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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New Mexico
1 review
0 helpful votes
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Perfect!
February 6, 2025

Took a lot of back and forth but it was worth it in the end. We have an outdoor kitchen cover that looks and fits perfectly.

Date of experience: January 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Rebecca, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Great heavy duty cover
February 6, 2025

I took measurements of my sectional and inputted them into the website. It was easy to figure out what and where to measure. The cover fits perfectly but is a little loose. It kept everything dry from a recent rain so that is a win!

Date of experience: January 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Meg, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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L shape couch pontoon cover
February 6, 2025

Fits very well Great communication would definitely buy again

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Mississippi
1 review
0 helpful votes
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Great service
February 6, 2025

Order process was very user friendly. Communication was great. Product arrived on time. Fit fine and very nice product. Will for sure use them again in the future.

Date of experience: January 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Chad, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Pennsylvania
1 review
0 helpful votes
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Great product
February 6, 2025

I spoke to someone on the phone who went over my order with me in detail. Then they sent me details and a design layout to be sure everything was to my specifications. Great experience.

Date of experience: January 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Massachusetts
2 reviews
0 helpful votes
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Happy with Product
February 6, 2025

This was a seamless experience. I sent in my measurements and they sent back a cover within the expected time frame. The material is of good quality and fits the table perfectly.

Date of experience: January 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Heather, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Puerto Rico
1 review
0 helpful votes
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Great cover!
February 6, 2025

It took 1 month to get the result but it was a great process very clean and easy. Just a bit long.

Date of experience: January 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Ronny, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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Custom cover
February 6, 2025

They were pretty easy to work with and were very detailed about dimensional information to make the cover exactly as needed.
Shipped finished cover very quick as well

Date of experience: January 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Raymond, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Pennsylvania
1 review
0 helpful votes
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Exactly what we wanted.
February 6, 2025

This purchase was to replace 4 yr old curtains. They held up great until the ferocious week long winds. We are hanging the new curtain today and I can not wait.

Date of experience: January 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! Thank you for sharing your experience! It’s great to hear that your previous curtains held up so well, even against tough conditions like the ferocious winds. We’re glad you chose us again for your replacement, and we hope the new curtains meet your expectations. If you need any assistance, feel free to reach out—we’re here to help

Nevada
1 review
0 helpful votes
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Very user-friendly website
February 6, 2025

Found them through Google (and glad I did)! They have three options and picking the right one was a bit challenging but then I found the "compare more" link and it gave me the full specifications. After that, ordering was simple. They also had a variety of coupon codes which discounted my purchase price. I really feel this was the best option to protect my investment and will be purchasing more covers from them in the future!

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! Thank you for your review! We’re so glad to hear that you found our website user-friendly and that the "compare more" link helped you make the best choice. It’s great to know that you took advantage of our coupon codes to get the best value. We’re thrilled that you feel confident in protecting your investment with our products and look forward to serving you with future cover needs!

California
1 review
0 helpful votes
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Fast shipping. Great product
February 6, 2025

Easy to order with fast shipping. Website is easy to navigate and order

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Keng! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

North Carolina
1 review
0 helpful votes
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I really like the quality of the products and they were shipped in a timely manner. I will be ordering from them again.

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Becky! Thank you for your feedback! We’re so glad to hear that you’re impressed with the quality of the clear tarps and that everything arrived on time. We’re looking forward to serving you again with your future orders!

Arizona
1 review
0 helpful votes
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Web site is extremely slow. Could be just the internet, but it took a long time for everything to process. The website itself was good!

Date of experience: February 8, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Richard! We sincerely apologize for any inconvenience you experienced and truly appreciate your feedback. We're thrilled to hear you enjoyed our website! We regret the slow loading experience and recommend clearing your browser’s cookies/cache or trying an incognito window, as this often helps resolve such issues. However, as your feedback is invaluable, we’ll make sure to share it with the relevant team to improve the experience. If you need any assistance in the meantime, please don’t hesitate to reach out!

California
1 review
0 helpful votes
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Pergola Cover
February 5, 2025

Easy install, perfect fit, high quality and just what we ordered

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Drew! Thank you for your feedback! We’re thrilled to hear that the pergola cover was easy to install, fit perfectly, and met your quality expectations. We appreciate your business and look forward to helping you with any future needs!

Arizona
1 review
0 helpful votes
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Grill cover
February 5, 2025

Works great. Fits perfect. I' have several of these for various things from Covers and All. This one was good as well as all the others.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Janice! Thank you for your feedback! We’re glad to hear that you had a great experience selecting and checking out products. We strive to make the process as smooth and efficient as possible for our customers. We look forward to serving you again in the future!

California
1 review
0 helpful votes
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Quick!
February 5, 2025

We ordered a custom cover and it was delivered quickly. Excellent product with quick service.

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Loren! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Minnesota
1 review
0 helpful votes
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Just as promised
February 5, 2025

Quality, Quick Delivery, and beyond fair price.
I don't buy a lot of custom tarps etc but now
I'VE GOT A GUY

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! Thank you for your review! We’re thrilled to hear that your experience met your expectations with quality, quick delivery, and great pricing. It’s wonderful to know that we’ve earned your trust for future custom tarp needs! We appreciate your business and look forward to being your go-to for all your future orders!

Virginia
1 review
0 helpful votes
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Custom Storage Bags
February 5, 2025

Great experience. I've used Covers & All in the past and will continue in the future.

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Felishia! Thank you for your feedback! We’re so glad to hear that you had another positive experience with us and that you’ll continue to choose us in the future. We truly appreciate your loyalty and look forward to assisting you with your next order!

Texas
1 review
0 helpful votes
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Great service and product
February 5, 2025

I was shocked at how responsive the company was, especially ordering around the holidays. The website was easy to use, I got a confirmation within 12 hours, and we received the cover in about 3 weeks. The cover is very nice material and fits perfect. Couldn't be happier!

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jessica! Thank you for your feedback! We’re so glad to hear that you had a positive experience, even during the busy holiday season. It’s great to know that the cover fits perfectly and meets your expectations. We truly appreciate your business and look forward to serving you again in the future!

Maine
1 review
0 helpful votes
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Very high quality
February 5, 2025

Excellent product and service, very satisfied with all aspects of transaction.

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey George! Thank you for your kind words! We’re thrilled to hear that you’re satisfied with both the product and the service. If you need any further assistance, please don’t hesitate to reach out—we’re here to help