On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The cover fits extremely well. I am very pleased with the craftsmanship.
Ordered 2 sets of outdoor chair covers. The covers fit perfectly and the material will last longer than the previous covers I had. The covers arrived much quicker than expected. I will definitely order from this site again. It's so much cheaper to order the covers than to have to get all new cushions - which might not fit the chair frames I have.
SO FAR SO GOOD! THANK YOU
Our deck is being replaced at the moment and I won't be able to reset the furniture and the umbrella. So, IM HOPING THAT the table cover and especially the umbrella cover are a perfect fit. ILL HAVE TO FOLLOW UP WITH THAT IN A WEEK OR TWO WHEN THE WORK IS FINISHED.
Easy to use website and great prices. The quality of the cushion covers is fantastic! They made them and shipped them to us quickly!
Overall, I have been happy with previous orders from Covers and All. But with my most recent purchase, the product did not match the same tone of gray as previous orders. I reached out over a week ago with the issue, was told I would be contacted within 48 hours, and I have since heard nothing. They are no longer responding to emails and phone contact during normal business hours is nonexistent. Needless to say, I can't say that I recommend a company that doesn't provide support beyond the purchase!
I own a large smoker and the cover fits perfectly. Easy to measure and any issues they thought didn't measure right they sent a picture with a red line for me to remeasure.
Very impressive experience. They followed up several times to make sure measurements were correct. Couldn't have asked for a better experience
Very Efficient The cover fits perfectly and the quality is r excellent. Very well made
Would have ordered additional covers for our umbrella but custom cover was way too expensive. This is an understatement. We need a new umbrella cover but the cost of the cover exceeds the cost of the umbrella and its an expensive umbrella.
Would have ordered additional covers for our umbrella but custom cover was way too expensive.
I am very pleased with my cover purchase. I covered a TSC chicken coop which houses my beloved peacock. He loves it, too. It enables him to get some shade in our extreme summer weather conditions.
The ordering process was easy however, the material description was deceptive. I didn't expect the kind of material that I received. Its ok and working out for me but I would not have ordered it if I knew exactly what this material was at the time. The color is great though.
Very pleased with the quality of the cover. Website was easy to navigate. My custom cover was exactly what I was looking for. Would definitely recommend!
I needed something specific and I was able to order an odd size and get it made in the material and color I wanted
Turned out just the way I was expecting. Hope it holds up for many years. Seems to be a decent quality.
Great cover product. Almost is good enough to be a table cover year round. Competitive pricing
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Brandon. We sincerely regret the inconvenience caused to you.
The product page prominently displays a leaf of fabric when you hover your curser or tap over the colors listed. The material you selected for your most recent purchase, Cover Max-Gray, differs from the fabric and color you previously used.
On the other hand, we regret that you did not experience the standard of customer service you anticipated. While we strive to provide the best service possible, we recognize that there is always room for improvement. We have passed on your feedback to the team.
Your email complaint has been addressed by our team with the best resolution we can provide. Your satisfaction matters to us; please write back and help us address your concerns satisfactorily.