedures are easy to follow.

Date of experience: April 6, 2022

Quick and easy to follow instructions
August 17, 2021
Previous review

Quick and easy to follow instructions

Date of experience: August 17, 2021
New York
1 review
0 helpful votes
Follow Michael X.
Unfollow Michael X.
Share Review
Report Review

Great job
April 6, 2022

The cover is every bit to our liking. Great service, great craftsmanship, and fits the opening perfectly.

Date of experience: April 6, 2022
Ohio
1 review
0 helpful votes
Follow Guest E.
Unfollow Guest E.
Share Review
Report Review

* updated* Poor delivery
May 6, 2022

The product was delivered well after the original delivery date. We needed it for a certain weekend, and it did not arrive in time. The use of the website was easy, and the products seem that they will work, but we won't know for a couple of months now since they did not arrive on time.

***Covers & All provided an unsolicited refund of the delivery, and was very much appreciated. I know it was not Covers & All's fault for the delay in delivery, so I did not request a refund. It was unexpected and very professional. Thank you.

Date of experience: April 6, 2022
Australia
1 review
0 helpful votes
Follow Sunny K.
Unfollow Sunny K.
Share Review
Report Review

Great Support and Service
April 6, 2022

The sales team were very supportive and communicating at all times to ensure the order was correct and to my specifications.

Date of experience: April 5, 2022
California
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Share Review
Report Review

This is my second order of covers for outdoor (patio) furniture - easy to deal with, design, and quick turnaround at reasonable prices. Highly recommended!

Date of experience: April 5, 2022
New York
1 review
0 helpful votes
Follow Guest I.
Unfollow Guest I.
Share Review
Report Review

Awesome
April 6, 2022

My experience was great. They help me to make sure I was getting the right size for my pillow by asking for a video of the pillows.

Date of experience: April 5, 2022
Arizona
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

Perfect for what we needed.
April 5, 2022

We were looking for a solution to our problem and stumbled on Covers & all. It was super easy to order (we needed to special order out tarps) and delivery was quick.

Date of experience: April 5, 2022
Iowa
1 review
0 helpful votes
Follow Stacia N.
Unfollow Stacia N.
Share Review
Report Review

Custom grill cover
May 5, 2022

It would not take my welcome code for discount. I measured to make sure dimensions were correct for the standard size and it's too small. The customization is smaller than expected for what they charged me. I'm not sure if I will order from here again.

Date of experience: April 4, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Stacia, We are sorry for the inconvenience caused to you regards to the discount. We would request you to elaborate on the issue and write to us at [email protected] so we can get it checked and prevent it from happening again. If you face any issues, please feel free to contact our 24x7 customer support team via call or chat. Rest assured, we are sure the products will serve their desired purpose. We appreciate your time and business.

Hawaii
1 review
0 helpful votes
Follow Robert Y.
Unfollow Robert Y.
Share Review
Report Review

Getting from the cart back to check on the details of an order were a little wonky. I must have clicked wrong link a couple of times because it took me back to default screen.

Date of experience: April 4, 2022
California
1 review
0 helpful votes
Follow J J.
Unfollow J J.
Share Review
Report Review

Cover Quality
April 5, 2022

Perfectly sized and very good construction. Good quality fabric

Date of experience: April 4, 2022
Utah
1 review
0 helpful votes
Follow Anelisa S.
Unfollow Anelisa S.
Share Review
Report Review

.
April 4, 2022

It was great. The only thing is that the fabric is not the texture I was hoping for. But I can live with it

Date of experience: April 4, 2022
Texas
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Share Review
Report Review

Liked the product, although wasn't aware it didn't come filled with foam. Wasn't expecting just the material. Made a call to your support team. Per them, it would have cost an additional 230.00.
I ordered elsewhere for $100.00.

Thank you

Date of experience: April 4, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Susan, We are sorry to note your disappointment with the product received. As we are in a custom business, every customer has their own requirements. Due to that, we have provided different product options so customers can get the same as per their requirements. As per your concern, we have a different product for the cushion inserts. Please find the below link for the same. https://www.coversandall.com/square-rectangle-cushion-insert.html However there are certain length limitations on the same.

Also, while placing an order and adding the product to the cart, the website will show the pop up called "Add Square/Rectangle Cushion Insert with your cover" so customers can add the same if required. Upon checking the order details, we can see that you have just placed an order for the cushion covers and we have shipped out the same. However, we can certainly understand your concern regards to the price and we have passed the same to the concerned team to make the customer experience better.

Washington
1 review
0 helpful votes
Follow Beth N.
Unfollow Beth N.
Share Review
Report Review

Outstanding Experience
April 4, 2022

I needed to cover my new sectional from the birds, dogs and tree litter. Being able to customize the size was key! I measured three times and my new cover arrived before the promised delivery date and it fits perfectly! It's heavy duty and I am thrilled to be able to pull it off and not have to spend my relaxing time cleaning up after mother nature. Thank you!

Date of experience: April 4, 2022
Missouri
1 review
0 helpful votes
Follow Jan Y.
Unfollow Jan Y.
Share Review
Report Review

Privacy Fence
April 4, 2022

Product is heavy and sturdy —BUT when ordering a larger cover, there should have been more Grommits-there were only 4 at each corner which would mean the middle of a large covering would sag. I ordered 4 but cannot use all of them since they sag in the middle. It took a while to receive any support from the company. THey would not let me return two of the covers.

Date of experience: April 4, 2022