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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,055
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Quality cover
March 28, 2022

The quality of material and fit is perfect. The detail in the planning and design is a process and goes back and forth but well worth the time.

Date of experience: March 28, 2022
Delaware
1 review
0 helpful votes
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Perfect'
March 28, 2022

I have an odd sized window sill that my cats live to sit in and I wanted a cushion for it. I couldn't find the right size. I entered my dimensions and they made the perfect cushion cover! And it arrived quickly also!

Date of experience: March 28, 2022
Minnesota
2 reviews
1 helpful vote
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Cover for my side burners
March 28, 2022
Updated review

The cover I received was of high quality. However I was having issues with the measurement. I gave them the exact size of my burner and I asked if I need to add 1/2 inch for slack. I called twice and the person answering the call did not know. One told me that she will put a note in the system. I also sent them a message online, all I get was I need to pay extra of $8. This happened twice. At the end I just paid the $8, I didn't care if it fit or not, so frustrating. The cover fit the burner perfectly. I will definately order from them again.

Date of experience: March 28, 2022

Having issue with payment
March 25, 2022
Previous review

Having issue with payment. Tried like 5 times.

Date of experience: February 22, 2022
Washington
1 review
0 helpful votes
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I had no idea that my order was on hold because you had not recieved $3.99.

Date of experience: March 28, 2022
Illinois
3 reviews
1 helpful vote
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Fast shipping and great product
March 28, 2022

Easy to choose and order online. Great product description!

Date of experience: March 28, 2022
District of Columbia
1 review
0 helpful votes
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Great service
March 28, 2022

Item exactly as described. Fit perfectly and color true to picture. Delivered on time.

Date of experience: March 28, 2022
New York
1 review
0 helpful votes
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Excellent Product
March 28, 2022

Covers and All are great to deal with. They will send you a drawing with dimensions for you to tweek or ok, and you can call them and discuss the cover plan if you are uncertain. A+++++

Date of experience: March 28, 2022
Missouri
1 review
0 helpful votes
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Pizza Oven Cover
March 28, 2022

Thorough. They made sure the cover was perfectly fit for the pizza oven

Date of experience: March 28, 2022
Virginia
1 review
0 helpful votes
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Great service and product
March 27, 2022

Easy to navigate custom covers. I needed a cover for a hand made day bed swing, and happened to find what looked like just the right cover for the swing itself at covers and all via a google search. Custom dimensions were just what I needed and easy to request on the product page. A designer checked in to make sure I was getting exactly what I needed. The product arrived on time and is just what I was looking for!

Date of experience: March 27, 2022
New Jersey
1 review
0 helpful votes
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Very happy.
March 27, 2022

Very satisfied so far.
Hope not to be disappointed.

Date of experience: March 27, 2022
California
3 reviews
0 helpful votes
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Great customer service and product
March 27, 2022
Updated review

Excellent web site for measurements and selection of types of product.

Date of experience: March 26, 2022

Great website
July 9, 2021
Previous review

Great website

Date of experience: July 9, 2021
Texas
1 review
0 helpful votes
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Excellent Experience
March 26, 2022

Easy online ordering, great product, looks fantastic, and a perfect fit!

Date of experience: March 26, 2022
Idaho
1 review
0 helpful votes
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This was very easy to order a cover for my lawn mower. Several prompts to make sure you measure right and great explanation on cover durability and color. Two thumbs up from me.

Date of experience: March 26, 2022

Easy Web site
October 5, 2020
Previous review

Easy Web site. Very user friendly

Date of experience: October 4, 2020
California
1 review
0 helpful votes
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Great, excellent, and prompt. I would order again.

Date of experience: March 26, 2022
California
1 review
0 helpful votes
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Fits perfectly
March 26, 2022

They were quick to respond to questions, and quick to make and ship. The price was very affordable.

Date of experience: March 26, 2022
Georgia
1 review
0 helpful votes
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Custom Fit at a Great Price!
March 26, 2022

Very user-friendly site-easy to navigate! We are 100% satisfied with our custom fit cushions! Excellent customer service, too!

Date of experience: March 25, 2022
Maine
1 review
0 helpful votes
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Remarkable
March 27, 2022

In the past couple of months I have ordered a total of over 20 cushion covers of a variety of sizes for throw pillows, cushion seats, cushion backs, and ottoman cushions, along with two very large L-shaped sectional covers for our New Hampshire screened in porch.
I am beyond satisfied with the product quality, ordering ease, and ship time. They even caught a measuring mistake I made and gave me the opportunity to make alterations prior to making the product.
Highly recommend!

Date of experience: March 25, 2022
California
1 review
0 helpful votes
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Excellent Product & Service!
March 25, 2022

I needed to order a custom chair and table rack cover for my church. Covers & All were able to create and deliver great custom covers with our church's logo.

Date of experience: March 25, 2022
GB
1 review
0 helpful votes
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Exactly as Requested
March 27, 2022

I have taken delivery of 4 patio chair covers and want to confirm how delighted I am with everything.
The quality, stitching, material and least but not least the accuracy of the measurements to cover these irregular hammock style chairs.
I most certainly would use this service again should the need arise and I certainly hope to get many years of service from these covers.
So many thanks to all involved in dealing with my order.

Date of experience: March 25, 2022
Canada
1 review
0 helpful votes
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Fire Pit Cover
March 25, 2022

Easy to order, fit the fire pit well to protect from water while we are away and looks wonderful

Date of experience: March 25, 2022