Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The quality of material and fit is perfect. The detail in the planning and design is a process and goes back and forth but well worth the time.
I have an odd sized window sill that my cats live to sit in and I wanted a cushion for it. I couldn't find the right size. I entered my dimensions and they made the perfect cushion cover! And it arrived quickly also!
The cover I received was of high quality. However I was having issues with the measurement. I gave them the exact size of my burner and I asked if I need to add 1/2 inch for slack. I called twice and the person answering the call did not know. One told me that she will put a note in the system. I also sent them a message online, all I get was I need to pay extra of $8. This happened twice. At the end I just paid the $8, I didn't care if it fit or not, so frustrating. The cover fit the burner perfectly. I will definately order from them again.
Having issue with payment. Tried like 5 times.
I had no idea that my order was on hold because you had not recieved $3.99.
Easy to choose and order online. Great product description!
Item exactly as described. Fit perfectly and color true to picture. Delivered on time.
Covers and All are great to deal with. They will send you a drawing with dimensions for you to tweek or ok, and you can call them and discuss the cover plan if you are uncertain. A+++++
Thorough. They made sure the cover was perfectly fit for the pizza oven
Easy to navigate custom covers. I needed a cover for a hand made day bed swing, and happened to find what looked like just the right cover for the swing itself at covers and all via a google search. Custom dimensions were just what I needed and easy to request on the product page. A designer checked in to make sure I was getting exactly what I needed. The product arrived on time and is just what I was looking for!
Very satisfied so far.
Hope not to be disappointed.
Excellent web site for measurements and selection of types of product.
Easy online ordering, great product, looks fantastic, and a perfect fit!
This was very easy to order a cover for my lawn mower. Several prompts to make sure you measure right and great explanation on cover durability and color. Two thumbs up from me.
Great, excellent, and prompt. I would order again.
They were quick to respond to questions, and quick to make and ship. The price was very affordable.
Very user-friendly site-easy to navigate! We are 100% satisfied with our custom fit cushions! Excellent customer service, too!
In the past couple of months I have ordered a total of over 20 cushion covers of a variety of sizes for throw pillows, cushion seats, cushion backs, and ottoman cushions, along with two very large L-shaped sectional covers for our New Hampshire screened in porch.
I am beyond satisfied with the product quality, ordering ease, and ship time. They even caught a measuring mistake I made and gave me the opportunity to make alterations prior to making the product.
Highly recommend!
I needed to order a custom chair and table rack cover for my church. Covers & All were able to create and deliver great custom covers with our church's logo.
I have taken delivery of 4 patio chair covers and want to confirm how delighted I am with everything.
The quality, stitching, material and least but not least the accuracy of the measurements to cover these irregular hammock style chairs.
I most certainly would use this service again should the need arise and I certainly hope to get many years of service from these covers.
So many thanks to all involved in dealing with my order.
Easy to order, fit the fire pit well to protect from water while we are away and looks wonderful
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.

