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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Washington
1 review
0 helpful votes
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Great Experience
April 2, 2022
Updated review

Covers & All made the process of purchasing a customized fire pit cover very easy. Great product, great service and a great price.

Date of experience: April 2, 2022

Had trouble after entering address and proceeding to...
April 7, 2022
Previous review

Had trouble after entering address and proceeding to payment when using Edge browser. Switched over to Chromecast to place order and things went better

Date of experience: March 8, 2022
Virginia
1 review
0 helpful votes
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Patio couch custom cover
April 2, 2022

Easy ordering experience with gray communication. A little worried it is too loose and the wind will catch it…but we are hopeful!

Date of experience: April 2, 2022
Texas
1 review
0 helpful votes
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Fire Pit Table Cover
April 2, 2022

Fits perfectly after going back and forth with the measurements. Very Well made. Great value!

Date of experience: April 2, 2022
Florida
2 reviews
0 helpful votes
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PERFECT!
April 2, 2022

We have been looking for a Cover as the EGG we bought was little different than others! Covers & All made the Process Easy. Very Precise on the Measurements.

Date of experience: April 2, 2022
New Hampshire
1 review
0 helpful votes
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Not happy with the fit.
May 2, 2022

I ordered the cover for my Weber S-470 gas grill assuming the dimensions were correct - it was winter in New England so I did not want to go out and measure it. Now that I have tried the cover, it is too large and hangs on the ground. The dimensions for the Weber E-470 seem to be much closer to the dimensions of my actual S-470 and match the dimensions of the S-470 on the Weber website. The material and workmanship appear to be top-notch, but I am not happy at all with the fit - very sloppy. Considering that the S-470 height dimension on the coversandall website is 48" and my actual height is 50.5 inches, the cover should not be dragging on the ground.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2022
Wisconsin
1 review
0 helpful votes
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Disappointing
May 2, 2022

I expected a cover for a Christmas tree but all it would cover is a pair of skis!

Date of experience: April 2, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Kathryn, we sincerely apologize for the inconvenience this has caused you. Reviewing the details, we can check that the order was placed in the default dimensions mentioned on the website. Unfortunately, we are unable to find any error on our end. At Covers&all we believe in Customer Satisfaction, hence, our team has offered the best possible resolution to the issue.

If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.

Minnesota
1 review
0 helpful votes
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Furniture covers
April 2, 2022

Arrived on time. We're waiting to set out the furniture and check for fit.

Date of experience: April 2, 2022
Texas
1 review
0 helpful votes
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Perfect fit. Great product!
April 2, 2022

Made to Custom size to cover my bike basket! Very reasonable cost,

Date of experience: April 2, 2022
North Carolina
1 review
0 helpful votes
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Happy AGAIN!
April 2, 2022

This is my second purchase with coversandall. I have been more than pleased with their products and will definitely return to them with future needs.

Date of experience: April 2, 2022
Diane H.
Massachusetts
1 review
0 helpful votes
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Loveseat Cushion Cover
April 2, 2022

Extremely easy to understand how to order a custom cover. The cover was perfect and really well made!

Date of experience: April 2, 2022
Tennessee
1 review
0 helpful votes
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Great product and value
April 2, 2022

I was very happy with my recent purchase of outdoor covers. They are well made and the price was significantly lower than other sellers. I plan to use again in the future.

Date of experience: April 2, 2022
Texas
2 reviews
0 helpful votes
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Patios cushion covers
April 2, 2022

Great waterproof cover cushions for our patio furniture. Beautiful charcoal color. Amazing customer service.

Date of experience: April 2, 2022
Texas
1 review
0 helpful votes
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Great product
April 2, 2022

I requested the wrong measurements, so I need to order another cover, but the one I received is beautiful!

Date of experience: April 2, 2022
Michigan
1 review
0 helpful votes
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Consistently perform
April 2, 2022

I've ordered multiple Outdoor Curtains over the past 3 years. I can count on the same material and quality construction and color each time.

Date of experience: April 2, 2022
Florida
1 review
0 helpful votes
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Custom covers
May 2, 2022

We measured our current covers and ordered new custom covers but they did not fit. We're way too large and could not be used.

Date of experience: April 2, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Jon, we sincerely apologize for the inconvenience this has caused you. As per our records, your covers were made to the exact measurements you have ordered. Now that you claimed you received the covers in incorrect sizes, we request you to help us with the following, as we require this information that supports the claim for a replacement or a refund.

1) The images of covers on the product showing its fitting.

2) As there's a size issue, measure each side of the covers. Please take a picture of it showing the error in measurements with a full-size photo of the cover skirt on the Product with the tape measure.

3) A taffeta label that is sewn to the edges inside your cover (this is to identify the product).

​Upon receipt, we'll investigate further and conclude this with the best possible outcome. You can share the details with us by raising a ticket from your Covers&all account.

Maryland
1 review
0 helpful votes
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Measurement Request Honored
April 2, 2022

I requested they not allow 2" to the measurement given (as shown) so that mu fitment would be tighter and that request was accommodated.

Date of experience: April 2, 2022
Germany
1 review
0 helpful votes
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Custom triangle Awning
April 2, 2022

Excellent follow-up too measurements submitted and timely delivery. You are a great company to work with! Thank you.

Date of experience: April 2, 2022
Arizona
1 review
0 helpful votes
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Exactly what I asked for! Exactly.
April 2, 2022
Updated review

You allow for odd designs like I need and that is fantastic! My design was far from simple...

Date of experience: April 1, 2022

The help BOT was extremely slow...
March 18, 2022
Previous review

The help BOT was extremely slow... in fact the site was slow. However... you allow for odd designs like I need and that is fantastic!

Date of experience: March 18, 2022
California
1 review
0 helpful votes
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Chair covers
April 2, 2022

Easy to place the order. Awesome quality. Look great on the chairs.

Date of experience: April 1, 2022
Arizona
3 reviews
0 helpful votes
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Christmas Tree cover
April 2, 2022

We ordered our cover and received it in a very short time. It fitted perfectly and was fabulously constructed! Can't recommend it enough!

Date of experience: April 1, 2022