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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,059
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Wisconsin
1 review
0 helpful votes
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Disappointing
May 2, 2022

I expected a cover for a Christmas tree but all it would cover is a pair of skis!

Date of experience: April 2, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Kathryn, we sincerely apologize for the inconvenience this has caused you. Reviewing the details, we can check that the order was placed in the default dimensions mentioned on the website. Unfortunately, we are unable to find any error on our end. At Covers&all we believe in Customer Satisfaction, hence, our team has offered the best possible resolution to the issue.

If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.

Minnesota
1 review
0 helpful votes
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Furniture covers
April 2, 2022

Arrived on time. We're waiting to set out the furniture and check for fit.

Date of experience: April 2, 2022
Texas
1 review
0 helpful votes
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Perfect fit. Great product!
April 2, 2022

Made to Custom size to cover my bike basket! Very reasonable cost,

Date of experience: April 2, 2022
North Carolina
1 review
0 helpful votes
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Happy AGAIN!
April 2, 2022

This is my second purchase with coversandall. I have been more than pleased with their products and will definitely return to them with future needs.

Date of experience: April 2, 2022
Diane H.
Massachusetts
1 review
0 helpful votes
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Loveseat Cushion Cover
April 2, 2022

Extremely easy to understand how to order a custom cover. The cover was perfect and really well made!

Date of experience: April 2, 2022
Tennessee
1 review
0 helpful votes
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Great product and value
April 2, 2022

I was very happy with my recent purchase of outdoor covers. They are well made and the price was significantly lower than other sellers. I plan to use again in the future.

Date of experience: April 2, 2022
Texas
2 reviews
0 helpful votes
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Patios cushion covers
April 2, 2022

Great waterproof cover cushions for our patio furniture. Beautiful charcoal color. Amazing customer service.

Date of experience: April 2, 2022
Texas
1 review
0 helpful votes
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Great product
April 2, 2022

I requested the wrong measurements, so I need to order another cover, but the one I received is beautiful!

Date of experience: April 2, 2022
Michigan
1 review
0 helpful votes
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Consistently perform
April 2, 2022

I've ordered multiple Outdoor Curtains over the past 3 years. I can count on the same material and quality construction and color each time.

Date of experience: April 2, 2022
Florida
1 review
0 helpful votes
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Custom covers
May 2, 2022

We measured our current covers and ordered new custom covers but they did not fit. We're way too large and could not be used.

Date of experience: April 2, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Jon, we sincerely apologize for the inconvenience this has caused you. As per our records, your covers were made to the exact measurements you have ordered. Now that you claimed you received the covers in incorrect sizes, we request you to help us with the following, as we require this information that supports the claim for a replacement or a refund.

1) The images of covers on the product showing its fitting.

2) As there's a size issue, measure each side of the covers. Please take a picture of it showing the error in measurements with a full-size photo of the cover skirt on the Product with the tape measure.

3) A taffeta label that is sewn to the edges inside your cover (this is to identify the product).

​Upon receipt, we'll investigate further and conclude this with the best possible outcome. You can share the details with us by raising a ticket from your Covers&all account.

Maryland
1 review
0 helpful votes
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Measurement Request Honored
April 2, 2022

I requested they not allow 2" to the measurement given (as shown) so that mu fitment would be tighter and that request was accommodated.

Date of experience: April 2, 2022
Germany
1 review
0 helpful votes
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Custom triangle Awning
April 2, 2022

Excellent follow-up too measurements submitted and timely delivery. You are a great company to work with! Thank you.

Date of experience: April 2, 2022
Arizona
1 review
0 helpful votes
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Exactly what I asked for! Exactly.
April 2, 2022
Updated review

You allow for odd designs like I need and that is fantastic! My design was far from simple...

Date of experience: April 1, 2022

The help BOT was extremely slow...
March 18, 2022
Previous review

The help BOT was extremely slow... in fact the site was slow. However... you allow for odd designs like I need and that is fantastic!

Date of experience: March 18, 2022
California
1 review
0 helpful votes
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Chair covers
April 2, 2022

Easy to place the order. Awesome quality. Look great on the chairs.

Date of experience: April 1, 2022
Arizona
3 reviews
0 helpful votes
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Christmas Tree cover
April 2, 2022

We ordered our cover and received it in a very short time. It fitted perfectly and was fabulously constructed! Can't recommend it enough!

Date of experience: April 1, 2022
Arizona
1 review
0 helpful votes
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I was skeptical!
April 2, 2022

I was skeptical that a custom cover could be as good as the manufactured original. In fact, it looks better and the stitching is far superior to the original. I must admit, I looked at other online spa cover manufacturers first. Their reviews were poor even though the price was a bit better. I am glad I choose Covers and All. The price turned out to be 30% less than the original manufactures quote for replacement. The other thing I appreciated was a representative called me to confirm my choices and measurements. They accurately told me the lead time to completion.

Date of experience: April 1, 2022
Montana
1 review
0 helpful votes
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Cover
April 2, 2022

Didn't fit as well as I'd like. It needs more adjustment.

Date of experience: April 1, 2022
Florida
1 review
0 helpful votes
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Very well made.
April 2, 2022

It was very easy to place the order and to follow the steps.

Date of experience: April 1, 2022
New York
1 review
0 helpful votes
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GREAT RODUCT AND SERVICE
April 2, 2022
Updated review

WOW - Great quality, color and size is perfect. The cost was reasonable and we a very satisfied.

Date of experience: April 1, 2022

SITE WAS PRETTY GOOD
March 12, 2022
Previous review

SITE WAS PRETTY GOOD

Date of experience: March 12, 2022
California
1 review
0 helpful votes
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Extremely happy with the pre-sales engineering process, communication, and speedy delivery. The product speaks for itself and fits my furniture very well. Excellent company!

Date of experience: April 1, 2022