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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,059
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Daybed cover
April 1, 2022

The order process was so easy & the cover exceeded my expectations!

Date of experience: April 1, 2022
New York
2 reviews
0 helpful votes
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Buying more!
April 1, 2022

Great quality. Delivered sooner than promised. I have to cover 3 sides, this was just a trial and it was exactly what I needed. Im ordering the other 2.

Date of experience: April 1, 2022
Arizona
1 review
0 helpful votes
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So fast and great quality
April 1, 2022

I ordered something that had to be specially made to order and it came writhing 3 days, and fit perfectly. The color was off but other than that zero complaints!

Date of experience: April 1, 2022
Washington
1 review
0 helpful votes
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I'm very pleased.
April 1, 2022

I ordered a cover for an outdoor table. The cover is of very sturdy material and a nice color of beige.

Date of experience: April 1, 2022
Nevada
1 review
0 helpful votes
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Great product!
April 1, 2022

We are very pleased with the quality and workmanship of our Sauna cover.
We received our cover quickly and were able to track the shipment.
Great experience and would highly recommend

Date of experience: April 1, 2022
Arizona
2 reviews
0 helpful votes
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Great cover
April 1, 2022

Great quality cover and fits well with custom sizing. Highly recommend.

Date of experience: April 1, 2022
Georgia
1 review
0 helpful votes
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Great TV Cover
April 1, 2022

This cover is perfect for my outdoor tv. Very well made and durable. So pleased!

Date of experience: April 1, 2022
Wisconsin
1 review
0 helpful votes
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Product not as described.
April 1, 2022

Happy with tarps but only 4 grommets in them. Descriptions says there are more. Had to go buy a grommet kit to install more
Fast shipping but not happy with FedEx.

Date of experience: April 1, 2022
Pennsylvania
2 reviews
0 helpful votes
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Patio Furniture Covers
May 1, 2022
Updated review

The cover choices are somewhat confusing. The drawings for the different options don't adequately differentiate your products. I spoke with people at Customer Service, but that didn't clarify anything. I finally chose a cover style and received the product promptly. I am very satisfied with the furniture covers, I just wish it was easier to navigate your website and place the order.

Date of experience: April 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Dennis, We are sorry for the inconvenience caused to you and apologize that our service does not meet your expectations. As we are in a custom business, we have tried to list all types of product designs and categorize the same over the website as per our past experience and data. However, we do acknowledge that there is always a scope for improvement. We understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. As your feedback is important to us, we have passed the same to the respective concerned teams to make the customer experience better. We are glad to know that you like the product and received it in a timely manner. We look forward to serving you again with your next order!


Cover choices are somewhat confusing
March 17, 2022
Previous review

Cover choices are somewhat confusing

Date of experience: March 17, 2022
Florida
1 review
0 helpful votes
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Perfect!
April 1, 2022

It was just what I needed. Great value and quality.

Date of experience: April 1, 2022
Oregon
1 review
0 helpful votes
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Great Product
April 1, 2022

Ordering was simple with clear instructions for each measurement to cover a outdoor grill and counter. Product arrived on time and fits as expected.

Date of experience: April 1, 2022
California
1 review
0 helpful votes
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BBQ cover
April 1, 2022

High quality, fits great. Perfect. Shipping was fast, and well packed

Date of experience: April 1, 2022
Arkansas
1 review
0 helpful votes
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Ordering a custom piece is easy on the website. I will be a repeat customer soon.

Date of experience: April 1, 2022
North Carolina
1 review
0 helpful votes
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Great Product
April 1, 2022

Fast service and perfect fit! Well pleased. Will purchase again!

Date of experience: April 1, 2022
Arizona
1 review
0 helpful votes
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Back kitchen and patio covers
April 1, 2022

Ordering was easy with exact measuring points and the product is of good quality. Very pleased with my purchase.

Date of experience: April 1, 2022
Colorado
1 review
0 helpful votes
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Bench cushions for a camper van
April 1, 2022

Really great covers for my sons van cushions. Very affordable. Fast delivery. Thank you

Date of experience: April 1, 2022
California
2 reviews
0 helpful votes
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Fire Pit Cover
April 1, 2022

The fire pit cover fits perfectly and I love the color! I love it!

Date of experience: April 1, 2022
Arizona
1 review
0 helpful votes
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Great Product
April 1, 2022

Perfect fit, exactly what I wanted. Will order from these folks again!

Date of experience: April 1, 2022
Arizona
1 review
0 helpful votes
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Canopy
April 1, 2022

Delivered as ordered. Color, shape and size fit perfectly.

Date of experience: April 1, 2022
Wisconsin
1 review
0 helpful votes
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Side zipper
May 1, 2022

I ordered seat and back covers. I somehow did not see the color I picked for the back cover reverted to the default beige so I have blue seats & beige backs.
Also I double checked the width and height measurements from the order and I did enter them correctly, the zipper for the backs is on the side, the height.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2022