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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Pennsylvania
1 review
0 helpful votes
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Shooting table
June 1, 2022

The cover came in exact measurements tough durable been outside in the weather since I got it no signs of wear terrific product

Date of experience: June 1, 2022
Massachusetts
1 review
0 helpful votes
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Amazing!
June 1, 2022

The thought and attention that went into order my tiny cover for my tablet was insane!

Date of experience: June 1, 2022
Tennessee
1 review
0 helpful votes
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Very well made products
June 1, 2022

This site offers custom made covers for all kinds of products. I ordered covers for all my pontoon seats and with a little altercation I was able to make them fit prefect. They are well made and very heavy duty. I feel we will get many years of use out of them.

Date of experience: June 1, 2022
Alabama
1 review
0 helpful votes
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Great Cover
June 1, 2022

Quality was excellent and fit perfectly! Very thick and durable.

Date of experience: May 31, 2022
Nevada
1 review
0 helpful votes
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Wow! Just wow!
June 1, 2022

Our backyard furniture cushions were in rough shape, disintegrating actually, and these new covers are stunning! They are lined with plastic and great quality! It's like we just spent several thousand for new furniture (but we didn't!). Everything fit perfectly and now they are better than ever!

Date of experience: May 31, 2022
Kentucky
1 review
0 helpful votes
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Great covers at a great price.
June 2, 2022

Our ten year old patio furniture was still in terrific shape except for the cushion fabric. Looked at replacement cushions but they were outrageously expensive. Decided to try covering existing cushions and very glad of the results. The fit and look is perfect. Covered two chairs first then were so happy with them we ordered covers for our couch. Small pillows were purchased separately.

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Perfect Fit
May 31, 2022

Ordering was very easy and explain their measuring process perfectly.

Date of experience: May 31, 2022
Alabama
1 review
0 helpful votes
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Quality cover
May 31, 2022

Good quality. Well made. Wish they had standard measurements. Mine fits very tight.

Date of experience: May 31, 2022
New York
1 review
0 helpful votes
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Love me cover
May 31, 2022

The size is perfect. Delivery was quick. I made a mistake when ordering which was quickly resolved by the customer service rep who was a pleasure to deal with. The quality is excellent. I would recommend to anyone.

Date of experience: May 31, 2022
New Jersey
1 review
0 helpful votes
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I love your product
May 31, 2022

Everything has come in a timely manner. The fit was perfect according to the size I asked for.

Date of experience: May 31, 2022
Florida
1 review
0 helpful votes
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Cover for outdoor sofa
May 31, 2022

Great Product, quality and company. A 5 star experience

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Great Communication
May 31, 2022

Team was great in communicating with me to ensure we had the correct measurements for the cover of my smoker great!

Date of experience: May 30, 2022
New York
1 review
0 helpful votes
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Picnic table cover
May 30, 2022

The odd-sized picnic table cover we ordered came in a timely manner and fit perfectly! Website is excellent; it made measuring very easy.

Date of experience: May 30, 2022
Virginia
1 review
2 helpful votes
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Never buy from them
June 29, 2022

I will never buy from them again. I ordered a mattress cover and after dealing with them for about a month they refused to give me a replacement cover. The current cover does not fit and I have sent more than 6 videos and numerous pictures to show that it does not fit the mattress, to where I have shown then several times what the cover vs the mattress size and still nothing. They are concerned about a wrinkle in the fabric, the wrinkle is not going to make the cover grow 2 inches. Now I am stuck with a 200 cover that does not fit. Poor customer service.

Date of experience: May 30, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Jennifer. We are sorry to hear that your experience with our customer service was less than satisfactory. Our product page says that "We add 0" to -1" size variance on the given width and depth for a perfect fit." and with your order, we have followed the same process. We asked for photos and videos to identify whether the issue is with the measurements of the product or the cover you ordered. The cover seems to have been fabricated in accordance with our process, and it was indeed made correctly. Our escalation team has found no errors in it and thus cannot provide a resolution.

Yet, we never want this to disrupt you from achieving your goals. We want to make this right, whether there is an error or not. We have provided the best solution to the issue and have sent you an email confirming your authorization. Your satisfaction matters to us; please write back and help us address your concerns satisfactorily.

Maryland
1 review
0 helpful votes
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Great Fit
June 1, 2022

Easy ordering and excellent customer service in making sure that the cover would fit our irregularly shaped L-shape outdoor sofa.

Date of experience: May 30, 2022
Georgia
1 review
0 helpful votes
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Awesome
May 30, 2022

Easy ordering, great product, very detailed measurements required to make my boat seat cover fit exact

Date of experience: May 30, 2022
Pennsylvania
1 review
0 helpful votes
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Furniture covers
May 30, 2022

Second time using your service. Haven't been disappointed yet...

Date of experience: May 30, 2022
Canada
1 review
0 helpful votes
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Bbq island
May 30, 2022

Perfect, people are very comprehensive because my english are not perfect

Date of experience: May 30, 2022
New Hampshire
1 review
0 helpful votes
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Good fit and good quality
May 30, 2022

Happy with everything it was a good fit and good quietly.

Date of experience: May 30, 2022
Massachusetts
1 review
0 helpful votes
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Patio covers
May 30, 2022

Great product and fits perfectly. Extra attention to cover fitting was great

Date of experience: May 30, 2022