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Covers & All USA

4.4

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,055
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Ohio
1 review
0 helpful votes
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Tarp cover
February 2, 2025

Very good service and happy with the canvas I would purchase from them again

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, William, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Fantastic service and products
February 2, 2025

Easy to work with and products are fantastic, they make sure all the dimensions make sense

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Iowa
1 review
0 helpful votes
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Very durable
February 2, 2025

Definitely like the quality and durability of this cover. The extra few inches to slip the cover on and off is nice but is almost too loose for what I am using it for, but I will make it work with the tie downs that I had added to the cover.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Garet! Thank you for your feedback! We’re thrilled to hear you like the quality and durability of the cover. We understand that the extra inches for ease of use might feel a bit loose for your specific needs, but we're glad to hear that the tie-downs are helping you make it work. We appreciate you sharing your experience, and we’re always here if you need any further assistance.

Washington
1 review
0 helpful votes
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I'm using these to cover different things other than a fire pit.

Date of experience: January 22, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Nicholas! Thank you for your feedback! It’s great to hear that you’ve found a creative way to use the product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Nice Material, but the sizing was off
February 1, 2025

I provided the exact dimensions straight from the freezer manufacturer's website and even added a few extra centimeters for clearance. However, when I tried to put the cover on the chest freezer, it didn't fit properly. I ended up having to cut one side to make it work. On a positive note, the material is very durable.

Date of experience: January 22, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Matthew, Thank you for sharing your experience with us, and we're happy to hear that you’re satisfied with the durability of the material! We sincerely apologize for the sizing issue you encountered. We understand how frustrating it must be when the product doesn’t fit as expected, despite taking care with the dimensions.If you experience similar issues in the future or need any assistance, please don’t hesitate to reach out to our 24/7 call or chat helplines. Our team is always here to support you and help ensure the best possible solution.Thank you again for your feedback, and we truly appreciate your understanding.

Montana
1 review
0 helpful votes
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Quality product
February 1, 2025

Shopping was easy online. I was able to get the custom tarps the right size and made of a sturdy construction

Date of experience: January 22, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Forrest! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Nebraska
1 review
0 helpful votes
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High quality cover.
February 1, 2025

We are very pleased with the cover. There was an issue with communication from the company...we uploaded the image and tracked the progress seeing it was in "processing." We didn't understand the delay and hadn't received an e-mail from the company. I sent an e-mail (and also tried to call) with no success. It wasn't until I logged in and saw the company asked for us to "okay" a schematic they had drawn up of the cover before moving ahead to make it. Once we did that the cover was delivered to our home in less than a week (very well packaged).

Date of experience: January 22, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Julie, Thank you for your feedback, and we are so glad to hear that you are pleased with the cover! We sincerely apologize for the communication issues you encountered during the process. We understand how frustrating it must have been to experience delays and a lack of clarity regarding the approval of the schematic.

Unfortunately, it appears that the call you attempted was disconnected due to a technical glitch on our end, and we deeply regret any inconvenience this may have caused. Please know that we have forwarded your feedback to our team in order to address this and improve our communication process moving forward, ensuring a smoother experience for all of our customers.

We truly appreciate your understanding, and we are grateful for your patience throughout the process. If there is anything else we can assist you with, please do not hesitate to reach out.

Missouri
1 review
0 helpful votes
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Customer service handled my concerns and helped to resolve all problems

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Trina! We are delighted to hear that you are pleased with our product and service. Since your comments reflect a positive experience, we’d really appreciate it if you could update your rating to 5 stars. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Perfect Heater cover!
February 1, 2025

I measured and ordered a cover through this company skeptical about not seen the material in person. This was for a small heater that runs off a propane tank. The cover is being used as a dust cover when the heater was not in use. What i received was better than expected and fit like a glove. The material was thick, designed the way I wanted with cinch cords and I can guarantee that it will last a lifetime. I would recommend this company to anyone! Thank you!

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Corey! Thank you for sharing your experience! We’re delighted to hear that the heater cover exceeded your expectations and fit perfectly. It’s great to know that the material, design, and cinch cords met your needs and that you’re confident in its durability. Your recommendation means so much to us, and we’re thrilled to have earned your trust. If there’s anything else we can assist you with or if you have more projects in mind, we’d be happy to help.

New Mexico
1 review
0 helpful votes
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Get Covered!
January 31, 2025

The guy who makes the cover is well versed in what to question to make sure he has the pattern you want. Ie, good communication, thanks!

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Marcia, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Boat cover
January 31, 2025

Staff was very helpful in making sure I ordered the right cover that I needed thanks

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Holly, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Outdoor cushion covers
January 31, 2025

I measured. The fit was perfect. The quality is top-notch. The zippers are good quality. The material is good quality. The overall appearance exactly what you want for a nice outdoor cushion. I am more than pleased.

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Marykate, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Water bowl covers
January 31, 2025

Easy process. Got in a timely manner. Just as I ordered. Thank you

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Monica, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Hawaii
1 review
0 helpful votes
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Love these covers!
January 31, 2025

Great quality, fits my pillows perfectly, even the custom pillows.

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jessica! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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This will be my go to company for covers. The fabric is heavy duty!

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jayne! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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I had ordered a specific cover. Order was placed tentative delivery date was the 17th, and it arrived two days prior, which was great to have happen.

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Kevin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
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Excellent Product and Service
January 31, 2025

Ordered a custom cover. The team was quick to respond and worked with me to ensure the cover would meet my exact needs. Overall the process is quick and easy and the product is high quality.

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Joseph, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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See the outdoors
January 31, 2025

Received my order in a timely fashion. Have yet to unpack and install my clear tarps due to time and inclement weather.(snow and zero temps). Your packaging was top notch. Hope to get these installed soon. Thank you for your concern. I will contact you if there are any issues.

Date of experience: January 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Gordon! Thank you for your feedback! We're glad to hear that your order arrived promptly and that you were satisfied with the packaging quality. We understand that weather conditions can delay installation, but we’re confident the clear tarps will meet your expectations once installed. If you encounter any issues or have questions, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to assisting you again in the future! Stay warm and safe!

California
1 review
0 helpful votes
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Detailed Design Assistance
January 31, 2025

The process for a completely custom cover design begins with submitting measurements and photos online. Email response includes detailed graphic designs and request for additional measurements needed. All done via email. Once design is approved it's produce and delivered as stated. All very organized to insure a great fit. Outstanding quality and design for the price!

Date of experience: January 20, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathleen! Thank you for sharing your feedback! We’re thrilled to hear you found the custom cover design process straightforward and organized. Ensuring accurate measurements and providing detailed designs are key to delivering a great fit and high-quality product. We're delighted that you’re pleased with the quality and design at the price point. If you have any questions or need assistance, please don't hesitate to reach out to us.

New York
1 review
0 helpful votes
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Customer Service was Great
January 31, 2025

Customer service addressed an issue with the product and provided a replacement.

Date of experience: January 20, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Anthony, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!