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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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South Carolina
1 review
0 helpful votes
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Fit great good quality
April 1, 2022

Tol them what I wanted no problem done!
Great job looks great

Date of experience: April 1, 2022
Michigan
1 review
0 helpful votes
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Custom Green Egg Cover
April 1, 2022

This was my second very good experience with Covers & All. My first was a cover for a custom outdoor dining table my son built before leaving for the Army. This custom big green egg cover was eventually perfect after several email and calls. Thank you for your detailed sales process.

Date of experience: April 1, 2022
Minnesota
1 review
0 helpful votes
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Awesome fire pit cover
April 1, 2022

The cover fit perfectly on our fire pit. Much better than the original cover that was provided that ripped. Thanks so much

Date of experience: April 1, 2022
South Carolina
1 review
0 helpful votes
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Fantastic product, long wait
April 1, 2022

I guess it makes sense that it took a few weeks since it's custom made. Amazing product

Date of experience: April 1, 2022
New York
1 review
0 helpful votes
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Love it!
April 1, 2022

Easy to order, product even better than I expected, wish there had been bright colors and patterns to choose from, basic is okay, but I would have ordered more. Outstanding workmanship, quality of material like Sunbrella, I would order again

Date of experience: April 1, 2022
Florida
1 review
0 helpful votes
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Excellent service - excellent product- friendly people over the phone- excellent workmanship

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2022
Maryland
1 review
0 helpful votes
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Very Pleased
April 1, 2022

Everything fit perfectly as ordered. Self measured, and all pieces fit.

Date of experience: April 1, 2022
New York
2 reviews
0 helpful votes
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Good product
April 1, 2022

We received our order quickly and the seat cushion cover is exactly what we wanted. It is well made. We will use your company in the future.

Date of experience: April 1, 2022
South Carolina
1 review
0 helpful votes
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Great covers
April 1, 2022

Very convenient and thorough. I took pictures and made some easy measurements to make sure everything was perfect

Date of experience: April 1, 2022
Missouri
2 reviews
0 helpful votes
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Too Short
May 1, 2022

Tiny cover, had struggle to contain xmas tree, could not get a closure around base. Price was good, product not up to description or installation.

Date of experience: April 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi John, We are sorry to note your disappointment with the product received. Upon checking the order record, we have fabricated the cover same as per the ordered dimensions and details with the standard leeway mentioned on the website. As we are in a custom business, we customize the cover the same as per the product requirement and dimensions. We have provided an option to enter the customized dimensions and upload the reference images of the product. Also on the product page, we have provided the instruction on how you can measure the product. However as we can see that, you have ordered the cover with the default website dimensions which we have just shown for reference. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.

New Jersey
1 review
0 helpful votes
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Came on time great craftsmanship only complaint it was 1 inch longer than I asked for so makes for a loose fit.

Date of experience: April 1, 2022
District of Columbia
1 review
0 helpful votes
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Do it!
April 1, 2022

Perfect fit and amazing quality! We are so happy we went with this company!

Date of experience: April 1, 2022
North Carolina
1 review
0 helpful votes
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Glider Cover
April 1, 2022

Good quality cover for wood glider. Shipping was fast.

Date of experience: April 1, 2022
Australia
2 reviews
0 helpful votes
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Fireplace cover
April 1, 2022

Excellent fitting cover - just what we needed and tailored exactly to suit.

Date of experience: April 1, 2022
Texas
1 review
0 helpful votes
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Experience was good just wish the fit was good. I am trying to work with it.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2022
California
1 review
0 helpful votes
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Custom Cover
April 1, 2022

Exceptional, quality, and fit. We will be ordering 2 additional for our other equipment too.

Date of experience: April 1, 2022
Maryland
1 review
0 helpful votes
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Perfect cover
April 1, 2022

I got the round fire pit cover with added grommets at the bottom. It sits my stone gas fire pit perfectly. I am glad I got the grommets though. It's very windy where I live and I bought a small rope to feed it through to add extra gathering for the bottom.

Date of experience: April 1, 2022
Florida
1 review
0 helpful votes
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Love my customized covers!
March 31, 2022

These covers appear quite durable and keep the rain and hot Florida sun off my new patio set. They were completed and mailed out promptly and I received them in the U.S. from India quite surprisingly fast!

Date of experience: March 31, 2022
South Carolina
1 review
0 helpful votes
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I have no use for all these tarps that I paid a whole lot for. I was looking to get outdoor curtains and the salesperson said that's what these were. I'm not sure what to do now since I called and I was told that I would have to write an email with pictures. I just want to return them. They're very very heavy and a great material for a tarp but I wanted outdoor curtains.

Date of experience: March 31, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Jason. We apologize for any inconvenience this has caused. We regret to inform you that, because our items are custom-made to the customer's specifications, we are unable to accept returns. Additionally, the item you ordered is simply "Outdoor Vinyl Curtains." It appears to be a tarp, however, because there are no grommet options.

We see you've already raised a complaint via email. Our escalation team will investigate the situation and do everything possible to find the best solution.

New Hampshire
1 review
0 helpful votes
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Swatches
March 31, 2022

Very Thorough site, easy to use. The swatches gave us good ideas. There were two tans that could work.

Date of experience: March 31, 2022