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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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West Virginia
2 reviews
0 helpful votes
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Go for it! They are great.
March 31, 2022

I was really skeptical after reading reviews, but the quality of the covers were beyond my expectations.

I didn't want to have to buy all new cushions because our covers were looking ratty. So I decided to give Covers & All a shot. (Considering getting new covers cost me less than half of what all new cushions would cost.)

They ended up PERFECT and the material will definitely hold up for years!

Date of experience: March 31, 2022
Tennessee
1 review
0 helpful votes
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Exceeded expectations
March 31, 2022

Easy order process, good prices, good quality, came exactly as ordered

Date of experience: March 30, 2022
New York
1 review
0 helpful votes
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Great quality and prices!
March 31, 2022

So easy to order and check out! Many options for sizes and colors!

Date of experience: March 30, 2022
California
2 reviews
0 helpful votes
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Always happy with the fit and quality
March 31, 2022
Updated review

Easy to use website for ordering custom size covers.

Date of experience: March 30, 2022

Easy to use site
October 23, 2021
Previous review

Easy to use site. Good descriptions of product specs and features

Date of experience: October 23, 2021
Georgia
1 review
0 helpful votes
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Love the product- delivery time was terrible
April 29, 2022
Updated review

The ordering process was easy and appreciate Covers and All sending a confirmation of dimensions as I mis-measured the first time. They were very responsive and the order "shipped" quickly. That's when things broke down. The items were shipped via Fed-Ex and were hung up in customs. I could not get confirmation on delivery date from Federal Express and Covers and All would not return my calls or emails. The items were finally delivered and are high quality and fit perfectly. A lousy shipping and customer service experience.

Date of experience: March 30, 2022

Easy to select the right size
February 25, 2022
Previous review

Easy to select the right size

Date of experience: February 25, 2022
Connecticut
1 review
0 helpful votes
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Awesome
March 30, 2022

Very good quality and great price fast shipping overall a good experience

Date of experience: March 30, 2022
Pennsylvania
1 review
0 helpful votes
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Satisfied
March 30, 2022

Quick and easy, just the way I like it!
It fits good, looks good and is easy to use.

Date of experience: March 30, 2022
Kentucky
1 review
0 helpful votes
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Outdoor Cushion Covers
March 30, 2022

Great and easy. The quality was excellent and so happy I came across your website. I have already recommended your company to others.

Date of experience: March 30, 2022
California
1 review
0 helpful votes
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After researching and pricing custom pillows from a variety of sources, I found Covers & All. I was attracted by the pricing and ease of ordering. All I needed to do was measure my chairs and enter the numbers into the user friendly site and pay. I ordered the premium fabric for outside use which was available in grey. About 2 weeks later my 6 covers arrived from India and I found them to be well-made with quality zippers. At the same time I order 6 piece's of high resiliency foam using the same measurements from another vendor and they fit perfectly into the covers from Covers & All. I enthusiastically recommend Covers & All.

Date of experience: March 30, 2022
Missouri
1 review
0 helpful votes
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The perfect custom cover.
March 30, 2022

Excellent communication and service. A high-quality product that is a perfect fit for my needs.

Date of experience: March 30, 2022
Florida
1 review
0 helpful votes
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Very satisfied!
March 30, 2022

I needed covers for my pool patio set since one seat cover had a rip and several had mildew stains - the color is slightly darker than what i had, but the covers fit well and look really good. They are also standing up to the rain well!

Date of experience: March 30, 2022
Florida
1 review
0 helpful votes
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Great product
March 30, 2022

Very happy with service and product
Unfortunately I made a mistake and forgot to order extra grommets, my fault! Trying to send it to their NJ USA office on my account to have those grommets added; hope they cooperate.

Date of experience: March 30, 2022
Florida
1 review
0 helpful votes
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Covers used over original Sunbrella cushion covers and look better and fit better than the originals did when new. Will be using Covers and all for future needs.

Date of experience: March 29, 2022
Texas
1 review
0 helpful votes
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Great Custom Covers
March 29, 2022

Very happy with the fit of my custom order. Shipping was fast as well.

Date of experience: March 29, 2022
Illinois
1 review
0 helpful votes
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Color isn't the same as what I ordered. Can't use them.

Date of experience: March 29, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi, Jennifer. We're sorry to hear that the color of the product did not turn out as you had hoped. Our records show that the color requested was Cushion Fab-Light Sand, the same material used for fabrications. You'll find that the color on the screen varies from that of the actual product. If you still believe there is a difference. We'd like you to take it on with us and send it to [email protected]; our team will review it and serve you with the best solution feasible.

New York
1 review
0 helpful votes
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Custom cage cover and cage pillow
March 29, 2022

No problems with order. It came fairly quickly. I would order again.

Date of experience: March 29, 2022
Georgia
1 review
0 helpful votes
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Great work good prices
March 29, 2022

Boat and car seat covers, worked out great. Would certainly order again.

Date of experience: March 29, 2022
Florida
1 review
0 helpful votes
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Fast and accurate
March 29, 2022

Received my order quickly and it was the exact size I ordered. Very pleased.

Date of experience: March 29, 2022
GB
1 review
0 helpful votes
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Received my order three days early, brilliant. Quality of covers exceptional and made to a very high standard and reasonably priced. They are better quality than those that originally came with the original furniture. Will definitely replace my other existing covers now. Thank you so much.

Date of experience: March 28, 2022
Virginia
1 review
0 helpful votes
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Great custom covers!
March 28, 2022

Love the sectional covers and ottoman cover that we purchased. The process was smooth and easy. Nice quality covers for a great price.

Date of experience: March 28, 2022