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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Purchased new furniture for the patio and the covers will keep it looking new longer.
Created and delivered as requested. Perfect change to our patio
Our order arrived with the wrong color and measurements. We ordered blue but received grey and the measurements are completely off!
Good service they check back with me to confirm a measurement. Excellent quality cover. Easy website to use but be sure you choose the illustration that best resembles the chair or furniture you want to cover. Received 1 day earlier then anticipated. The covers are somewhat expensive (What isn't expensive today?) but I'm very pleased and will order again for other outdoor furniture.
Communicating with your company is pathetic. From "chat" personnel with canned scripts (even though all information was provided in a chat), a phone system disconnecting after ten minutes of holding and not returning calls for days, what a nightmare. I have made three purchases and each experience was more difficult. If only your customer service communication matched your product.
Hi Mike, we sincerely apologize for the inconvenience this has caused you. We are sorry to learn that your call was disconnected with our customer service department prior to being connected. We understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. We are prioritizing the issue you're facing with our software, and our team is already working actively to resolve the issue. In case of any issues with the products, we would request you to raise a ticket from your Covers&all account. Our team will review and provide the best possible resolution.
Very easy to use website, the products are absolutely great!
Good product. Delivery was slower than previous purchases.
We found your round sturdy cover that will withstand weather changes. We were able to order the diameter we needed and choose the number of grommets we decided was good for us. The product arrived without any delay and we are happy to have it.
I ordered some sample fabrics. The result of this was a spam barrage of emails insisting that I respond to questions about my experience. My experience is this: I hope to never encounter a vendor who feels so entitled and is so demanding of responses from me. There are lots of competing vendors for roller-shade type products, many with more positive feedback profiles. I will be using one of them, hopefully not encountering another spam-o-rama.
Awesome quality, fast delivery, really pleased with the offer
I'm very pleased with my purchase. I ordered a grey cover. The color was as described on the website. Measurements were accurate, and a perfect fit. I highly recommend covers & all.
My cushion cover arrived in a timely manner and fits exactly to the dimensions ordered. I am very pleased with the quality and customer service.
Covers fit as advertised. Good quality material. I'd order again.
Great ordering experience, great customer service and great product!
The pads were high quality except for leaking. However, they are leak and hold water from rain. The color is also darker than we thought. You all will not take them back
Hi Daniel, we regret the inconvenience this has caused you. The covers were made to the ordered specifications with Cushion Rite fabric which is Water Repellent. We understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. We are prioritizing the issue you're facing with our software, and our team is already working actively to resolve the issue. Please be assured that we have flagged your issue to the concerned department, they will get back to you at the earliest with the best possible resolution.
Kind of a let down to come out and set up my patio furniture for a get together and see that my new cushions are all different colors of faded. I figured by purchasing the mid grade fabric they would last me a few years and by then I would ready to reorder and choose the higher end fabric. But if the mid grade fabric fades in 2 months. How long does the high grade fabric take to fade?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mr. Faiz, we regret the inconvenience caused. We have checked all the details and doubt that the order might have been swapped with someone else's order. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.