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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Vintage glider cover
February 3, 2025

Always satisfied with covers made precise to my measurements.

Date of experience: January 24, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Na
February 3, 2025

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Date of experience: January 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Herbert! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Very satisfied with experience
February 3, 2025

We received all of our covers in a timely manner. They were well made and looked equal to the factory covers in quality and craftsmanship. I particularly liked the fact that there is a plan detail with dimensions for accuracy before construction. Thank you!

Date of experience: January 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Darrell, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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Veryb favorable experience
February 3, 2025

Wish lettering placement on pizza oven cover could have been higher

Date of experience: January 24, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Norm! Thank you for your feedback! We appreciate your suggestion about the lettering placement on the pizza oven cover. Your input helps us improve our products and customization options. If you’d like to explore a revision or discuss further customization, please feel free to reach out to our customer support team. We’re here to help!

New Jersey
1 review
0 helpful votes
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Patch
February 3, 2025

All good. Good communication and service delivery. I received my item promptly

Date of experience: January 24, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Frank! We’re glad to hear that everything went smoothly and that you were satisfied with our communication and prompt delivery. Thank you for your kind words, and we look forward to assisting you again in the future!

California
1 review
0 helpful votes
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Covers
February 3, 2025

Not easy to return had to take photos. They are way to big and would cost a lot to back so we just live with them.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Valerie! Thank you for sharing your feedback. We understand your concerns regarding the size of the covers and the inconvenience of returning them. As the order was for standard-sized covers, we regret any misunderstanding about sizing expectations. For future reference, we do offer the option to enter custom sizes during the ordering process to ensure a perfect fit. We had offered the option to return the covers for a refund to address the issue, but we respect your decision not to proceed. Your feedback is valuable, and we will use it to improve our communication and ensure a better experience in the future.

Oregon
1 review
0 helpful votes
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Easy to customize
February 3, 2025

Very easy to enter dimensions of what I needed which was a little atypical - covering a small square fountain. Website was simple to navigate and the product is high quality.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Brad! Thank you so much for your feedback! We're thrilled to hear that you found our website easy to navigate and that entering your unique dimensions was straightforward. It's great to know our product met your expectations for quality. If you need anything else or have more custom projects in mind, don't hesitate to reach out.

New York
1 review
0 helpful votes
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Responsive and diligent
February 2, 2025

Team did a great job with communication and product in nice.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Guy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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You can't go wrong with Covers & All - They ROCK!

Good value, Good Quality and exactly what I wanted!

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Sheri! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Gr8 product
February 2, 2025

We needed a waterproof cover to protect mobile sound equipment. This covers perfectly.!

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Les! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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Very good
February 2, 2025

No problems with any products ordered. No problems. No problems.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Woody! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great
February 2, 2025

Wonderful easy to order. Its pretty much described above. Super easy to order with the website. No one else offers that.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Rosa! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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It is best to speak to customer service then use the web site.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Doug, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Virginia
1 review
0 helpful votes
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Covers for deep seating
February 2, 2025

A good product! I plan to purchase more! The covers are nice and heavy.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Joy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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The designers are very thorough
February 2, 2025

I ordered covers for a couch and two oblong shaped chairs. The process involved several iterations with the designers to complete and confirm the measurements.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Chuck! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
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Fits perfectly
February 2, 2025

Every item fit perfectly. Very quickly made and sent out. Rate a 10

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Julia! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Great
February 2, 2025

Easy to measure and order the product and have it solve my problem

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jonathan! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Massachusetts
1 review
0 helpful votes
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TOO MANY EMAILS1
February 2, 2025

Stop sending so many unneeded emails. Nobody needs a reminder to buy a custom made grill cover! Also nobody cares about your 15% off sale. If someone wants a custom cover they will order it!

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Jason, Thank you for your feedback, and we truly apologize if the emails have been overwhelming or unnecessary. We certainly don’t want to clutter your inbox with information that’s not relevant to you.We respect your preferences and will ensure that you no longer receive promotional emails from us. If there’s anything specific you'd like assistance with, please feel free to reach out.Thank you again for your input, and we appreciate your understanding.

South Carolina
1 review
0 helpful votes
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Clear tarps
February 2, 2025

Super easy to order. Everything was delivered as requested. Flawless

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Michael, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Louisiana
1 review
0 helpful votes
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Car Cover
February 2, 2025
Updated review

Andy was excellent on the phone making sure I got my order in.
He deserves a raise!
Robert

Date of experience: February 24, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Robert, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Very clear instructions
October 3, 2024
Previous review

Very clear instructions

Date of experience: September 23, 2024