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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Not writing not interested, not going to. Dislike this process
When called to order new cover they informed me that it was still under the one year warranty by a couple days and sent replacement.
Hey David! Thank you for sharing your experience! We're happy to hear that our team was able to assist you with your warranty and provide a replacement. If you need any further assistance or have any questions in the future, feel free to reach out. We're here to help!
Extremely pleased with the quality and workmanship. Dimensions as requested.
I could not be happier. They checked and triple checked measurements before confirming production. The fabric is heavy high quality material. It fits as designed for a custom made application. This should last a life time in this situation.
Hey John! Thank you for your feedback! We're thrilled to hear that you’re so satisfied with your order. It's great to know that our attention to detail in verifying measurements and the quality of the fabric met your expectations. We’re confident it will serve you well for years to come. We truly appreciate your trust in us, and we're here if you need anything else!
Great customer service.I had a delivery issue and it was handled well as can be expected.
Hey Curtis! Thank you for your kind feedback! We're so happy to hear that you’re pleased with the product and that our customer service was able to handle the delivery issue to your satisfaction. We always aim to provide the best possible service, and we’re grateful for your patience. If you need anything in the future, don't hesitate to reach out. We’re here to help!
Great quality and construction. Fast shipping but be careful cutting open the package.
Hello! Thank you for your great feedback! We're so glad to hear that the product fits perfectly and that you're happy with the quality and construction. We also appreciate your note about the package, and we’ll make sure to take that into consideration moving forward. If you need anything else, please don’t hesitate to reach out!
The process was tracked and communicated very well. When I received the products, I was impressed by the quality of the material and manufacturing.
Hey Elizabeth! Thank you for your kind words! We're delighted to hear that you’re impressed with the quality and fit of your cover. It’s great to know that our tracking and communication process met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!
Good product.
However need more education with service people on telling what we need to provide to get product produced
Hello Mark, thank you for your feedback! We're glad to hear that you're happy with the product. However, we're sorry to learn that our service did not meet your expectations. We always strive to provide the best possible experience for our customers and understand that there’s always room for improvement. Your feedback is valuable to us, and we will certainly take it into account to enhance our service.
I was happy with my purchase until they sent me a follow up email, pretending to request confirmation that my delivery was completed, while actually redirecting me to this 3rd party review site. If you want reviews, just say it, don't try and trick customers into leaving them by presenting it as part of the delivery process. Not to mention it breaks GDPR sending marketing emails masquerading as operational emails.
Hello Timmy, thank you for your feedback! We're happy to hear that you're satisfied with your purchase. However, we regret any disappointment regarding the delivery confirmation email. We provide post-sales service to ensure customers have a smooth experience, including reconfirming deliveries if there are any concerns about the received product. Customer feedback is valuable in helping us improve and continue delivering quality products and efficient service. Rest assured; we will take it into consideration to enhance the customer experience.
Very satisfied with my cover/ wonderful customer service too
Hey Heather! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great value to build a custom cover for our training board at work. Dimensions were closely followed and fit as expected.
Hey Stephen! We're so glad to hear that your custom cover for the training board met your expectations! Providing great value and precise craftsmanship is what we strive for, and we’re happy you’re satisfied with the fit. Thank you for your support—we look forward to serving you again in the future!
The cover is the bomb. It fits beautifully, keeps out rain and dirt and even looks very nice when it is on. We have several covers from C&A, all beautiful. They were great about double checking the design for my weird furniture, and making it exactly as I wanted.
Hey Marta! Thank you so much for your feedback! We're thrilled to hear that the cover fits perfectly and meets your expectations in both function and appearance. It’s wonderful to know you’ve had a positive experience with our team and our products. We truly appreciate your support and look forward to serving you again! If you have any questions or need assistance, please don’t hesitate to reach out. We're here to help and want to make sure everything goes smoothly for you.
Excellent service and very prompt shipping and I was very impressed how the custom product was made in such a short time. I will certainly re-visit this site for future needs.
Hey Michael! We truly appreciate your kind words! We're delighted to hear that you were impressed with our service, prompt shipping, and the quick turnaround on your custom product. Ensuring quality and efficiency is our priority, and we’re thrilled to have met your expectations. We look forward to serving you again for your future needs!
Quick response to questions and really great covers. Great customer service. Kept in contact with me throughout the complete design process. Started in mid January, 2025 and completed everything in the beginning of February, 2025. Very pleased with the entire process.
Hey Susan! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quick, efficient service. Product was excellent and the communication was fantastic. I knew all updates about my order along the way.
Thank you, Jeff, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Love it! Great customer service. High quality product. Will definitely recommend.
Thank you, Cindy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Easy to order with your web site layout, fits perfectly look great.
Hey Peter! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Ordering was easy, shipping pretty quick. Not a bad cover for the price but a loose fit compared to previous covers I've had made.
Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I have ordered before thank, and the site easy to manage. Great experience thanks again.
Hey Carlos! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The curtains were better quality than we ever expected. Delivery was a full week earlier than promised. I cannot recommend this business any higher.
Thank you, Rebecca, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Good experience and prompt shipping. Item as described and fits perfectly.
Hey William! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Tom! We appreciate your feedback. If there's anything we can do to improve your experience, please let us know. Your satisfaction is important to us!