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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Such a great product, we ordered more to cover our Weber grill, log holder and fire pit!
My initial measurements were off and the team at Covers & All caught it and emailed me to verify before it went to production. This saved me from paying for a mistake that I made, and I really appreciate it!
Easy to use website with diagrams. Super affordable for custom solution.
Took 6 emails to get the sizing right but finely received the covers and they fit like a glove.
My second order. First time was great. I expect the same thing this time.
Do not use this company, they lied to me throughout the whole process about the size, the delivery time and the actual order. Terrible customer service. They just stopped talking to me in the end leaving me with a product I didn't want! It is not a UK company. They operate out of India. Lies from the off!
Covers and All do a nice job. I have ordered several covers from them.
This is my second order with Covers & All for custom covers. Their service is outstanding and the product is high quality. I highly recommend them for any cover you may need, especially for a custom/odd size cover.
Order site would not allow me to paste my credit card number. Site not very descriptive of cover differences. Ended up with a bag. Made it work ok.
I had a question about the measurements of my order. But I tried calling 10 times and could not get anyone to answer the phone, no one answered the chat, I emailed and never got an email answer either! No response, they just completed the order anyway and now I get an email that has been shipped! How is this a way to run a business?
Quick and easy to order. The product looks great. The delivery time was really reasonable
My adult son bought a new apartment and said that he wanted to put cushions in two of his windowsills. He and his wife are very busy so I said I'd take care of it. Actually, I had no idea how to go about it. I found Covers & All online, sent my measurements and payment, and, TA-DA! Perfect cushions arrived a week or so later. I could not be more thrilled.
Its very sad that when you call the costumer phone number on their website (*******829) no one ever picks up the phone, or answers the chat line messages. However I changed from 1 star to 3 stars because their product is very nice, Exactly the way I order it, Definitely will order again. But expect no one answering the phone if you have questions
Hello, Edgar. We sincerely apologize for the inconvenience. According to our records, the order is in production and will ship 5–6 days before the delivery date, ensuring that it arrives on the date anticipated.
We're doing everything we can to respond to every customer as promptly as possible, despite an unusually large volume of enquiries and limited personnel. Your call could have been dropped prior to being connected due to some technical constraints. Please be assured that our team is actively working on the issue and it will be resolved shortly. While we make every effort to produce high-quality products and provide excellent customer service, we recognize that there is always room for improvement. We appreciate your feedback and assure you that it will be used to make your future experience positive.
Very happy with cover that was made for top of fire pit
It was easy to custom order on the website and the cover fit very well. The cost was very reasonable, especially so because of the heavy duty and well constructed product.
Easy and well-priced. Very good website. My custom order arrived right on time and the workmanship was of very good quality.
Great guidance on how to measure from website, gives me confidence I will get a cover that fits.
Cover has arrived and it's a sturdy material ans fits perfectly.
I was very impressed with the quality and service by everyone involved with building my custom designed cover with carefully placed mesh material in specified areas. Absolutely perfectly done.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ilene, We take customer satisfaction seriously and are glad to hear from you. We are sorry to learn that your call was disconnected with our customer service department prior to being connected. We understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. We are prioritizing the issue you're facing with our software, and our team is already working actively to resolve the issue. As the order is already shipped out and you will receive it soon. Please let us know if you have any additional questions, concerns, or comments.