On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The curtains were better quality than we ever expected. Delivery was a full week earlier than promised. I cannot recommend this business any higher.
Good experience and prompt shipping. Item as described and fits perfectly.
Hey William! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We purchased these tarps for our tiki bar to counter wind and rain. So far so good. I wish we had purchased them years ago.
Hey Stephanie! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The whole buying process went so smooth. I was really happy with the quality of the tarp when I received it
Hey Phillip! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very pleased with the craftsmanship -- fits to a tee! Covers completely, even the tires! The fit is spot on, project completion is swift, and shipping was speedy.
I did have an issue at the outset as I missed a request for additional details to complete my order. Once I supplied the information and supporting photos things moved like greased lightening! Customer service was prompt, courteous, and responsive. I would definitely recommend this company to anyone for their vehicle cover needs!
Thank you, Carl, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Thanks so much! Product is very nice and super thick. Does the job perfectly.
Hey Jeffrey! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So far so good. But waiting on the second half of my order ordered on 1/17/25. Haven't gotten word on this part yet and I'm concerned. You insist on getting your review before I'm ready to do so because we haven't finished yet. If I don't get the rest of it then this was no good at all
Hey Edward! Thank you for sharing your feedback. We’re glad to hear that the first half of your order has arrived, but we completely understand your concern about the remaining items. We’ll be happy to check on the status of your second shipment and provide you with an update as soon as possible. We truly appreciate your patience and apologize if the review request came too soon. Your complete satisfaction is our priority, and we want to ensure you receive your full order without any issues. Please let us know if there’s anything else we can assist you with.
Great product for the price. Excellent quality and arrived ahead of schedule. Perfect fit.
Hey Nancy! Thank you for your wonderful feedback! We're delighted to hear that you're happy with the quality, fit, and fast delivery. If you ever need further assistance, feel free to reach out—we're always happy to help! Enjoy your purchase!
Great product and quick turnaround and quality Good material choices, recommend acquiring swatches in advance for your project..
Thank you, Paul, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Quality made products to my specifications. Recommend to all my clients and friends.
Had a specific shap not listed on site and they made a great match through pictures and dimensions.
Hey Salvatore! Thank you for your feedback! We're so glad we could help you find the perfect shape even though it wasn't listed on the site. Our team strives to make sure we match your needs as closely as possible. We appreciate your feedback and look forward to assisting you again in the future!
Quality seems good but lots of wrinkles due to folding for shipping
Hi Richard, Thank you for your feedback! We’re glad to hear that you’re satisfied with the quality, though we understand that the wrinkles from shipping are frustrating. To assist you further, we recommend raising a ticket through your account, and our team will be happy to guide you on how to address the wrinkles and help resolve any concerns.
We appreciate your understanding and are here to help!
I had no experience with measuring and ordering covers for outdoor patio furniture before. So I thought if I measured everything multiple times, I'd get a close proximity to what would fit. While I sent pictures and provided additional measurements as requested, the covers for my chairs don't fit well at all. It's as if the two sides of the chairs were made in different lengths. The addition of the cinch cords at the bottom seem pointless too because they don't actually cinch the fabric as you'd expect. I do think the company tried to get the fit right, but between all the measurements and the photos, it didn't quite hit the mark. They'll do the job, but a bit sloppy. The sofa and ottoman covers are great. But again, the cinch cords don't work as expected.
Hi Sarah, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The Covers & All website is well-laid out, and walks you through 2-3 simple steps to order the exact cover you want.
Hey Susan]! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The Christmas tree bag didn't fit the tree into the bag. We tied the tree up at intervals to compress it. The circumference was very minimal. Not happy customer 😕
Hi Judith, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
We ordered a cover for a workbench to put outside. Fits perfectly, great quality. Happy to have used covers & all
Hey Andrea! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All good, satisfied and very pleased with the material and end results. Looks great
Hey Luis! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Took a lot of back and forth but it was worth it in the end. We have an outdoor kitchen cover that looks and fits perfectly.
Thank you, Rebecca, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I took measurements of my sectional and inputted them into the website. It was easy to figure out what and where to measure. The cover fits perfectly but is a little loose. It kept everything dry from a recent rain so that is a win!
Thank you, Meg, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Fits very well Great communication would definitely buy again
Hey Thomas! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Order process was very user friendly. Communication was great. Product arrived on time. Fit fine and very nice product. Will for sure use them again in the future.
Thank you, Chad, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Rebecca, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!