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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The Covers & All designer created the perfect cover for my built in BBQ head. It has been raining for twondays - but my BBQ is snug and dry in it's new cover! I highly recommend Covers & All.
This is my second time ordering from Covers & All and I have been very happy both times both with the quality of their materials and workmanship. Their ordering process is simple, accurate and I receive my products i a very timely manner. I would highly recommend them for all your cover needs.
Hey Pierre! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order. Site easy to work through. Now we wait to see the cover.
Hey Larry! We’re glad to hear that you found the ordering process easy and the site user-friendly! Your cover is on its way, and we’re confident you’ll love it. If you have any questions or need assistance, feel free to reach out. We appreciate your support and look forward to your feedback once you receive your cover!
Haven't tried yet but will when weather warms up. Stay tuned.
Hey Thomas! We’re delighted to hear that you found the ordering process quick, easy, and well-structured! Your satisfaction is our priority, and we appreciate your kind words. We look forward to delivering a great product to you soon!
Great price for a custom made cover for a PA speaker that will be moved often and stored. Just a little too loose because of the extra room they add for "ease" of applying and removal. If wanting a better fit, I would suggest reducing outer dimensions by an inch and it would be perfect
Thank you for your feedback! We’d like to inform you that we add 1" to 2" of leeway on the given width/depth for easier pull-in and pull-out. If a customer does not require this extra room, they can mention it in the “Any special request for us?” section during customization. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help and ensure everything goes smoothly for you!
Easy to order on line. I was a little concerned about the measurements being right. However, it fits perfectly.
Hey Jeff! We’re so glad to hear that your order fits perfectly! We understand how important precise measurements are, and we’re happy we could meet your expectations. Thank you for your support—we look forward to serving you again!
Simple and easy and was able to have a custom size with great delivery time and quality components
Hey George! We’re happy to hear that you found the ordering process simple and easy, and that you were able to get the perfect custom size! Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again in the future!
Website easy to use, quick ship and cover works and looks great
Hey Deborah! We’re delighted to hear that you're satisfied with both our product and service! It’s great to know that the website was easy to use, shipping was quick, and your cover looks and works just as expected. We appreciate your support and look forward to serving you again!
This one required several specific measurement because it is unique. Easy to work with the staff in getting the correct measurements. Thanks
Hey Robert! Thank you for your feedback! We're glad to hear that you found it easy to work with our team to get the correct measurements for your unique item. We appreciate your cooperation, and if you need anything else, don’t hesitate to reach out. We're always happy to assist!
Easy to select and measure for my built in grill.
Super easy to order exactly what I wanted. Price was fair and the product arrived very quickly.
Hey Jack! We're pleased to know that you found our website user-friendly and had a positive experience with pricing. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Precision work delivered quickly. Again, Precision work delivered quickly. Good job.
Hey Edward! Thank you for your kind words! We’re thrilled to hear that you were impressed with the precision of our work and the quick delivery. It’s always our goal to provide top-quality products and service. We appreciate your support and look forward to serving you again!
The communication during the design phase was thorough and detailed.
Hey Terence! Thank you for your kind words! We’re thrilled to hear that you were pleased with the attention to detail and the thorough communication during the design phase. We strive to ensure every step of the process meets your expectations, and it’s great to know we hit the mark. If there’s anything else we can assist with, please don’t hesitate to reach out!
It was very easy to measure, and I loved the add on for front zipper.
Hey Jan! Thank you for your review! We're so happy to hear that the product was exactly what you wanted and that the measuring process was easy for you. It's great to know that you loved the added front zipper feature as well. We always aim to provide products that are both functional and tailored to your needs. If you need anything else, feel free to reach out!
Great customer service - excellent product quality. Fast turnaround around
Hey Kevin! Thank you for your feedback! We’re so glad to hear that you were impressed with our customer service, product quality, and the fast turnaround time. We always strive to deliver the best, and it’s wonderful to know we met your expectations. If you ever need assistance again, don’t hesitate to reach out!
Not writing not interested, not going to. Dislike this process
Hey Tom! We appreciate your feedback. If there's anything we can do to improve your experience, please let us know. Your satisfaction is important to us!
When called to order new cover they informed me that it was still under the one year warranty by a couple days and sent replacement.
Hey David! Thank you for sharing your experience! We're happy to hear that our team was able to assist you with your warranty and provide a replacement. If you need any further assistance or have any questions in the future, feel free to reach out. We're here to help!
Extremely pleased with the quality and workmanship. Dimensions as requested.
I could not be happier. They checked and triple checked measurements before confirming production. The fabric is heavy high quality material. It fits as designed for a custom made application. This should last a life time in this situation.
Hey John! Thank you for your feedback! We're thrilled to hear that you’re so satisfied with your order. It's great to know that our attention to detail in verifying measurements and the quality of the fabric met your expectations. We’re confident it will serve you well for years to come. We truly appreciate your trust in us, and we're here if you need anything else!
Great customer service.I had a delivery issue and it was handled well as can be expected.
Hey Curtis! Thank you for your kind feedback! We're so happy to hear that you’re pleased with the product and that our customer service was able to handle the delivery issue to your satisfaction. We always aim to provide the best possible service, and we’re grateful for your patience. If you need anything in the future, don't hesitate to reach out. We’re here to help!
Great quality and construction. Fast shipping but be careful cutting open the package.
Hello! Thank you for your great feedback! We're so glad to hear that the product fits perfectly and that you're happy with the quality and construction. We also appreciate your note about the package, and we’ll make sure to take that into consideration moving forward. If you need anything else, please don’t hesitate to reach out!
The process was tracked and communicated very well. When I received the products, I was impressed by the quality of the material and manufacturing.
Hey Elizabeth! Thank you for your kind words! We're delighted to hear that you’re impressed with the quality and fit of your cover. It’s great to know that our tracking and communication process met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Judith! Thank you for your feedback! We appreciate your trust in our custom covers and are confident that it will be a great fit for your KitchenAid built-in grill head. If you have any questions or need further assistance, feel free to reach out. We look forward to hearing your thoughts once you receive the final product!