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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Efficient and timely delivery. Perfect fit for what had become a cumbersome process of replacing my table covering.
Great website for ordering. Service excellent. Fantastic product. Very happy with purchase.
Called when I got wrong color and got nowhere with customer service
Told to email but never got a response
First of all, you guys were very responsive so I applaud that. But despite 10 or more interactions of what I was wanting, your designers still got it wrong. The design ended up great, but you failed to understand I wanted a cover to slip over the top of the cushions. Not a cover for the entire cushion to slide into and be zipped up. Maybe we can try again?
Quick reply through chat and an answer to my question. Thank you!
It fits perfectly on my pinball machine. It is well made.
Ordering was easy, shipment made it and products fit nicely.
I found this business online and was skeptical. I typically only order from the larger box stores. I. e: Walmart (Walmart is known for having bad service but I know I can walk in and return something if I need to). I ordered two covers to see how I liked the products. The cushions that I have are a custom size. I was surprised when the covers arrived of their quality and I very much love the overall appearance of the covers. I will definitely be returning and purchasing more products from this business in the future.
Great quality and they always meet my expectations. I will be back again
I love the materials you use in the covers, and the variety of colors to pick from. I'm glad to have found your company to get my work done at a reasonable price for superior quality goods.
Table sizing were accurate and delivery was quick.
Two purchases already made with custom covers for different items will use this company again!
Sometimes you don't know what you are going to get when you go with a low-price product. I was pleased that the quality exceeded my expectations.
Easy to use! Great quality! So happy with every purchase.
My order came faster than expected and exceeded my expectations! It fits perfectly! I also had an issue with my billing that was resolved quickly without any issues.
Easy to order, and shipping was fast! My use is in a minivan life build and the fit and function are fantabulous!
The material and logos were very good. But the draw string is too hard to pull to secure the coverto the seat.If it got very windy, the covers would fly off. I should have ordered the material a few inches longer in the height.
From start to finish was a great experience. Just follow the measuring directions which are very straight forward. The delivered product exceeded our expectations.
The cover I ordered arrived quickly and was the perfect fit for my cushion. The quality was great and the price was extremely reasonable. I was very impressed with the finished cushion cover.
Not only did Covers & All send us a disproportionate product, but we've also had a horrible experience with their customer service team. Before they made a cover for my Rec Teq smoker grill, I had numerous conversations with Covers & All discussing the dimensions of the grill, I even directed them to the Rec Teq website which has detailed and exact grill dimensions shown in multiple diagrams. I also sent them numerous emails responding to measurement items which were ignored. When I finally got to speak with their designers (in India) they were not knowledgeable and would send back odd drawings asking for confirmation. We would respond. Ultimately, they then sent the cover which I have provided photos of in this review. As is very clear in the pictures, the grill somehow still came out with the wrong dimensions, it was too long on each side of the grill, so whenever the grill is pushed (it's on wheels), the cover gets stuck under the wheels and halts movement. It just makes moving the whole grill a pain and there's no reason why this shouldn't have been fixed by the Covers & All team. Also, when I looked inside the cover, the seam taping looks very cheap and it's almost peeling off in spots. There's also an entire seam that they forgot to seam tape (this is supposed to be a waterproof cover for rain so all seams should be taped). After expressing our displease along with sending tons of pictures of the dysfunctional grill cover, we were informed by Covers & All that they are "unable to identify any fabrication error" on their part. In the end they offered a "20% discount on another cover."
This whole experience just reeks of a cheap, value-less company. We paid good money for a large grill cover but received zero help from Covers & All when they sent the wrong product. They do not back their products and they have no desire even to build any sort of customer satisfaction as long as people continue to buy their cheap, over-priced products.
DO NOT BUY A COVER FROM THIS COMPANY. DO NOT DO BUSINESS WITH THEM!
Hi Joseph, We are sorry to note your disappointment with the product received. Upon checking the order record, we have fabricated the cover same as per your approved mockup with the standard leeway as mentioned on the website. We can certainly understand that you have provided the manufacturer dimensions to us, however some of the dimensions you have rectified by yourself. The actual manufacturer depth is 32" however the depth which you want for your cover is 38". You have also provided that dimension while placing an order with us and approved the same over the call. Due to that difference, the cover seems baggy and falls down over the floor. As we can see that our team has provided the best possible resolution on the same. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Harry, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. Upon checking the order record, we have shipped out the product the same as per the order dimensions and details. As we can see that both of the product has different colour material. Also, upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. We are sorry to inform you, unfortunately, there might some technical glitch that we have not received any email from your registered email address. However as you have shared your concern with us, we have passed the same to the concerned team, they will contact you shortly to provide you the best possible resolution on the same.