On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Took a lot longer than expected. Communication was not smooth. The cover is good quality material, but was sold over-sized. I was informed it would be made larger, but I didn't expect it to be that large. Otherwise I'm happy. Thanks, Dave
Our cushions look like new! Great option for sprucing up lawn furniture.
It's a great product and it works very well, I would have liked it to have some sort of handle on the middle portion so that when it rains and hangs down into the fire pit opening, I can easily pull it up and dump the water. Otherwise it works really well
Easy ordering. Quality product with fast delivery.
The 800 numbers are too busy! No one answered on time the promise day did not make it for delivery I have to call back to follow up where my order is?
Love these covers. Will always order from you. Fast shipping also
This cover was just what I needed, I am very pleased.
Was looking for a cover for the new lg washtower (stacked washer/dryer) and came across this website. The website made it very easy and speaking to customer service made the process feel like my order was important and that they wanted to get the order, right!
Nice material and came quick. Definitely a little tight to pull on but easy to pull off so that's nice. Hopefully the tightness on the bottom will loosen up with time
A friend of mine told me that I didn't order a big enough cover for my new generator. But Covers and All added a little extra to the size and it fits perfectly!
Haven't received the covers yet but the website was easy to use. Received the covers and love them.
Haven't received the covers yet but the website was easy to use.
I am 110% Pleased with my product! The end resulting cover fit the Sound mixer PERFECTLY! I was particularly impressed with when I added information like the odd shape of the mixer and the last minute request to have an opening back flap to allow for cables I was presented an actual Diagram blueprint of the design its dimensions and a Velcro rear flap which works out PERFECTLY for the device I wanted to cover. I will be shopping here again and Already have an Idea in mind of another thing Id like to get a custom cover for!
This was surprisingly easy to do! The team at Covers &All did a great job confirming and executing our oddly shaped cover and we are so appreciative! It feels like great quality and looks great in our yard! Thank you!
Excellent quality, fast shipping. I needed new seat cushions for an outdoor patio set, but they aren't a standard size. I was able to order the covers to the exact size needed and they fit perfectly.
We wanted to install some sort of clear vinyl curtains on the outside edge of our covered back patio to prevent snow and rain from drifting/blowing on the patio. We ordered a couple of these from Covers & All in custom sizes with grommets and Velcro. They arrived in a timely fashion, and were just as I had specified in the order. I hung them up and they are exactly what we wanted, and do exactly what we hoped they would do. They look nice, and seem very sturdy and well made.
Smooth e-commerce and custom products -shipping was pretty quick too
This should have been disclosed during the ordering process. Now I am afraid to touch them or sit under them.
Hi Jenny, Please accept our sincere apologies for any inconvenience this may have caused you, and understand that seeing this kind of information may put you off from using the product. As a result, we have forwarded your concern to our team who will contact you shortly with a detailed explanation of all the facts and the resolution.
The website was easy to navigate, finalizing my order was easy, overseas shipping was relatively fast and the quality was better than expected. I will order again in the future.
I love that they are custom cover sizes. I got the cover in the grey and it matched the website swatch, they are great for outdoor furniture. I recommend getting covers directly from them, only wish that they had more colors to choose from but these are still great!
Well, almost perfect. The custom covers I bought to fit chairs that were hard to measure came out perfectly. Somehow the measurements were wrong on the easiest to measure table. Apparently, it was my fault. I measured that thing multiple times. I don't know what went wrong.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jimmy, We are sorry to note your disappointment in regards to the delivery and apologize that you were unable to connect with us via call. We always try to provide the best service. However, sometimes due to the heavy call flow, we missed the call and we apologize for the same. Furthermore, the order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&All has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. The same is mentioned in our terms of use. However, we can certainly understand your concern. As your feedback is important to us, we have passed the same to the respective concerned teams to make the customer experience better.