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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Arizona
1 review
0 helpful votes
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Grill cover
February 5, 2025

Works great. Fits perfect. I' have several of these for various things from Covers and All. This one was good as well as all the others.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Janice! Thank you for your feedback! We’re glad to hear that you had a great experience selecting and checking out products. We strive to make the process as smooth and efficient as possible for our customers. We look forward to serving you again in the future!

California
1 review
0 helpful votes
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Quick!
February 5, 2025

We ordered a custom cover and it was delivered quickly. Excellent product with quick service.

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Loren! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Minnesota
1 review
0 helpful votes
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Just as promised
February 5, 2025

Quality, Quick Delivery, and beyond fair price.
I don't buy a lot of custom tarps etc but now
I'VE GOT A GUY

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! Thank you for your review! We’re thrilled to hear that your experience met your expectations with quality, quick delivery, and great pricing. It’s wonderful to know that we’ve earned your trust for future custom tarp needs! We appreciate your business and look forward to being your go-to for all your future orders!

Virginia
1 review
0 helpful votes
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Custom Storage Bags
February 5, 2025

Great experience. I've used Covers & All in the past and will continue in the future.

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Felishia! Thank you for your feedback! We’re so glad to hear that you had another positive experience with us and that you’ll continue to choose us in the future. We truly appreciate your loyalty and look forward to assisting you with your next order!

Texas
1 review
0 helpful votes
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Great service and product
February 5, 2025

I was shocked at how responsive the company was, especially ordering around the holidays. The website was easy to use, I got a confirmation within 12 hours, and we received the cover in about 3 weeks. The cover is very nice material and fits perfect. Couldn't be happier!

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jessica! Thank you for your feedback! We’re so glad to hear that you had a positive experience, even during the busy holiday season. It’s great to know that the cover fits perfectly and meets your expectations. We truly appreciate your business and look forward to serving you again in the future!

Maine
1 review
0 helpful votes
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Very high quality
February 5, 2025

Excellent product and service, very satisfied with all aspects of transaction.

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey George! Thank you for your kind words! We’re thrilled to hear that you’re satisfied with both the product and the service. If you need any further assistance, please don’t hesitate to reach out—we’re here to help

New York
2 reviews
2 helpful votes
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I couldn't be happier with my experience! From start to finish, the customer service was top-notch. They took the time to walk me through my measurements and compared them with the manufacturer's specs to make sure everything would fit perfectly. The attention to detail really made a difference. Once the measurements were finalized, the covers arrived in no time.

The best part? The covers fit like a glove! I had been eyeing covers from the original furniture manufacturer, but they were priced way too high. These covers are just as high quality, if not better, and at a fraction of the cost. Highly recommend for anyone looking for well-made, custom-fit outdoor furniture covers without breaking the bank. Couldn't be more pleased with the product and the service!

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Gabrielle! Thank you so much for your amazing 5-star review! We’re thrilled to hear that your experience was so positive, from the careful assistance with measurements to the perfect fit of your covers. We strive to provide high-quality products at great value, and it’s wonderful to know that we exceeded your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Illinois
1 review
0 helpful votes
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Great product, simple transaction
February 5, 2025

Ordering was easy. Good communication after order was placed. Products are made with heavy material. Overall very easy transaction

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Les! Thank you for your feedback! We're glad to hear that the ordering process was easy, and that our communication met your expectations. We're also pleased that you’re happy with the quality of the products. If you need any further assistance, please don’t hesitate to reach out—we’re here to help!

Florida
1 review
0 helpful votes
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All around perfect
February 5, 2025

This purchase was easy, and we all were pleased with the final products. We ordered two identical beds and both are perfect.

Date of experience: January 26, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Liz! Thank you for your feedback! We’re so happy to hear that your purchase was easy and that both beds turned out perfect. It’s great to know that you’re pleased with the final products. We appreciate your business and look forward to assisting you with any future needs!

Missouri
1 review
0 helpful votes
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Easy and quick delivery
February 4, 2025

Easy to understand how to measure our pizza oven. Delivered to us within days.

Date of experience: February 11, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Connie! Thank you for your feedback! We’re glad to hear that the instructions for measuring your pizza oven were clear and easy to follow. Making the process as simple as possible is important to us, and we’re happy it worked well for you. We look forward to helping with any future orders!

Missouri
1 review
0 helpful votes
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We started with photos and dimensions to support our design. We then exchanged many messages back and forth to finalize the design.

Date of experience: January 25, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Roger! Thank you for sharing your feedback. We appreciate your patience throughout the design process. Custom orders can sometimes take time to ensure every detail is just right, and we’re glad we could work together to finalize your cover design. Your input was invaluable, and we’re confident the cover will meet your expectations. If you need any further assistance, don’t hesitate to reach out.


Technical assistance has been awesome
March 8, 2024
Previous review

Technical assistance has been awesome

Date of experience: March 7, 2024
Florida
1 review
0 helpful votes
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Fit like a glove
February 4, 2025

Put the covers on as soon as they arrived and the fit is excellent, rain just rolls off, no puddles at all, custom fit the only way to go

Date of experience: January 25, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey William! Thank you for your feedback! We’re so glad to hear that the covers fit perfectly and that they’re doing an excellent job of shedding rain. Custom fit truly makes all the difference! We appreciate your business and look forward to serving you again in the future.

New York
1 review
0 helpful votes
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Was shopping fer a welder cover, $300 from miller, got one custom made from you guys fer $150, will review product when it arrives

Date of experience: February 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey William! Thank you for your feedback! We're glad we could provide a cost-effective solution for your needs. We look forward to hearing your thoughts once the product arrives. If you have any questions in the meantime, feel free to reach out!

Florida
1 review
0 helpful votes
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N/a
February 4, 2025

Good product. Easy site. Like product. Will buy from them again

Date of experience: January 25, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Beth! Thank you for your kind words! We’re delighted to hear that you found our site easy to use and are pleased with your product. Your intention to shop with us again truly means a lot to our team. We look forward to assisting you with your future purchases!

Hawaii
1 review
0 helpful votes
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Easy peasy!
February 4, 2025

Very easy to navigate ordering. Just take your measurements. They do the rest to perfection!

Date of experience: February 11, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We’re glad to hear that you found the ordering process easy to navigate! We’re just as excited for you to receive your products and hope they exceed your expectations. Thank you for choosing us, and we look forward to hearing your thoughts once your order arrives!

Maryland
1 review
0 helpful votes
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Fast service, quality product.
February 4, 2025

Order was processed and delivered quickly. Product is good quality. Good customer service - checked on order when there was some question on my intended purchase.

Date of experience: January 24, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We’re pleased to hear that you had a positive experience with our fast service and quality products. It’s great to know that our team’s attentiveness helped clarify your order and ensured your satisfaction. Thank you for choosing us, and we look forward to serving you again in the future!

Georgia
1 review
0 helpful votes
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I appreciate all the custom cover options.

Considering the amount of detail required for a custom cover, the website was quite easy to use.

The dimensions are as requested.

That said, I paid for, and expected, grommets on all four sides of the cover, not just the two longer sides. And I was quite clear in repeated communication that I did not want a drawstring.

Date of experience: February 12, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Scott, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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GREAT!
February 3, 2025

The staff we delt with were extremely patient as we decided upon the details and changes to the tarp we ordered. We would purchase from Cover&all again.

Date of experience: January 24, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Sharron! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Vintage glider cover
February 3, 2025

Always satisfied with covers made precise to my measurements.

Date of experience: January 24, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Na
February 3, 2025

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Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Herbert! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!